Forum Replies Created

Viewing 30 posts - 5,311 through 5,340 (of 5,361 total)
  • Avatar: Justin
    Luca Rossi
    Support staff
    December 21, 2023 at 04:27

    Hello Stefano Valso,

    We hope this message finds you well.

    We would like to inform you that the YITH WooCommerce Gift Cards Premium plugin is currently not compatible with the Sticky Cart feature. To address this, we have implemented a solution that disables the Sticky Cart specifically for the Gift Card product on your website.

    The necessary code has been added to your child theme’s functions.php file, between lines 58 and 63:

    
    add_action('template_redirect', 'n2t_template_redirect', 50);
    function n2t_template_redirect(){
        if( is_single(147654) ){
            remove_action( 'after_page_wrapper', 'etheme_sticky_add_to_cart', 1 );
        }
    }
    

    With this adjustment, the Gift Card product should now function correctly. Could you please take a moment to verify this on your end?

    Thank you for your attention to this matter. We look forward to your confirmation.

    Best Regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    December 20, 2023 at 07:51

    Hi @Nazir,

    We’ve updated the custom CSS codes for you. There was a typo in the codes. The correct codes should be:

    
    .etheme-icon-box-icon svg.e-font-icon-svg {
        width: 30px;
        height: 30px;
    }
    .etheme-icon-box-icon svg.e-font-icon-svg path {
    		fill: #507B00;
    }
    

    Result: https://prnt.sc/YvSg4jYljF09

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    December 20, 2023 at 04:29

    Hello Mitul,

    Thank you for reaching out with your queries regarding the menu setup on your website.

    We’re glad to hear that you’ve managed to select the newly created menu for the mobile settings. To address the issue of the menu icons aligning to the right instead of the left on the mobile version, you can apply a simple CSS tweak.

    Please follow these steps to adjust the icon position:

    1. Navigate to Theme Options.
    2. Go to Theme Custom CSS.
    3. Under the Global CSS section, add the following code:

    
    body .header-mobile-menu .menu .type-img.position-left-center {
        flex-direction: inherit;
        justify-content: flex-start;
    }
    

    If you have any further questions or need additional assistance, please don’t hesitate to let us know. We’re here to help!

    Best Regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    December 20, 2023 at 04:19

    Thanks @austin55.

    Let us know if you need anything else.

    Best Regards,
    8Theme’s Team

    Avatar: Justin
    Luca Rossi
    Support staff
    December 19, 2023 at 12:26

    Hi @Nazir,

    We’ve updated the custom CSS codes to:

    
    .etheme-icon-box-icon svg.e-font-icon-svg {
        width: 30px;
        height: 30px;
    }
    .etheme-icon-box-icon svg..e-font-icon-svg path {
    		fill: #507B00;
    }
    

    Can you please check again? Thanks.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    December 19, 2023 at 12:17

    Hello @Azza,

    Thank you for reaching out to us with your concern regarding the alignment of the menu item icons on your mobile site. We understand that you would like to have the icons on the left side, just as they appear on the desktop version.

    To address this issue, please follow the steps below to add custom CSS to your website:

    1. Navigate to Theme Options on your WordPress dashboard.
    2. Click on Theme Custom CSS.
    3. Locate the Global CSS section.
    4. Copy and paste the following code snippet into the Global CSS box:

    
    .et-mobile-panel .menu .type-img.position-left-bottom, 
    .et-mobile-panel .menu .type-img.position-left-center, 
    .et-mobile-panel .menu .type-img.position-left-top, 
    .et_b_header-menu.et_element-top-level .menu .type-img.position-left-bottom, 
    .et_b_header-menu.et_element-top-level .menu .type-img.position-left-center, 
    .et_b_header-menu.et_element-top-level .menu .type-img.position-left-top, 
    .header-mobile-menu .menu .type-img.position-left-bottom, 
    .header-mobile-menu .menu .type-img.position-left-center, 
    .header-mobile-menu .menu .type-img.position-left-top {
        flex-direction: inherit;
        justify-content: flex-start;
    }
    

    5. After adding the code, be sure to save your changes.

    This custom CSS should align the menu item icons to the left side on the mobile version of your site, matching the desktop layout.

