Luca Rossi

Dear @Andrea,

We kindly ask you to copy the following file from the XStore parent theme:

/wp-content/themes/xstore/woocommerce/global/breadcrumb.php

and place it in the corresponding directory within the XStore child theme:

/wp-content/themes/xstore-child/woocommerce/global/breadcrumb.php

Once the file has been copied, please add the following code at the very top of the file:

if (!empty($breadcrumb)) {
    foreach ($breadcrumb as $key => $item) {
        if (!empty($item[0]) && str_contains($item[0], 'Pagina')) {
            unset($breadcrumb[$key]);
            break;
        }
    }
}

This modification should look like the screenshot we have attached for your reference.

We hope this is helpful. Should you have any questions or need further assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Dear @ziga32,

We hope this message finds you well.

1. We have created a sample header for your reference. You can access and edit it via the following link: https://nutraval.eu/wp-admin/post.php?post=1417&action=elementor.
We kindly suggest restructuring the header layout into three columns instead of using a single-column format.

2. Please note that the Sale Booster shortcode functions only on Product Archive pages. Therefore, we have replaced it with the Safe Checkout element, which is now working correctly. You can view the updated version here: https://tinyurl.com/29zb7eoc.

Could you please take a moment to review the changes?

Best regards,
The 8Theme Team

Dear @ziga32,

We hope this message finds you well.

I am a member of the 8Theme support team. We kindly request that you temporarily disable the firewall on your website to allow us access to the dashboard for further assistance.

Thank you for your cooperation and understanding.

Best regards,
The 8Theme Team

Dear @Rok,

Thank you for reaching out.

Please note that implementing the requested functionality requires extensive custom coding in combination with the Product Archive Builder template, which you can find here:
https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/.

For any customizations that go beyond the default features, we kindly encourage you to submit a request through our Customization Panel:
https://www.8theme.com/account/#etheme_customization_panel.
Please be aware that such customization services may incur additional charges.

If you have any further questions or need additional assistance, please do not hesitate to contact us.

Best regards,
The 8Theme Team

Dear @Safe Desires,

We hope this message finds you well.

We would like to inform you that we have cleared the cache of the WP Rocket plugin and subsequently reviewed all the products you mentioned. The video URLs now appear to be functioning correctly.

Kindly refer to the screenshots provided in the private content area for your reference. If you continue to experience this issue with any other products, please do not hesitate to let us know.

Thank you for your cooperation.

Best regards,
The 8Theme Team

Dear @RichPoetry,

Thank you for reaching out to us.

At present, the shortcode and dynamic tags functionality is available exclusively on product archive pages.

We sincerely encourage you to submit your suggestion on our Taskboard at https://www.8theme.com/taskboard/. If your idea receives significant support from other users, our development team will thoroughly consider its implementation in a future update.

Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best regards,
The 8Theme Team

Dear @montse,

We hope this message finds you well.

Kindly visit the link provided in the Private Content area and update the text accordingly:

https://tinyurl.com/2atohay4

We hope this is helpful. Should you have any questions or require further assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Dear @Mike_XStore,

We hope this message finds you well.

We are currently experiencing difficulties accessing your website, as we are unable to log in.

Could you kindly assist us by temporarily disabling the firewall shown in the following screenshot: https://prnt.sc/7Ych7aoJERj6?

Your support in resolving this matter would be greatly appreciated.

Thank you in advance.

Best regards,
The 8Theme Team

Dear @ubansal,

Thank you for reaching out.

You may consider using one of the following third-party plugins to assist with your requirements:

– https://wordpress.org/plugins/woocommerce-xml-csv-product-import/
– https://www.wpallimport.com/

Please note that as these are third-party solutions, any issues or inquiries related to their functionality should be directed to the respective plugin developers. Support for third-party plugins falls outside the scope of the standard services we provide.

We appreciate your understanding.

Best regards,
The 8Theme Team

Dear @Crispy123,

We couldn’t reproduce this issue on our local sites.

We kindly recommend disabling all third-party plugins that are not included with XStore (you may refer to the list of included plugins here: https://www.8theme.com/documentation/xstore/plugins/included-plugins/). Once you have done so, please clear your browser’s cache and check the issue again.

It is possible that one of the additional plugins is causing the problem.

Please let us know the outcome at your earliest convenience.

Best regards,
The 8Theme Team

Dear @Omar Quddam,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

Dear @Omar Quddam,

We hope this message finds you well.

Kindly try adding the following custom CSS under XStore > Theme Options > Theme Custom CSS > Global CSS:

.woocommerce-checkout ul#shipping_method li:nth-child(1) {
    padding-left: 100px;
    background: url(https://images.seeklogo.com/logo-png/19/1/dhl-express-logo-png_seeklogo-192034.png) no-repeat left center;
    background-size: 80px 80px;
}

.woocommerce-checkout ul#shipping_method li:nth-child(2) {
    padding-left: 100px;
    background: url(https://images.seeklogo.com/logo-png/19/1/dhl-express-logo-png_seeklogo-192034.png) no-repeat left center;
    background-size: 80px 80px;
}

You may also refer to the following link for additional context:
https://tinyurl.com/28smjkuw

Please remember to replace the sample logo URL (https://images.seeklogo.com/logo-png/19/1/dhl-express-logo-png_seeklogo-192034.png) with the URLs of your own shipping method images.

Should you have any further questions or require assistance, feel free to reach out.

Kind regards,
The 8Theme Team

Hi @SARKIS KARTASHEV,

Please try adding this custom CSS under XStore > Theme Options > Theme Custom CSS > Global CSS:

body .footer-product .button,
body .footer-product .et-wishlist-holder, 
body .footer-product .show-quickly, 
body .footer-product .xstore-wishlist{
    background-color: #1d73be;
    border-color: #1d73be;
}

body .content-product .quantity-wrapper {
    margin-top: 13px;
}

body .widget_product_categories.sidebar-widget ul li a {
    color: #1d73be;
    font-weight: bold;
    font-size: 18px !important;
}

and xox line also make blue colored and boled

Please provide a screenshot.

Kind regards,
The 8Theme Team

Dear @M.,

Thank you for your message.

Please note that there is no specific CSS class automatically applied when a product category contains no products.

At the moment, you may use the following CSS as a workaround. However, please be aware that you will need to remove or adjust it once products are added to the category:

body.term-2505 .widget_price_filter,
body.term-2505 .woocommerce-product-search {
    display: none;
}

Could you kindly clarify what you mean by “How can I customize the info box?” We would be happy to assist you further once we better understand your request.

Thank you for choosing 8Theme.

Best regards,
The 8Theme Team

Dear @Alessandro,

Thank you for reaching out.

Please note that excluding specific products from the cart checkout progress bar amount would require several custom code modifications. You may use the following hook to implement your customizations:

et_progress_bar_amount

If you need more comprehensive assistance, we would be happy to offer our professional optimization services. To request this, please submit a request through our Customization Panel at: https://www.8theme.com/account/#etheme_customization_panel. Kindly be advised that customization services may incur additional charges.

We appreciate your understanding.

Best regards,
The 8Theme Team