Luca Rossi

Dear @LVRB,

We regret to inform you that we are still unable to access your website. To assist in resolving this issue, we have provided our IP address in the private content area.

We kindly request that you whitelist this IP address at your earliest convenience.

Thank you for your attention to this matter.

Best regards,
The 8Theme Team

Dear @kmc,

We hope this message finds you well.

We have noticed that the /product-category/ slug has been removed from the WooCommerce product category URLs on your website.

Could you kindly revert this change and restore the default slug? Once done, please check the functionality again.

Please note that the AJAX filter widget relies on the default product category slug to function correctly, and it may not work as expected without it.

Thank you for your attention to this matter.

Best regards,
The 8Theme Team

Dear @thamer,

We hope this message finds you well.

Could you kindly provide us with the URL of the page you are referring to? This will help us assist you more effectively.

Thank you for your cooperation.

Best regards,
The 8Theme Team

Dear LVRB Team,

We kindly request your assistance in disabling the country restriction on your website, as it is currently preventing us from accessing it. This would greatly facilitate our ability to view and interact with your content.

Thank you in advance for your support.

Best regards,
The 8Theme Team

Dear @Deva,

We hope this message finds you well.

1. You can conveniently edit the checkout page using the Elementor Page Builder. Please refer to the following guide for detailed instructions:
https://www.8theme.com/documentation/xstore/xstore-builders/xstore-checkout-page-builder-with-elementor/

2. Similarly, the “My Account” page can also be customized through Elementor. You may find the relevant documentation here:
https://www.8theme.com/documentation/xstore/xstore-builders/xstore-my-account-page-builder-with-elementor/

3. Regarding the login and registration forms, could you please specify the type of design changes you would like to implement? Once we have a better understanding of your requirements, we would be happy to provide you with custom CSS code to assist with the modifications.

Should you have any further questions, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Dear @Genius DTF,

We hope this message finds you well.

We would like to inform you that the custom CSS codes have been successfully updated for your site. Everything should now be functioning as expected. You may view the changes via the following link: https://prnt.sc/_gAOpwnQtLxQ

Should you have any further questions or require additional assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Dear Michael,

Please accept our apologies for any confusion caused.

1. Prior to your response on July 21, 2025, at 08:10, the checkout page was utilizing the [woocommerce_checkout] shortcode. As a result, it was not possible to modify the checkout form, and the Google/Apple Pay buttons appeared as shown in the following screenshot: https://prnt.sc/F3m8IQ74DcPp.

2. After you informed us that you were unable to edit the checkout form, we updated the checkout page to use the “Checkout Page (Default)” element. Consequently, the payment buttons now appear as shown here: https://prnt.sc/JEQSNQY7MYs6. Please note that we are using a custom hook to display these buttons, which is why they are positioned outside the checkout form.

We hope this clarifies the situation. Should you have any further questions or require additional assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Dear Michael,

Please be informed that the custom hook for the Google/Apple Pay button is currently set to display above the checkout form. At this time, there is no available solution to reposition these buttons elsewhere on the page.

https://tinyurl.com/2xrwvcq7

Should you have any further questions or require additional assistance, please do not hesitate to reach out to us.

Best regards,
The 8Theme Team

Dear Michael,

We would like to inform you that we have implemented an additional hook to display the Google/Apple Pay button alongside the default checkout element.

Could you please review the changes at your earliest convenience?

Thank you for your attention, and please do not hesitate to reach out if you have any questions.

Best regards,
The 8Theme Team

Hi @Michael,

It seems the other image is coming from the Germanized For WooCommerce plugin.

To hide it, please try adding this custom CSS under XStore > Theme Options > Theme Custom CSS > Global CSS:

table.woocommerce-checkout-review-order-table tr.wc-gzd-cart-item-has-thumbnail .wc-gzd-cart-item-name-wrapper .wc-gzd-cart-item-thumbnail {
    display: none !important;
}

Kind regards,
The 8Theme Team

Dear @dano111222,

We would like to inform you that the custom code has been successfully added to the functions.php file located within your child theme.