    If you encounter any issues or need further assistance, please do not hesitate to contact us. We are here to help ensure your website looks and functions exactly as you desire.

    Best Regards,

    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    December 19, 2023 at 11:05

    Hello @austin55,

    We are pleased to inform you that we have successfully corrected the codes that were causing this issue. To further enhance your website’s functionality, we recommend adding the scripts for the cookie popup(We included the list files in Private Content).

    Please note that this addition is a customization and would require you to submit a customization request. If you wish our developers team can personally assist you via our customization service. To get started, please follow this link to send us your requirements – https://prnt.sc/PZkD4AEf27qO https://www.8theme.com/account/#etheme_customization_panel , and we will prepare a detailed estimate for the customization work. Our goal is to create a design that aligns with your vision and enhances your website’s appearance and functionality.
    Customize your website to suit your needs and make it stand out with our expert dev team.

    We are committed to providing you with the support you need to ensure your website runs smoothly. If you have any more questions or require further assistance, please do not hesitate to contact us.

    Best Regards,
    8Theme’s Team

    Please contact administrator
    for this information.
    Avatar: Justin
    Luca Rossi
    Support staff
    December 19, 2023 at 10:50

    Dear Nazir,

    We are pleased to inform you that we have successfully applied the hotfix to your website. The necessary custom CSS codes have been inserted in the following location of your site’s theme settings: Theme Options > Theme Custom CSS > Global CSS. The specific code added is as follows:

    
    svg.e-font-icon-svg {
        width: 64px;
        height: 64px;
    }
    

    Please rest assured that we are diligently investigating the issue you’ve reported. We will provide you with a comprehensive update as soon as our analysis is complete.

    Thank you for your patience and understanding.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    December 19, 2023 at 10:38

    Hi @MAHDAR,

    If you wish our developers team can personally assist you via our customization service.
    To get started, please follow this link to send us your requirements – https://prnt.sc/PZkD4AEf27qO https://www.8theme.com/account/#etheme_customization_panel , and we will prepare a detailed estimate for the customization work. Our goal is to create a design that aligns with your vision and enhances your website’s appearance and functionality.
    Customize your website to suit your needs and make it stand out with our expert dev team.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    December 19, 2023 at 10:14

    Dear @MAHDAR,

    We regret to inform you that currently, there are no available hooks to conceal variations of products that are out of stock.

    However, as an alternative solution, you may apply the following custom CSS code to hide all variations of products that are out of stock. Please navigate to Theme Options > Theme Custom CSS > Global CSS and insert the code provided below:

    
    [data-attribute="pa_groesse"] li.type-label.sten-li-disabled {
        display: none;
    }
    

    We trust this will serve as an effective workaround for your requirements.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    December 19, 2023 at 07:06

    Dear Jungeun,

    We hope this message finds you well.

    To modify the image for an individual product, kindly proceed to the following location within your website’s dashboard: Theme Options > WooCommerce (Shop) > Product Images > Thumbnail Cropping. Once there, please choose the 1:1 option for the desired aspect ratio. Don’t forget to regenerate the thumbnail.

    For your convenience, we have provided a screenshot illustrating the steps: https://prnt.sc/vwNvKdapIJ5y

    Should you require any further assistance, please do not hesitate to reach out.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    December 19, 2023 at 05:54

    Hello @bgrsolutions,

    Thank you for reaching out to us with your concern. We understand the inconvenience you are experiencing with the Google Ads and Listings plugin on your WooCommerce multisite website.

