Luca Rossi

Dear @tov,

We kindly suggest trying the following solution: create a container with two columns. In the left-hand column, you may include heading and text elements followed by a button. The right-hand column can contain an image element.

Let us know if it works.

Best regards,
The 8Theme Team

Dear Andrea,

We hope this message finds you well.

Kindly try using the following hook:

before_etheme_product_grid_list_product_element_title

Additionally, please include the custom CSS code below:

body .etheme-product-grid-item {
    position: relative;
}

body .etheme-product-grid-content {
    position: static;
}

span.badge-spedizione-gratis {
    position: absolute;
    top: 0;
    left: 0;
    background: green;
    color: #fff;
    padding: 5px 10px;
}

You can view the expected result at the following link:
https://prnt.sc/vsahjmHDvedt

Should you have any further questions or require additional assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Dear @Andrea,

We kindly ask you to try using the following hook:

etheme_product_grid_list_before_product_item

Please let us know the outcome at your earliest convenience.

Best regards,
The 8Theme Team

Dear Andrea,

We kindly ask you to try using that hook. Once implemented, we will be happy to provide you with the necessary custom CSS code.

Best regards,
The 8Theme Team

Dear @tov,

We hope this message finds you well.

We would like to clarify that the /blog/ page was provided merely as an example for the Post Archive layout. You are under no obligation to use it, and you are welcome to remove the blog page if it is not required for your project.

To achieve the category styling as shown in your screenshot, please use the following custom CSS code:

.widget_categories ul {
    display: flex;
    gap: 10px;
}

.widget_categories ul li {
    width: auto;
}

.widget_categories ul li a {
    padding: 8px 16px !important;
    border-radius: 50px;
    border: 1px solid #000;
}

.widget_categories ul li a:hover {
    color: #fff;
    background-color: #000;
}

You can also refer to the visual example here: https://prnt.sc/VJkjS5uU51wQ

If you have any further questions or need additional assistance, please don’t hesitate to reach out.

Best regards,
The 8Theme Team

Dear @Charles,

We hope this message finds you well.

Upon reviewing your product content, we noticed that there are numerous empty tags present. You may refer to the following screenshot for clarification: https://prnt.sc/zzG_nlDYopCJ

We kindly recommend removing these empty tags, as doing so will eliminate the unnecessary spacing that appears below the text.

We hope this information is helpful. Should you have any further questions or need assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Dear @tov,

We hope this message finds you well.

We are pleased to inform you that we have created the Posts Archive template builder for your blog, which you can view at the following link: https://myrobotproject.com/blog/.

Additionally, we have set up a new custom sidebar titled “Blog Sidebar” and assigned it to the Posts Archive template: https://prnt.sc/G08cw2fGv-Sa.

To display content on the blog page, please ensure that posts are assigned to the relevant categories. Kindly note that any categories without assigned posts will be hidden by default.

Should you have any questions or require further assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Dear @tov,

We hope this message finds you well.

To set up the blog page archive template, please follow the steps below:

1. Navigate to XStore Builders > Posts Archive and create a new post archive template using the Template Builder. You can access it directly via the following link:
https://***project.com/wp-admin/admin.php?page=elementor-app&ver=3.29.0#/site-editor/templates/archive

2. Once the template is created, add the “Edit Horizontal Filters” element and select the appropriate sidebar for the blog page. For reference, please see the screenshot here:
https://prnt.sc/CSLDjCY-qCJw

3. Next, go to the selected sidebar and add the “Post Categories” widget. You can view an example here:
https://prnt.sc/W9F2ipR41BXf

Should you have any questions or require further assistance, please do not hesitate to contact us.

Best regards,
The 8Theme Team

Dear @Andrea,

We hope this message finds you well.

We would like to inform you that the default settings for the Estimated Delivery feature are stored in the wp_options table, under the option_name xstore_sales_booster_settings.

Additionally, the Estimated Delivery values for individual products are stored in the wp_postmeta table, using the following meta_key names:

– et_estimated_delivery_text_before
– et_estimated_delivery_days

Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best regards,
The 8Theme Team

Dear @Arjun Dangi,

Can you please add this custom code under functions.php file locates in your child theme?

remove_action( 'wp_footer', 'thumbnail_template_js' );
add_action( 'wp_footer', '_thumbnail_template_js' );

function _thumbnail_template_js() {
	if ( !get_query_var( 'etheme_single_product_variation_gallery', false ) ) return;
    global $post;
	ob_start();
	?>
    <script type="text/html" id="tmpl-et-variation-gallery-thumbnail-template">
        <li class="<?php echo get_query_var('etheme_single_product_vertical_slider', false) ? 'slick-slide' : 'swiper-slide'; ?> thumbnail-item" <?php echo get_query_var('etheme_single_product_vertical_slider', false) ? 'style="width: 100%;"' : ''; ?>>
            <span data-elementor-open-lightbox="yes" data-elementor-lightbox-slideshow="all-slide-<?php echo $post->ID; ?>" href="{{data.url}}" data-small="{{data.src}}" data-large="{{data.full_src}}" data-width="{{data.full_src_w}}" data-height="{{data.full_src_h}}" class="pswp-additional pointer zoom" title="{{data.a_title}}">
                <img class="{{data.thumbnail_class}}" width="{{data.thumbnail_src_w}}" height="{{data.thumbnail_src_h}}" src="{{data.thumbnail_src}}" alt="{{data.alt}}" title="{{data.title}}" />
            </span>
        </li>
    </script>
	<?php echo ob_get_clean();
}

Let us know how it goes!

Dear @Siddharth,

We hope this message finds you well.

We would like to inform you that we have updated the XStore theme and the ET Core plugin to the latest versions provided by our development team (please note that these updates have not yet been officially released).

At your convenience, could you kindly check whether the issue with high CPU usage has been resolved following these updates?

Thank you in advance for your assistance.

Best regards,
The 8Theme Team

Dear @anli75,

Thank you for reaching out to us. We appreciate your message and are happy to assist you.

Please let us know if you have any further questions or need additional support. We are always here to help.

Best Regards,
8Theme’s Team

Dear @Charles,

We’re unable to login with the provided admin account.

Could you please help us double check?

Thank you!

Dear @Adrian,

We hope this message finds you well.

We have implemented some code adjustments to address the issue you reported. At your convenience, could you please review your website and verify if the problem has been resolved?

Thank you for your cooperation.

Best regards,
The 8Theme Team

Dear @Siddharth,

We hope this message finds you well.

We were able to successfully log in to your cPanel; however, we were unable to locate the “Resource Usage” section. Could you kindly guide us on how we can monitor high CPU usage from your end?

Additionally, we have checked your website and can confirm that Elementor appears to be functioning correctly on your pages. Could you please verify this on your side as well?

Thank you for your assistance.

Best regards,
The 8Theme Team