Could you please verify that everything is working as expected on your end?

Thank you for your attention.

Best regards,
The 8Theme Team

Dear @HKS,

Thank you for reaching out.

Your website URL has been removed per your request.

Our development team is currently investigating the issue, and a fix will be included in one of the upcoming updates.

Best regards,
The 8Theme Team

Dear @Michael,

Could you please check now: https://24buy.online/checkout/?

https://prnt.sc/augBDzizYSR0

Thank you!

Hi @dano111222,

Please try adding the following code under functions.php file locates in your child theme:

function etheme_byline($atts = array() ) {
		
		$atts = shortcode_atts( array(
			'author' => 0,
			'time' => 0,
			'slide_view' => 0,
			'ID' => null,
			'views_counter' => true,
            'in_slider' => false,
            'single' => false
		), $atts );

        $blog_layout = get_query_var('et_blog_layout', 'undefined');
        if ( $blog_layout === 'undefined' ) {
            $blog_layout = etheme_get_option( 'blog_layout', 'default' );
            set_query_var('et_blog_layout', $blog_layout);
        }

		if ( $atts['in_slider'] ) {
			$atts['views_counter'] = false;
        }

        $views_counter_setting = false;
        if ( $atts['views_counter'] ) {
            $views_counter_setting = get_query_var('et_views_counter', 'undefined');
            if ( $views_counter_setting === 'undefined' ) {
                $views_counter_setting = etheme_get_option( 'views_counter', 1 );
                set_query_var('et_views_counter', $views_counter_setting);
            }
        }
		
		?>
		<div class="meta-post">
			<?php do_action('etheme_before_post_meta_content', $atts['single']); ?>
			<?php if( ! in_array( $blog_layout , array( 'timeline', 'timeline2', 'grid2' ) ) || $atts['single'] ): ?>
				<time class="entry-date published updated" datetime="<?php echo get_the_time('F j, Y', $atts['ID']); ?>">
					<?php echo get_the_time(get_option('date_format'), $atts['ID']); ?></time>
				
				<?php if ( $atts['time'] ):
					esc_html_e( 'at', 'xstore' );
					echo get_the_time( get_option( 'time_format' ), $atts['ID']);
				endif;
				
				if ( $atts['author'] ):
					esc_html_e( 'by', 'xstore' );
					the_author_posts_link();
				endif;
			
			elseif( $atts['slide_view'] == 'timeline2' ) :
				esc_html_e( 'Posted by', 'xstore' );
				the_author_posts_link();
			endif;
			
			if ( $atts['views_counter'] && $views_counter_setting ): ?>
				<span class="meta-divider">/</span>
				<?php etheme_get_views( $atts['ID'], true );
			endif;
			
			if(comments_open($atts['ID']) && ! post_password_required($atts['ID']) ) :
                if ( !$atts['in_slider']) { ?>
				    <span class="meta-divider">/</span>
                <?php }
                if ($atts['ID'] ):
					
					$comments_number = get_comments_number( $atts['ID'] );
					
					if ($comments_number === 0) {
						$comments_number = '<span>0</span>';
					} elseif($comments_number === 1){
						$comments_number = '<span>1</span>';
					} else{
						$comments_number = '<span>' . $comments_number . '</span>';
					}
					
					printf(
						'<a href="%s" class="post-comments-count">%s</a>',
						get_the_permalink($atts['ID']),
						$comments_number
					
					);
				
				else:
					comments_popup_link('<span>0</span>','<span>1</span>','<span>%</span>','post-comments-count');
				endif;
			endif; ?>
			<?php do_action('etheme_after_post_meta_content', $atts['single']); ?>
		</div>
		<?php
	}

Hope it helps!

Glad to hear everything is working fine now.

Should you need any further assistance or have additional questions, please don’t hesitate to contact us.

Best Regards,
8Theme’s Team