    Based on the error message you’ve provided, it appears there may be an issue with the compatibility of the plugin or a specific function within the plugin that is causing the error. To assist you effectively, we would like to gather some additional information:

    1. Could you please confirm the version of the plugin you are using?
    2. Are you running the latest version of WordPress and WooCommerce on your multisite setup?
    3. Have you recently updated any themes or plugins that could be related to this issue?
    4. Is it possible for you to disable other plugins temporarily to see if there is a conflict with another plugin?

    In the meantime, we recommend the following steps:

    – Ensure that all your themes and plugins are updated to their latest versions.
    – If possible, create a staging environment to test the plugin activation without affecting your live site.
    – Check the PHP version of your server and ensure it is compatible with the plugin requirements.

    Please provide us with the requested information at your earliest convenience. We are committed to resolving this issue for you and will do our best to provide a timely solution.

    If the above steps are still NOT working, can you please provide us with your FTP account via Private Content area so we can take a closer look at your custom codes? via the Private Content area.

    To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.

    Best Regards,
    8Theme’s Team

    Avatar: Justin
    Luca Rossi
    Support staff
    December 19, 2023 at 05:49

    Dear Adam,

    We hope this message finds you well.

    We are writing to request your assistance with the implementation of certain code snippets within the functions.php file of your child theme. Please find the necessary code below:

    
    add_action('woocommerce_after_shop_loop_item_title', 'n2t_woocommerce_after_shop_loop_item_title', 15);
    function n2t_woocommerce_after_shop_loop_item_title(){
        echo do_shortcode('[EST_DEL_DATE]');
    }
    

    Upon completion, it is essential to reach out to the plugin’s author to ascertain the correct shortcode to be used in place of [EST_DEL_DATE].

    Additionally, we have observed an issue with the shop view not loading products correctly, as it displays one product followed by two blank spaces before continuing with other products. To address this, please insert the following code:

    
    add_action('wp_head', 'n2t_wp_head');
    function n2t_wp_head(){
    	$paged = (get_query_var('paged')) ? get_query_var('paged') : 1;
    	if(is_shop() && $paged == 1){
    		?>
            <style>
                .woocommerce-shop .products > .product.last:not(.product-category) {
                    clear: both;
                }
                .woocommerce-shop .row-count-3 .product:nth-child(3n+1) {
                    clear: none !important;
                }
            </style>
    		<?php
    	}
    }
    

    We kindly ask you to implement the above code and inform us of the outcome. Should you require any further assistance or have any questions, please do not hesitate to contact us.

    Thank you for your prompt attention to this matter.

    Best regards,
    8Theme’s Team

    Avatar: Justin
    Luca Rossi
    Support staff
    December 19, 2023 at 04:23

    Dear Austin,

    We hope this message finds you well.

    Kindly note that the accurate directory path to be used is as follows: \wp-content\themes\xstore-child.

    We would appreciate it if you could attempt the process once more utilizing the provided code snippet:

    
    add_action('xstore_amp_after_footer', 'n2t_xstore_amp_after_footer');
    function n2t_xstore_amp_after_footer(){
        echo do_shortcode('[your-shortcode]');
    }
    

    Should the issue persist after this adjustment, we kindly request that you reissue your administrative credentials to us. It appears that the previously supplied password is no longer valid.

    We thank you for your cooperation and look forward to your prompt response.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    December 19, 2023 at 04:16

    Dear @MAHDAR,

    We wish to inform you that we have encountered difficulties when attempting to access the Private Content area using the provided administrative credentials. It appears that the login details are no longer functioning as expected.

    Could you kindly verify the accuracy of the login information at your earliest convenience?

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    December 18, 2023 at 10:48

    Hi @lee,

    1. By transition I mean when I used to click next on checkout it used to position my screen on the next section, now it no longer does on PC.
    >>> This is not a bug, because all the sections are visible on desktop so our DEVs decide to disable the scroll-to scripts. We will improve it in upcoming updates.

    1. The “Addresses” changed but still remains on the account page sidebar where the icon is (screenshot added)
    >>> Can you please provide us with your FTP account via Private Content area so we can take a closer look at your custom codes? via the Private Content area.

