Dear @kmc,

We kindly ask that you exit the Elementor editor on the homepage so that our team can take a closer look and proceed with the necessary work.

Thank you for your cooperation.

Best regards,
The 8Theme Team

Hi @Michael,

We’ve removed the second heading for you: https://prnt.sc/8Vvk8fwXY00s.

Could you please double check?

Thank you!

Hi @Omar Quddam,

1. Please go to this link then search the “Shipping options will be updated during checkout.” text and translate to your language: https://kashafco.com/wp-admin/admin.php?path=languages%2Fthemes%2Fxstore-ar.po&bundle=xstore&domain=xstore&page=loco-theme&action=file-edit

2. Please try adding this custom CSS under XStore > Theme Options > Theme Custom CSS > Global CSS:

div.product.sale ins span.woocommerce-Price-amount.amount bdi .woocommerce-Price-currencySymbol {
    background: url(https://kashafco.com/wp-content/uploads/2025/07/36009-SAR.png) no-repeat center center;
    background-size: contain;
}

div.product.sale ins span.woocommerce-Price-amount.amount bdi .woocommerce-Price-currencySymbol img {
    opacity: 0;
}

Kind regards,
The 8Theme Team

Dear @Omar Quddam,

We hope this message finds you well.

1. Could you please clarify the meaning of the text shown in the following screenshot?
Link: https://prnt.sc/wgu7jbTyxRE5

2. We have noticed that the product titles vary in length, and some products display ratings while others do not. We would appreciate your assistance in ensuring consistency across all product listings.

Thank you for your support.

Best regards,
The 8Theme Team

Hi @Juan Alberto Montoya,

In this case, you have to create the JSON code for each product.

Something likes this:

<!-- Maps injected as JSON -->
<script id="price-map-product-123" type="application/json">{...}</script>
<script id="shipping-class-map-product-123" type="application/json">{...}</script>
<script id="stock-map-product-123" type="application/json">{...}</script>

<script id="price-map-product-456" type="application/json">{...}</script>
<script id="shipping-class-map-product-456" type="application/json">{...}</script>
<script id="stock-map-product-456" type="application/json">{...}</script>

Hope it helps!

Hi @Luke,

Please also add this custom CSS codes:

body .etheme-product-hover-default footer,
body .etheme-product-hover-default footer a.xstore-wishlist {
    opacity: 1 !important;
    visibility: visible !important;
    transform: scale(1) !important;
}

body .etheme-elementor-nav-menu-item-parent .elementor-item {
    text-transform: none !important;
}

Hope it helps!

Dear @Yasar,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

Dear @M.,

We hope this message finds you well.

Regarding your request related to JavaScript, you may consider using the following custom script:

jQuery(function($){
    $('form.cart').on('show_variation', function(event, data) {
        console.log(data);
    });
});

We hope this proves helpful. Should you have any further questions or require additional assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Hi @M.

Can you please try with this code instead?

add_shortcode( 'codice_produttore', 'shortcode_codice_produttore' );

function shortcode_codice_produttore() {
    global $product;
    
    // If no global product, try to get current product
    if ( ! $product ) {
        global $post;
        if ( $post && $post->post_type === 'product' ) {
            $product = wc_get_product( $post->ID );
        }
    }
    
    // Return empty if no product found
    if ( ! $product ) {
        return '';
    }
    
    // Get attribute value for both simple and variation products
    $attribute_value = $product->get_attribute( 'codice-produttore' );
    
    // If it's a variation and no attribute found, try parent product
    if ( ! $attribute_value && $product->is_type( 'variation' ) ) {
        $parent_product = wc_get_product( $product->get_parent_id() );
        if ( $parent_product ) {
            $attribute_value = $parent_product->get_attribute( 'codice-produttore' );
        }
    }
    
    // Return the attribute value if found
    if ( $attribute_value ) {
        return 'Code: ' . esc_html( $attribute_value );
    }
    
    return '';
}

Let us know how it goes!

Dear @M.,

We hope this message finds you well.

