Luca Rossi

Dear @elrincondelanena.moda@gmail.com,

We hope this message finds you well.

We would like to inform you that we have added the following lines of code to the wp-config.php file:

ini_set('display_errors','off');
ini_set('error_reporting', E_ALL);

define('WP_DEBUG_LOG', false);
define('WP_DEBUG_DISPLAY', false);

As a result, all warning messages have been successfully removed.

Could you please review the site again at your convenience and confirm that everything is working as expected?

Thank you for your attention.

Best regards,
The 8Theme Team

Dear @Aya Mohamed,

We hope this message finds you well.

1. We were unable to reproduce the issue on our end. We tested it using Google Chrome on macOS. For your reference, please find the screen recording here: https://www.awesomescreenshot.com/video/38910426?key=9d9f29396d95190954eeaed558b4cc15.

2. Currently, the Brand and Product categories are saved upon selection; however, attributes are not saved at this time. We highly encourage you to share your suggestion on our Taskboard: https://www.8theme.com/taskboard/. If your idea receives sufficient support from other users, our development team will consider it for a future update.

3. If you would like the browser’s Back button to function correctly, we recommend switching to the default pagination instead of Ajax Pagination. Please note that Ajax Pagination does not support the browser’s Back button functionality.

4. We can confirm this issue on our end as well. As a workaround, we kindly suggest changing the position of the thumbnails to the bottom. You can do so by following this link: https://tinyurl.com/22xyxtkb.

5. At this time, only one video per product is supported.

Should you have any further questions or require additional assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Hi @Yasir Alam 8Theme,

Please try adding this custom CSS under XStore > Theme Options > Theme Custom CSS > Global CSS:

span#radio-control-wc-payment-method-options-cod__label span.wc-block-components-payment-method-label::after {
    content: 'Your custom text should go here.';
    display: block;
}

https://tinyurl.com/24qvbtbf

Kind regards,
The 8Theme Team

Dear @Yasir Alam,

We hope this message finds you well.

When editing the Cash on Delivery payment method, you have the option to add a description or specific instructions. Please refer to the following screenshot for guidance:
https://prnt.sc/5EYfMaVB_537

Should you have any further questions or require assistance, feel free to reach out.

Best regards,
The 8Theme Team

Dear @Goostaf,

We apologize for the misunderstanding regarding your questions.

We have now excluded the GDPR and Cookies pop-up cookie from the WP Rocket plugin’s cache settings: https://prnt.sc/a6cN23fLFcQv.

Could you please check again and let us know if the issue has been resolved?

Thank you for your patience and understanding.

Best regards,
The 8Theme Team

Dear @techbdsagor67,

We hope this message finds you well.

1. If you would like to remove certain fields from the checkout form, we recommend referring to the following article, which provides detailed guidance on customizing checkout fields using actions and filters:
https://developer.woocommerce.com/docs/customizing-checkout-fields-using-actions-and-filters/

2. For your convenience, here is the documentation for the XStore AMP plugin:
https://www.8theme.com/documentation/xstore/amp-plugin/
Please note that some features available in the desktop version may not be present in the AMP version due to its simplified structure.

Should you have any further questions or require additional assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Dear @Aya Mohamed,

We hope this message finds you well.

We would like to inform you that the icon colors have been updated to white. You can view the changes at the following link:

https://prnt.sc/wqYAC-U1kY0f

Kindly remember to clear your browser cache to ensure the updates are properly reflected on your end.

Should you have any questions or require further assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Dear @Mike_XStore,

Thank you for reaching out.

If you would like to get in touch with our development team, we kindly invite you to submit a request through our Customization Panel, available at: https://www.8theme.com/account/#etheme_customization_panel. Please note that customization services may incur additional charges.

Should you have any further questions or require assistance, please do not hesitate to contact us. We are always happy to help.