    To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.

    2. The staticblock is showing next to it on the left inside of underneath. Also, how do I change the shipping option selected text to white as well as it’s entire border? (screenshot added)
    >>> Please add this custom CSS code:

    
    .woocommerce-checkout .etheme-cart-checkout-accordion #shipping_method li {
        flex-flow: column
    }
    
    .woocommerce-checkout .etheme-cart-checkout-accordion #shipping_method {
        border-color: #fff;
    }
    
    .woocommerce-checkout .sales-booster-estimated-delivery {
        color: #fff;
    }
    

    3. Regarding the stars, the issue is only on mobile if you can test for yourself.
    >>> Please add this custom CSS:

    
    @media (max-width: 480px){
         .star-rating span:before, .star-rating:before {
              letter-spacing: 4px;
         }
    }
    

    Let us know how it goes!

    Avatar: Justin
    Luca Rossi
    Support staff
    December 18, 2023 at 09:30

    Dear @ProdbyDaan,

    We are writing to express our gratitude for the screenshots you provided. Following your input, we have made some modifications to the custom CSS codes, and we are pleased to inform you that the visual presentation has been enhanced accordingly.

    At your earliest convenience, could you please review the updates and confirm that everything is to your satisfaction?

    We value your feedback and look forward to your response.

    Best Regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    December 18, 2023 at 09:03

    Hi @ProdbyDaan,

    This is how it looks on our end: https://prnt.sc/Bv80SB1cK5G5

    Can you please provide us your screenshots or video?

    Thank you so much!

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    December 18, 2023 at 08:45

    Hello @ProdbyDaan,

    Can you please also add this custom CSS code?

    
    .woocommerce-cart .wc-proceed-to-checkout {
        padding: 0 30px 30px;
    }
    

    Let us know how it goes!

    Avatar: Justin
    Luca Rossi
    Support staff
    December 18, 2023 at 07:01

    Hello @DM661,

    Thank you for reaching out to us. We understand that you’re looking to display a static block on all product category pages. To achieve this, please insert the following code snippet into the functions.php file located in your child theme:

    
    add_filter('woocommerce_taxonomy_archive_description_raw', 'n2t_woocommerce_taxonomy_archive_description_raw');
    function n2t_woocommerce_taxonomy_archive_description_raw($description){
        return $description . '[block id="784"]';
    }
    

    Let us know how it goes!

    Best Regards,
    8Theme’s Team

    Avatar: Justin
    Luca Rossi
    Support staff
    December 18, 2023 at 06:26

    Dear @ProdbyDaan,

    We hope this message finds you well.

    We have identified a solution to the issue you are experiencing with the mobile display. To implement the necessary adjustments, please insert the following custom CSS code into your website’s theme settings. You can do this by navigating to Theme Options, selecting Theme Custom CSS, and then pasting the code into the Global CSS section:

    
    @media (max-width: 480px){
        .cart-checkout-multistep .cart-collaterals {
            padding: 0 !important;
        }
        .woocommerce-cart .cart_totals h2,
        .woocommerce-cart .cart_totals table.shop_table.shop_table_responsive th,
        .woocommerce-cart .cart_totals table.shop_table.shop_table_responsive td{
            padding: 15px 30px;
        }
        
        .woocommerce-cart .cart_totals table.shop_table tr.shipping {
            display: flex !important;
            width: 430px;
            flex-wrap: wrap;
        }
        .woocommerce-cart .cart_totals table.shop_table tr.shipping th,
        .woocommerce-cart .cart_totals table.shop_table tr.shipping td {
            width: 100%;
        }
    }
    @media (max-width: 430px){
        .woocommerce-cart .cart_totals table.shop_table tr.shipping {
            width: 400px;
        }
    }
    

    Please apply these changes at your earliest convenience and verify that the display issue has been resolved. Should you require any further assistance or have any questions, do not hesitate to reach out.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    December 18, 2023 at 05:46

    Hi @lee,

    1. By transition I mean when I used to click next on checkout it used to position my screen on the next section, now it no longer does on PC.
    >>> We’re looking closer on this issue and get back to you ASAP.

