Luca Rossi

Hi @Niddy,

Comments regards this header discontinuation:
The thing is, it’s all very well discontinuing the custom builders for the header element but at least make the new elementor ones match – otherwise we will lose a lot of functionality that we have taken for granted. Seriously, is there a way to have a poll and let us (the actual customers) vote on whether it should be discontinued? Seems very drastic and after spending hours learning how to use the custom builder, it’s a bit arsh to have to re-do all our menus!

Our development team are working hard to improve all missing features or errors. So please stay tuned in upcoming updates.

Can you please advise how we replicate the demo store shipping message please – thanks for any help.

Please update the previous code to this:

add_action('etheme_after_mini_cart_footer', 'n2t_woocommerce_after_mini_cart', 100);
function n2t_woocommerce_after_mini_cart(){
	echo do_shortcode('[your-static-block-shortcode]');
}

Hope it helps!

Dear Daniyal,

We kindly request that you update the existing custom CSS code to the following:

@media only screen and (min-width: 1200px) {
    .single-product .container, 
    .single-product div.container, 
    .single-product .et-container, 
    .single-product .breadcrumb-trail .page-heading,
    .woocommerce-checkout .container, 
    .woocommerce-checkout div.container, 
    .woocommerce-checkout .et-container, 
    .woocommerce-checkout .breadcrumb-trail .page-heading{
        max-width: 1600px;
    }
}

Subsequent to this update, please proceed to edit the checkout page. We would like you to verify that the width of the section is set to full-width. You may refer to the following screenshot for guidance: https://prnt.sc/7MjLgQIvjM8H

We hope this adjustment will be beneficial. Should you require any further assistance, please do not hesitate to reach out.

Warm regards,
The 8Theme Team

Dear @JustBrian,

We are pleased to confirm that we can provide the assistance you require. However, for security purposes, we kindly request that you initiate a separate topic(with all the information above) for this matter.

Thank you for your understanding and cooperation.

Best Regards,
The 8Theme Team

Dear @lew-shop,

We are pleased to inform you that the issue you were experiencing has been successfully resolved. It appears that there was a caching problem preventing the product column settings from being saved correctly. We have rectified this, and you should now be able to view the products in 4 columns as intended. Please verify the changes at your convenience:

https://prnt.sc/48Ri0tQtHT9e

Should you require any further assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Dear @Niddy,

Greetings.

1. We are pleased to inform you that the issue you were experiencing has been successfully resolved. It appears that there was a caching problem preventing the product column settings from being saved correctly. We have rectified this, and you should now be able to view the products in 4 columns as intended. Please verify the changes at your convenience: https://prnt.sc/JQGzVV7Sf2Bf

2. At present, there are no settings available to modify those labels directly. However, we have implemented a code snippet to assist you in changing the tab labels. This code has been added to the functions.php file within your child theme:

function n2t_text_strings( $translated_text, $text, $domain ) {
    switch ( $translated_text ) {
        case 'Menu' :
            $translated_text = 'Custom 1';
            break;
        case 'Menu 2' :
            $translated_text = 'Custom 2';
            break;
    }
    return $translated_text;
}
add_filter( 'gettext', 'n2t_text_strings', 20, 3 );

For your reference, here is a screenshot of the updated labels: https://prnt.sc/q0kILAofVv2E

3. To display your static block, please utilize the following hook:

add_action('woocommerce_after_mini_cart', 'n2t_woocommerce_after_mini_cart', 100);
function n2t_woocommerce_after_mini_cart(){
     echo do_shortcode('[your-static-block-shortcode]');
}

We trust this will serve the intended purpose.

Should you require any further assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Dear The Egyptian Developers Team,

We hope this message finds you well.

We kindly request your assistance in implementing specific CSS customizations to our website theme. Please navigate to the Theme Options, select Theme Custom CSS, and then proceed to Global CSS. Once there, could you insert the following CSS code:

/*========= Point #1 =========*/
table.cart .product-name img,
.woocommerce-checkout-review-order-table .cart_item .product-name img, 
.woocommerce-order-details tbody .product-name img {
    border: 1px solid #e1e1e1;
    border-radius: 10px;
}

/*========= Point #3 =========*/
@media (min-width: 481px){
    .wc-proceed-to-checkout {
        display: flex;
        justify-content: space-between;
    }
    .wc-proceed-to-checkout a {
        font-size: 14px !important;
        margin-bottom: 0 !important;
        width: 48%;
    }
}

/*========= Point #4 & #5 =========*/
#payment .payment_methods label {
    font-size: 12px !important;
}
#payment > ul > li.wc_payment_method.payment_method_bacs > div > p > span > br:nth-child(1) {
    display: none;
}

Regarding the customization for point #3, we understand that it may require additional code that is beyond the scope of our support. For guidance on this matter, we recommend reviewing the following article on Stack Overflow: https://stackoverflow.com/questions/47011688/move-coupon-field-after-checkout-payment-in-woocommerce/47018982#47018982

We appreciate your attention to this request and look forward to your prompt action. Should you have any questions or require further clarification, please do not hesitate to contact us.

