Luca Rossi

Dear @jeroenberings,

Apologies for any confusion caused. In your response to the following post: https://www.8theme.com/topic/templates-created-with-email-builder-are-not-applied/#post-448807, you requested our email address for testing purposes.

Accordingly, we have provided one of our active email addresses for your use.

We look forward to your response and further assistance.

Best regards,
The 8Theme Team

Hi @Luke,

Do you mean these titles & prices left align: https://prnt.sc/7-gVvcsG6cD-?

Please try adding this custom CSS under XStore > Theme Options > Theme Custom CSS > Global CSS:

.et-advance-tabs .text-center.product-details h2.product-title {
    text-align: left;
}

.et-advance-tabs .content-product .star-rating {
    margin: 5px 0;
}

.et-advance-tabs .content-product .price {
    text-align: left;
}

Kind regards,
The 8Theme Team

Hi @jeroenberings,

Can you please try with this one we sent in Private Content Area?

Thank you!

Dear @HKS,

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Thank you!

Dear @Filip,

Thank you for reaching out.

Implementing the requested functionality would require extensive custom coding, which involves significant development time and debugging. As such, it falls outside the scope of our standard support services.

For any customizations beyond the default features, we kindly invite you to submit a request through our Customization Panel at: https://www.8theme.com/account/#etheme_customization_panel. Please note that customization services may incur additional charges.

We appreciate your understanding.

Best regards,
The 8Theme Team

Hi @dano111222,

Please try adding this custom CSS under XStore > Theme Options > Theme Custom CSS > Global CSS:

.etheme-headline-animation-type-typing .etheme-headline-text-wrapper.selected {
    background-color: transparent !important;
}

.etheme-headline-animation-type-typing .etheme-headline-text-wrapper span.etheme-headline-text {
    color: #00335D !important;
}

Kind regards,
The 8Theme Team

Dear @Rana,

We hope this message finds you well.

We have reviewed both the XStore theme and the XStore Core plugin, but we were unable to locate the specific line of code in question. It appears that it may not originate from our products.

Could you kindly confirm whether this code might have been added by your team or possibly by a third party?

Thank you for your cooperation.

Best regards,
The 8Theme Team

Dear @kmc,

We hope this message finds you well.

Could you kindly navigate to the following path in your WordPress dashboard:
XStore > Theme Options > Blog > Blog Layout, and update the “Excerpt length (words)” setting to 100?

For your reference, please see the screenshot here:
https://prnt.sc/27ybDBjIxy2S

Please note that this setting will apply globally across the entire website.

We would appreciate it if you could let us know once the change has been made or if you encounter any issues.

Best regards,
The 8Theme Team

Dear @gdd,

Thank you for your message.

Could you please clarify if you are referring to displaying the mobile menu on desktop screen sizes instead?

If so, we recommend using the Elementor Header Builder, which you can learn more about here: https://www.8theme.com/documentation/xstore/xstore-builders/new-xstore-header-builder-with-elementor/

To achieve this, you may add the Mobile Menu element to your header. Please refer to the following screenshot for guidance: https://prnt.sc/RyS-nftjqTc_

Should you have any further questions, feel free to reach out.

Best regards,
The 8Theme Team

Hi @Rana,

We hope this message finds you well.

Could you kindly try enabling the “Ajax Add to Cart” setting by navigating to:

XStore > Theme Options > WooCommerce (Shop) > Single Product Page > Layout?

For your reference, please see the screenshot below:
https://prnt.sc/jSWB60ttqmPf

Should you have any questions or need further assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Dear @Khurram Virk,

We hope this message finds you well.

1. We would like to inform you that we have updated the HTML code for the button as follows:

<a href="/?add-to-cart=7513&variation_id=7565&quantity=1" data-quantity="1" 
   class="button product_type_simple add_to_cart_button ajax_add_to_cart" 
   data-product_id="7565" 
   rel="nofollow">GET STARTED</a>

We are pleased to report that it is now functioning correctly.

2. Additionally, we recommend creating a container with three columns and placing three buttons within it, positioned below the pricing table element. For your reference, please see the following screenshot:
https://prnt.sc/-ldoGEl-w3VR

Should you have any further questions or require assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Hi @thanos,

Please try adding this custom CSS under XStore > Theme Options > Theme Custom CSS > Global CSS:

body .et-mobile-panel .et-content_toggle .et-mini-content {
    text-transform: unset;
}

Kind regards,
The 8Theme Team

Hi @kmc,

Please update the previous CSS codes to this:

.etheme-search-ajax-results .price.etheme-search-form-item-price del,
.etheme-search-ajax-results .price.etheme-search-form-item-price ins {
    display:block;
}

.etheme-search-form[type=popup] .autocomplete-suggestions {
    display: flex;
    flex-basis: 24%;
    flex-wrap: wrap;
    gap: 1%;
}

.etheme-search-ajax-results .autocomplete-suggestion {
    width: 24%;
    min-width: 24%;
}

.etheme-search-form-more {
    width: 100%;
}

Let us know how it goes!

Dear @Plethora,

Please also add this custom CSS code:

body.rtl .swiper-button-prev {
    right: 0 !important;
}

body.rtl .swiper-button-next {
    left: 0 !important;
    right: auto !important;
}

https://prnt.sc/IgJz1hmKrRB8

Hope it helps!

Dear @Scott,

We hope this message finds you well.

Please follow the steps below to properly configure the Single Product Builder using the XStore theme:

1. First, please disable the Single Product Builder by navigating to XStore > Theme Options > WooCommerce (Shop) > Single Product Builder, and set the option to OFF. You may refer to the following screenshot for guidance: https://prnt.sc/ydylhpChJ4bq.

2. Once the builder is disabled, you can proceed to create a new Single Product template using Elementor. Alternatively, you may import a pre-designed Single Product Builder template from our XStore demo library: https://prnt.sc/T79X_ilceG8k. After creating or importing the template, assign it to all products as shown in this example: https://prnt.sc/65Re_s-tjMio. For your reference, here is a sample template we have already created: https://test.globalfrozen.com/wp-admin/post.php?post=9463&action=elementor#

For more detailed instructions, please refer to our official documentation:
https://www.8theme.com/documentation/xstore/xstore-builders/xstore-single-product-builder-with-elementor/

Should you have any further questions or require assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team