    2. Is there a way I can change the “Addresses” text on my account page to a different text?
    >>> We guess there is an error with Loco Translate on single and plural texts. To fix it, please add the following code under functions.php file locates in your child theme:

    
    function my_text_strings( $translated_text, $text, $domain ) {
    	switch ( $translated_text ) {
    		case 'Addresses' :
    			$translated_text = 'כתובות';
    			break;
    	}
    	return $translated_text;
    }
    add_filter( 'gettext', 'my_text_strings', 20, 3 );
    

    3. How can I add a static block shortcode under the shipping option selected at checkout?
    >>> Please add this code also:

    
    add_action('woocommerce_after_shipping_rate', 'n2t_woocommerce_after_shipping_rate', 10, 2);
    function n2t_woocommerce_after_shipping_rate($method, $index){
        echo do_shortcode('[your-shortcode');
    }
    

    4. I also have a problem where the review stars are showing double on the entire website. (screenshot link)
    >>> Which browser are you using now? We checked on Firefox, Chrome & Safari the stars are looking good:
    – FF: https://prnt.sc/wUpngjP-MQDx
    – Chrome: https://prnt.sc/174ktzoXp6Sa
    – Safari: https://prnt.sc/Gmyp4QEIyL8E

    5. How do I change the green color and the background grey color of that review summary?
    >>> Please add the following custom CSS codes:

    
    .single-product .et-product-rating-summary {
        background-color: #f0f0f0;
    }
    .et-product-rating-summary progress::-webkit-progress-value { 
        background: rgb(206, 95, 150); 
    }
    

    Let us know how it goes!

    Best regards,
    The 8Theme Team.

    Avatar: Justin
    Luca Rossi
    Support staff
    December 16, 2023 at 15:09

    Dear Austin,

    We hope this message finds you well.

    We am reaching out to address a couple of queries you have regarding your website’s functionality.

    1. Regarding the currency display in the footer area (bottom right), if you wish to remove or delete the dollar/Euro symbol, please follow these steps:

    – Access your WordPress Dashboard.
    – Navigate to “Appearance” and then select “Widgets”.
    – Locate the “Menu” widget within the “Footer Copyrights Right” sidebar.
    – Remove the widget to eliminate the currency display.

    For your convenience, here is a screenshot illustrating the process: [https://prnt.sc/9ssjWSoWG0XD](https://prnt.sc/9ssjWSoWG0XD)

    2. Concerning the AMP plugin and the Cookie consent popup, We understand you would like to integrate a shortcode into the index.php file for AMP. To assist you with this, please insert the following code into the functions.php file located in your child theme:

    
    add_action('xstore_amp_after_footer', 'n2t_xstore_amp_after_footer');
    function n2t_xstore_amp_after_footer(){
        echo do_shortcode('[your-shortcode]');
    }
    

    Replace [your-shortcode] with the actual shortcode you wish to use for the Cookie consent popup.

    Please proceed with these adjustments and let us know the outcome. We are here to provide any further assistance you may require.

    Best regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    Avatar: Justin
    Luca Rossi
    Support staff
    December 16, 2023 at 14:51

    Dear Lee,

    We hope this message finds you well.

    Thanks for the help, I’ve included a link for the product categories arrows as well as a screenshot.
    >>> Kindly insert the following custom CSS code snippets into your website’s stylesheet:

    
    .swiper-button-prev.swiper-nav.swiper-custom-left.et-swiper-elementor-nav.type-arrow.style-2.swiper-button-prev-swiper-unique-id-2 {
        left: auto !important;
        right: 0 !important;
    }
    
    .swiper-button-next.swiper-nav.swiper-custom-right.et-swiper-elementor-nav.type-arrow.style-2.swiper-button-next-swiper-unique-id-2 {
        right: auto !important;
        left: 0 !important;
    }
    

    Also a video for the checkout page as requested.
    >>> It’s default transition for now. Do you mean all the steps should be the same transition?