Best regards,
8Theme’s Team

Dear Eragon,

We hope this message finds you well.

We would like to inform you that the background image can be removed by navigating to the following path in your website’s admin panel:

Theme Options > WooCommerce (Shop) > Single Product Builder > Breadcrumb > Background Image

For your convenience, here is a screenshot illustrating the process: https://prnt.sc/V3x4r0c99ICR

Should you require any further assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Dear Daniyal,

We trust this message finds you well.

Kindly proceed to the “Theme Options” section, then select “General/Layout” and adjust the “Site Width” to exceed 1440 pixels. You can refer to the following screenshot for guidance: https://prnt.sc/UFRGDjhTRu4L

Should you wish to apply changes exclusively to the single product page, please incorporate the following custom CSS code:

@media only screen and (min-width: 1200px) {
    .single-product .container, 
    .single-product div.container, 
    .single-product .et-container, 
    .single-product .breadcrumb-trail .page-heading {
        max-width: 1600px;
    }
}

We hope you find these instructions beneficial.

Warm regards,
The 8Theme Team

Dear @Daniyal,

General site speed depends on many factors – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/ , not just on the theme, but our theme is fully optimized.
Google Pagespeed (and now GTmetrix) scores with 20-50 points for mobile performance for 99% of websites built with WordPress.

We don’t have a deal with the personal site optimization, unfortunately – https://themeforest.net/page/item_support_policy

You can send a request for an additional service – https://prnt.sc/R4u4YTxxKOdI https://www.8theme.com/forums/xstore-wordpress-support-forum/

If you have any other questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

Dear Alex,

We hope this message finds you well.

We’re writing to inform you that our Development Team is diligently continuing their work to resolve the issue at hand. We appreciate your patience and understanding during this process.

Please rest assured that we will keep you updated with any progress or changes as they occur.

Thank you for your continued support.

Best regards,
The 8Theme Team

Dear @chilly,

We hope this message finds you well.

We would like to inform you that subsequent to the removal of the font-face from Google Fonts, it is imperative to adjust the permissions of the file located at wp-content/uploads/xstore/kirki-styles.css. Please set the file permissions to 444 to ensure that the theme is unable to reinsert the Google Fonts into this file.

For more information, please take a look at this: https://www.malcare.com/blog/wordpress-file-permissions/.

Should you require any further assistance, please do not hesitate to reach out.

Best Regards,
The 8Theme Team

Dear Stefano Valso,

We suspect that the issue may be related to the cache. Therefore, we kindly ask for your patience while we allow a few hours to pass for the potential resolution of this matter.

Best regards,
The 8Theme Team

Hi @Daniyal,

Please also add this custom CSS under XStore Custom CSS:

selector .mc4wp-form-fields {
    display: flex;
    justify-content: space-between;
}

selector .mc4wp-form-fields label{
    width: 100%;
    margin-right: 10px;
}

Best regards,
The 8Theme Team

Dear @albaghlisponge,

We hope this message finds you well.

To address the issue of the left spacing in the cart form, kindly insert the following CSS code into your website’s theme settings. Navigate to Theme Options, then proceed to Theme Custom CSS, and finally to Global CSS:

.single-product-builder form.cart {
     width: 100%;
}

Furthermore, to adjust the height of the main product image, we have modified the width of the gallery to 80%. You may view the changes here:

[https://prnt.sc/BpuigSGhoaRS](https://prnt.sc/BpuigSGhoaRS)

Subsequently, please apply the following custom CSS code:

.etheme-woocommerce-product-gallery {
    display: flex;
}

Should you require any further assistance, please do not hesitate to reach out.

Warm regards,
The 8Theme Team

Hi @Goostaf,

Please uncheck this setting of slider carousel:

https://prnt.sc/GWMId5gZGDZO

If it still doesn’t work, please also add this custom CSS:

body .swiper-entry .swiper-custom-left {
    left: 0 !important;
}

body  .swiper-entry .swiper-custom-right {
    right: 0 !important;
}

Best regards,
The 8Theme Team