To display the manufacturer code below the SKU element, you can create a custom shortcode as follows:

add_shortcode( 'codice_produttore', 'shortcode_codice_produttore' );
function shortcode_codice_produttore() {
    $attribute_value = wc_get_product()->get_attribute('pa_codice_produttore');
    if ( $attribute_value ) {
        echo 'Attribute: ' . esc_html( $attribute_value );
    }
}

Once the shortcode [codice_produttore] is created, you may insert it directly below the SKU element in your template.

Should you need any further assistance, please do not hesitate to contact us.

Best regards,
The 8Theme Team

Dear @Brflash,

Thank you for reaching out.

At this time, it is not possible to edit the Multisteps Checkout form directly. However, you may use the default checkout form provided by Elementor or the WooCommerce shortcode [woocommerce_checkout] as an alternative.

To customize the checkout form fields, we recommend using the following plugin:
https://wordpress.org/plugins/funnel-builder/

We highly encourage you to share your suggestion on our Taskboard at https://www.8theme.com/taskboard/. If your idea garners sufficient support from other customers, our development team will carefully evaluate the possibility of including it in a future update.

Should you have any further questions or require assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team.

Dear @Yasar,

Thank you for reaching out to us.

1. We have reviewed your website and did not observe any horizontal scrolling issues. Could you kindly provide us with a screenshot or specify the exact page where you are experiencing this problem? This will help us better understand and address the issue.

2 & 3. We recommend disabling all third-party plugins that are not included with the XStore theme. You can find a list of the officially supported plugins here: https://www.8theme.com/documentation/xstore/plugins/included-plugins/. Once you have deactivated the additional plugins, please clear your browser cache and check the site again. It is possible that one of the external plugins is causing the issue.

If the problem continues, we suggest switching to the Parent theme, especially if you are currently using a Child theme. After switching, please clear your cache and review the site once more. The issue may be related to custom code within your Child theme.

4. For further guidance, we recommend reviewing the following articles:

– https://elementor.com/blog/optimize-woocommerce-thank-you-page/
– https://woocommerce.com/posts/customize-woocommerce-thank-you-confirmation-page/

We hope this information is helpful. Please do not hesitate to contact us if you need further assistance.

Best regards,
The 8Theme Team

Dear @Shehzad Ghazi,

We regret to inform you that issues related to third-party plugins fall outside the scope of our support and should be addressed directly with the plugin’s author.

However, if you would like to suggest compatibility between those plugins and our XStore theme, we kindly invite you to submit your suggestion on our Taskboard at https://www.8theme.com/taskboard/. Should your idea receive significant support from other users, our development team will thoroughly consider its implementation in a future update.

Best regards,
The 8Theme Team

Dear @Jenaro,

We hope this message finds you well.

1. In order to assist you more effectively, could you kindly provide us with the URL of your website, specifically the pages where you are experiencing issues? Additionally, we would appreciate it if you could share temporary admin access so that we can conduct a thorough review.

2. Please note that our XStore theme is fully compatible with the LiteSpeed Cache plugin. To ensure optimal performance, we recommend following the configuration guidelines provided in the official documentation, which can be found at the following link:
https://www.litespeedtech.com/products/cache-plugins/wordpress-acceleration

Should you have any further questions or require additional assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Dear Luke,

We hope this message finds you well.

You may try using the following custom CSS code to update the navigation menu icons:

span.etheme-elementor-nav-menu-item-arrow span.etheme-elementor-nav-menu-item-icon.etheme-elementor-nav-menu-item-icon-closed {
    background: url(https://raqedo.com/wp-content/uploads/2025/07/right-arrow.png) no-repeat center center;
    background-size: contain;
}
span.etheme-elementor-nav-menu-item-arrow span.etheme-elementor-nav-menu-item-icon.etheme-elementor-nav-menu-item-icon-closed svg {
    opacity: 0;
}

Additionally, if you would like to use different icons, you can download them from the following website: https://www.flaticon.com/free-icons/arrow.

We hope this solution proves helpful. Should you have any further questions or need additional assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team