    Additionally, you inquired about editing the ‘My Account’ page. This page is automatically generated by WooCommerce, and at present, we are unable to directly edit its layout. However, we can apply custom CSS to modify aspects such as color, size, and background.

    Should you require any further assistance or have additional questions, please do not hesitate to contact us.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    December 15, 2023 at 16:26

    Dear @austin55,

    Can you please help us to contact your hosting provider about the permission(403 error) of /wp-content/uploads/xstore/kirki-styles.css CSS file?

    Best regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    Avatar: Justin
    Luca Rossi
    Support staff
    December 15, 2023 at 15:56

    Dear Austin,

    We hope this message finds you well.

    We have encountered an issue with the loading of the ‘kirki-styles.css’ file on your website. Upon inspection, we have observed a 403 error, which is indicative of a server-related problem. For your convenience, we have provided a screenshot of the error here: https://prnt.sc/e0uH1KjBX_68.

    To address this matter efficiently, we kindly request that you reach out to your hosting provider. They are best equipped to investigate and resolve server-side issues that may be causing this error.

    We appreciate your prompt attention to this issue. Should you require any further assistance from our end, please do not hesitate to contact us.

    Best regards,

    The 8Theme Team

    Please contact administrator
    for this information.
    Avatar: Justin
    Luca Rossi
    Support staff
    December 15, 2023 at 15:43

    Dear @PJone,

    We are pleased to inform you that we have implemented a hotfix, consisting of custom CSS code, which can be found within the Theme Options, under the ‘Theme Custom CSS’ section, specifically in the ‘Global CSS’ area.

    
    body:not(.off-canvas-sidebar-opened) .sidebar-mobile-top span.et-close-sidebar.et-icon.et-delete {
        display: none;
    }
    

    At your earliest convenience, we kindly request that you revisit your website to verify that the previously reported issue has been successfully resolved.

    We appreciate your cooperation and look forward to your confirmation.

    Best Regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    December 14, 2023 at 12:08

    Dear Kumaran,

    We hope this message finds you well.

    We are pleased to inform you that we have successfully applied the necessary hotfix to address the issue you were experiencing. The modification has been made within the functions.php file, specifically at line 7:22, in your child theme.

    For your reference, you can view the changes here: [https://prnt.sc/fVKkXMeeJ02T](https://prnt.sc/fVKkXMeeJ02T)

    We kindly ask that you review the update at your earliest convenience and confirm its effectiveness. Should you encounter any further difficulties or require additional assistance, please do not hesitate to reach out.

    Best Regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    December 14, 2023 at 08:36

    Hello @denis,

    – At the bottom of the single page, there is “suggestion” (related products). When I click to see more (arrow), just one product was show.
    Which parameter I should change to see 5 new products (on computer) and 2 new products (on mobile) instead of one by one ?
    The same parameters should be apply on cross sale … etc and other part
    That’s mean 5 products show, you click on the arrow, 5 new product show. That’s should be “native” form.
    …….
    >> Please take a look at the Single Product Template I shared in private content: https://prnt.sc/do_utGCTbQ76

    <<<<<>>>>> Thank’s. I checked, i should create a new template and apply, that’s only solution ?
    >>> Yes, that’s the best solution for now.