Best regards,
The 8Theme Team

Dear @Goostaf,

We kindly request that you exclude the following JavaScript file from caching, minification, deferring, and delay processes:

/wp-content/themes/xstore/js/etheme-scripts.min.js

For your reference, please consult the following WP Rocket documentation for detailed instructions on how to perform these exclusions:

– https://docs.wp-rocket.me/article/976-exclude-files-from-defer-js
– https://docs.wp-rocket.me/article/915-find-the-right-js-files-to-exclude-from-minification
– https://docs.wp-rocket.me/article/1560-delay-javascript-execution-compatibility-exclusions

We hope this information is helpful. Should you have any questions or require further assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Dear @Safe Desires,

We hope this message finds you well.

Could you please let us know which browser and operating system you are currently using? We have tested the functionality on Google Chrome, and everything appears to be working correctly on our end. For your reference, please find the screen recording at the following link:

https://www.awesomescreenshot.com/video/38864457?key=f96079801535ceb5aeb4f7a512650777

We look forward to your response so we can assist you further.

Best regards,
The 8Theme Team

Hi @Rafi,

Please try adding this custom CSS under XStore > Theme Options > Theme Custom CSS > Global CSS:

@media (max-width: 600px){
    .woocommerce-checkout div#payment ul .wc_payment_method {
        display: flex;
        flex-wrap: nowrap;
        align-items: center;
    }
    
    .woocommerce-checkout #payment .payment_methods input[type=radio], 
    .woocommerce-checkout #shipping_method input[type=radio] {
        position: static;
        display: block;
        margin: 0 5px 0;
        top: 0;
    }
    
    .woocommerce-checkout #payment .payment_methods label,
    .woocommerce-checkout #shipping_method li {
        margin-bottom: 0;
    }
}

https://tinyurl.com/25ynrhj3

Kind regards,
The 8Theme Team

Dear @Masterweb,

We hope this message finds you well.

Please find below the list of available hooks for the Product Grid element:

etheme_product_grid_list_before_product_item
etheme_product_grid_list_after_product_item

etheme_product_grid_list_before_product_item_content
etheme_product_grid_list_after_product_item_content

before_etheme_product_grid_list_product_element_price
after_etheme_product_grid_list_product_element_price

before_etheme_product_grid_list_product_element_title
after_etheme_product_grid_list_product_element_title

We hope this information proves helpful. Should you have any further questions or require additional assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Dear @MAHDAR,

Thank you for reaching out.

1 & 2. Please note that the swap and hotspot content functions are designed to be triggered on hover, which is applicable to desktop versions only. As a result, these features may not function as expected on mobile devices.

To address this on mobile, you may apply the following hotfix. Kindly add the custom code below to the functions.php file located in your child theme:

add_action('wp_footer', 'n2t_wp_footer', 999);
function n2t_wp_footer(){
	?>
    <script>
        jQuery( function($){
            $( ".etheme-hotspot-item" ).on( "click", function ( event ) {
                event.preventDefault();
            });
        });
    </script>
	<?php
}

3. Currently, there is no built-in setting available for this. However, you can manually adjust the image size by editing the following file:

Path: app/public/wp-content/plugins/et-core-plugin/app/controllers/elementor/general/product-grid.php  
Line: 4379

Please change the image size from woocommerce_thumbnail to full, as shown in the screenshot below:
https://prnt.sc/zdTD6giBEBXH

We hope this information is helpful. Should you have any further questions, please do not hesitate to contact us.

Best regards,
The 8Theme Team

Dear @Goostaf,

We hope this message finds you well.

Following your inquiry, we have reviewed the source code and, unfortunately, we were unable to locate the ?add_to_wishlist string.

For your reference, the relevant file associated with this functionality is located at:
/wp-content/plugins/et-core-plugin/packages/xstore-wishlist/xstore-wishlist.php

We kindly suggest double-checking the file to confirm.

Please let us know if you need any further assistance.

Best regards,
The 8Theme Team

Hi @ziga32,

Not sure why the translation is not loading.

We’ve added this code into the functions.php file under your child theme and it worked:

add_filter('et_option_sale_icon_text', '_n2t_et_option_sale_icon_text', 999);
add_filter('et_option_product_sale_label_text_et-desktop', '_n2t_et_option_sale_icon_text', 999);
function _n2t_et_option_sale_icon_text(){
    return 'ZNIŽANO';
}

Cheers!