    – WHISLIST PAGE : The line under (products informations) with all the squares, aren’t in the center horizontally and vertically.
    >> Can you please send a screenshot? We’re not clear on this.
    See the screenshot
    https://prnt.sc/-YFzyHaD_4Oa

    <<<<<>>>>> You forget to answer to my request
    I applied the CSS code you gave me, but it’s seems to center only the title, not all.. (include square)
    See the new screenshots
    https://prnt.sc/i4pNvu1c7kT8
    https://prnt.sc/sCQ2pXU78uzB

    >>> We missed that part, please add this custom CSS code:

    
    .xstore-wishlist-price,
    .xstore-wishlist-checkbox {
        text-align: center !important;
    }
    
    th.xstore-wishlist-checkbox input[type=checkbox] {
        margin: 0;
    }
    

    – I don’t see the country informations in all emails for billing address and shipping address. What is the problem ?
    On your test this morning, it’s appear, but on mine, not… and not in email of administrator part (“you receive a new order…”).
    <<<<<>>>>> The country appear now, except when it’s located in France.
    See the screenshots ;
    https://prnt.sc/0MKdRSP-55h2

    For the French order you made this morning and when i check on my woocommerce account, i see nothing
    This information is hidden inside the woocommerce background : https://prnt.sc/EF4qD4CFCVM_
    How to solve that ?

    – I don’t see on all emails this shipping informations : phone and email.
    It’s very important if billing and shipping address are different.
    >> Can you please send us a screenshot of your test emails?
    <<<<<>>>>> it’s same thing and you can see on previous screenshot.
    When someone make an order and billing address and shipping address are the same, not all informations are automatically duplicated : phone, email.
    After it’s should automatically appear on email confirmation…
    Could you change it ??

    <<<<<>>>>> and i see an other things :
    When shipping and billing address are different, phone number and email address aren’t asked to customer in the form
    Screenshot : https://prnt.sc/18EKqzVt6Fnp
    Could you please add this 2 parts and i hope they will appear on next email… we should test

    – On the account page, there is the same problem
    All informations aren’t show directly, see the screenshot : https://prnt.sc/IgNSKtIBLQBL

    – When a customer place something in cart, and he check to calculate shipping cost, he should enter country, post code, city.
    Is it possible to change this option and just ask “country”, except for france, because there are locale pickup depending on post code ?
    See the screenshot :
    https://prnt.sc/EUaSrTdGpvoK

    >>> Unfortunately, WooCommerce doesn’t support the email & phone in shipping address. Here are some guides you can follow(or maybe hire a expert developer to resolve this, because it needs to change many parts from WooCommerce):
    https://www.businessbloomer.com/woocommerce-add-shipping-phone-checkout/
    https://stackoverflow.com/questions/18859237/woocommerce-how-to-customize-the-addresses-output

    – On compare page, there is still problem of align text, see this screenshot :https://prnt.sc/AbZUsE9UOFNC
    >>> Please add this custom CSS:

    
    @media (max-width: 600px){
        .xstore-compare-row-checkbox td.xstore-compare-checkbox span.flex.align-items-center {
            flex-wrap: wrap
        }
        .xstore-compare-checkbox label {
            margin-left: -6px;
            font-size: 8px
        }
    }
    

    – What is the CSS code to change the text : “rupture de stock” (sold out) by “vendu” ?
    >>> It can be done by custom PHP code, you have to add this code to functions.php file in your child theme:

    
    add_filter( 'woocommerce_get_availability', 'change_out_of_stock_text_woocommerce', 1, 2);
    function change_out_of_stock_text_woocommerce( $availability, $product_to_check ) {
           // Change Out of Stock Text
        if ( ! $product_to_check->is_in_stock() ) {        
            $availability['availability'] = __('Coming Soon', 'woocommerce');        
        }
        return $availability;
    }
    

    I MAKE REQUEST TO YOUR TEAM FOR ALL THIS QUESTIONS :
    – Where i can change the old logo of twitter at the bottom of each email ?

    – All the email aren’t very large. How i can change this parameters for all kind of view (computer to phone) ?

    – On mobile phone, the problem is the same, text, image, buttons … all should be configure. How i can change them ?

    >>> Thank you so much for all your suggestions, we will forward them to the development team and they will consider to include them in upcoming updates.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    December 13, 2023 at 06:22

    Hello @denis,

    – On safari (version 12), the home page and some element of the same page doesn’t appear correctly, see the screen shot :
    https://prnt.sc/jVxDKj6Hqzol
    There is a like with update of elementor ?

    >>> Version 12 is too old. Please update at least version 17 of Safari.

    – UNSOLVE : At the bottom of the single page, there is “suggestion” (related products). When I click to see more (arrow), just one product was show.
    Which parameter I should change to see 5 new products (on computer) and 2 new products (on mobile) instead of one by one ?
    The same parameters should be apply on cross sale … etc and other part
    That’s mean 5 products show, you click on the arrow, 5 new product show. That’s should be “native” form.
    >>> It can be done by switching to Single Product Builder with Elementor plugin. The Related Products Element will have more options. For more information, please take a look at this: https://www.8theme.com/documentation/xstore/xstore-builders/xstore-single-product-builder-with-elementor/

    YES, i look…my single product page what build via elementor.
    I dont see the parameters to change. You advice me to contact elementor support ?

    >>> Please take a look at the Single Product Template I shared in private content: https://prnt.sc/do_utGCTbQ76

    – On the whislist and compare page, the breadcrumbs is very big and on computer view (smallest than 16px), how I can change ?
    It’s fine if the breacrumbs are in the align center for both of this pages, but it’s seems the changements (size of police too) doesn’t apply by changing with following your process
    what are the CSS code ?

    >>> So please add this custom CSS code:

    
    /* desktop */
    body.woocommerce-wishlist .page-heading .title,
    body.woocommerce-compare .page-heading .title{
        font-size: 2.5em;
    }
    /* mobile */
    @media (max-width: 480px){
        body.woocommerce-wishlist .page-heading .title,
        body.woocommerce-compare .page-heading .title{
            font-size: 1.5em;
        }
    }
    

    – The line under (products informations) with all the squares, aren’t in the center horizontally and vertically . It’s not necessary to center the image, i think.
    What is the CSS code, i tried several thing but i doesn’t work.

    >>> So please update the previous CSS code we sent you to:

    body:not(.single-product):not(.woocommerce-wishlist):not(.woocommerce-compare) p.stock.out-of-stock {
        text-indent: -9999px;
        min-width: 240px;
        background: url(https://soldart.fr/wp-content/uploads/2023/12/vendu-bn-200.png) no-repeat center center;
        background-size: 60%;
    }
    

    I test, but it’s break all presentation on computer view…
    If i understand well, the solution is to just have one column, for all process and all kind of view, right ?
    What is the CSS code, please ?

    >>> There is no custom CSS codes for this. You have to edit the template of cart page: https://www.8theme.com/documentation/documentation/xstore-builders/xstore-cart-page-builder-with-elementor/

    I invite you to made a test and select for delivery and shipping : France
    You will see that email is in english.
    I made a test few hours ago.. How to solve that ?

    >>> We will take a closer look on this issue.

    – I don’t see the country informations in all emails for billing address and shipping address. What is the problem ?
    On your test this morning, it’s appear, but on mine, not… and not in email of administrator part (“you receive a new order…”).

    – I don’t see on all emails for shipping informations : phone and email
    It’s very important if billing and shipping address are different

    >>> Can you please send us a screenshot of your test emails?

    – Where i can change the old logo of twitter at the bottom of each email ?

    – All the email aren’t very large. How i can change this parameters for all kind of view (computer to phone) ?

    – On mobile phone, the problem is the same, text, image, buttons … all should be configure. How i can change them ?
    >>> They’re not possible right now. Please add a feature request/improvement: https://www.8theme.com/taskboard/. Our development team will consider and release in upcoming updates.

    Thank you for understading!

    Best regards,
    The 8Theme Team

    Please contact administrator
    for this information.
  • 1 2 3 177 178 179
    Viewing 5,340 results - 5,311 through 5,340 (of 5,361 total)
Viewing 30 posts - 5,311 through 5,340 (of 5,361 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.