Luca Rossi

Hi @Ankit Khandelwal,

I want only white header in every condition before or after scroll , Kindly fixed white header in all pages

In this case, please use this custom CSS codes instead, this codes will make the header white for all pages except the home page:

body:not(.home) .header-main,
body:not(.home) .header-bottom {
    background-color: #fff;
}
body:not(.home) .header-main h1 {
    color: #000;
    margin-bottom: 0;
    text-align: center;
}
body:not(.home) .header-main-menu.et_element-top-level .menu > li > a {
    color: #000;
}

Best Regards,
8Theme’s Team

Hi @Goostaf,

This issue is happening when the images of carousel are slowly loading, so the grey image is not covered the width of section.

Please try adding this custom CSS under Theme Options > Theme Custom CSS > Global CSS to fix this:

.wpb_images_carousel .swiper-container .swiper-slide img {
    width: 100%;
    height: auto;
}

Hope it helps!

Hi @Goostaf,

We’ve disabled the lazy load of images.

Could you please check again?

Best regards,
The 8Theme Team

Hi @ngodup,

Could you please share us with your admin account?

Best Regards,
8Theme’s Team

Hi @Goostaf,

The video is not loading on our end.

Could you please upload it to another place like Google Drive or Dropbox?

Thank you!

Hi @Shared Digital Dandy,

Please try adding the following CSS under Theme Options > Theme Custom CSS > Global CSS:

body .et-off-canvas .cart_list.product_list_widget li {
    min-height: 150px;
    padding: 10px 0;
}
.single_add_to_cart_button .et-loader svg circle {
    stroke: #fff !important;
}

Hope it helps!

Dear @ianbarker24,

We hope this message finds you well. It appears that the issue you are experiencing is associated with the Jetpack WooCommerce Analytics feature. We kindly request that you disable this function to resolve the problem.

For further details, please refer to the following link: [https://wordpress.org/support/topic/woocommerce-checkout-coupon-cant-add/](https://wordpress.org/support/topic/woocommerce-checkout-coupon-cant-add/).

Thank you for your attention to this matter.

Best regards,
The 8Theme Team

Hi @Gbp,

Website speed depends on various factors that we do not control. What we can do is share the links that can help you with speed optimization: https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Every additional plugin slows down the site a bit, so we would recommend you disable unrequired plugins.

We are writing to address the issue you have been experiencing with your website’s slow loading speed. After conducting a speed test on your website via Google PageSpeed, we have found that the performance is suboptimal. You may review the results at the following link:
https://pagespeed.web.dev/analysis/https-www-cestbonde-com/7zgj141lwy?hl=en&form_factor=mobile

We recommend that you review the suggestions provided by Google PageSpeed in the Top Issues list, accessible here: https://prnt.sc/kqERisSoSi5S & https://prnt.sc/7gIE_Ou1KNIU

About your results on Google PageSpeed results:

– Reduce initial server response time: https://developer.chrome.com/docs/lighthouse/performance/server-response-time?utm_source=lighthouse&utm_medium=lr
– Largest Contentful Paint element: https://developer.chrome.com/docs/lighthouse/performance/lighthouse-largest-contentful-paint/?utm_source=lighthouse&utm_medium=lr
– Avoid an excessive DOM size: https://developer.chrome.com/docs/lighthouse/performance/dom-size/?utm_source=lighthouse&utm_medium=lr
– Minimize main-thread work: https://developer.chrome.com/docs/lighthouse/performance/mainthread-work-breakdown/?utm_source=lighthouse&utm_medium=lr
– Reduce unused CSS: https://developer.chrome.com/docs/lighthouse/performance/unused-css-rules/?utm_source=lighthouse&utm_medium=lr
– Reduce unused JavaScript: https://developer.chrome.com/docs/lighthouse/performance/unused-javascript/?utm_source=lighthouse&utm_medium=lr
– Eliminate render-blocking resources: https://developer.chrome.com/docs/lighthouse/performance/render-blocking-resources/?utm_source=lighthouse&utm_medium=lr
– Serve images in next-gen formats: https://developer.chrome.com/docs/lighthouse/performance/uses-webp-images/?utm_source=lighthouse&utm_medium=lr

For further guidance on how to improve your website’s speed, we invite you to review our theme documentation. The following links provide detailed information on this topic:

1. https://www.8theme.com/documentation/xstore/theme-installation/main-theme-options/
2. https://www.8theme.com/documentation/xstore/troubleshooting/how-to-improve-wp-rocket-settings-with-xstore/

For a comprehensive understanding of the specific issues that may be affecting your website’s speed, we suggest conducting a website speed test with Google PageSpeed. This tool can provide you with actionable recommendations to further enhance your website’s performance.

We trust that you will find this information useful in improving your website’s performance.

Best regards,
The 8Theme Team

Hi @Shehzad Ghazi,

To prevent users to manually enter the quantity, please add the following CSS under Theme Options > Theme Custom CSS > Global CSS:

.single-product form.cart div.quantity>input[type=number] {
    pointer-events: none !important;
}

Further customizations for your website, please feel free to submit a request through our customization panel at [8Theme Customization Panel](https://www.8theme.com/account/#etheme_customization_panel).

Thank you for your understanding.

Best Regards,
8Theme’s Team

Dear Carolina,

We hope this message finds you well.

We are pleased to inform you that we have updated the z-index of the container to 100, and it is now functioning correctly. You can view the changes here: [https://prnt.sc/Eb_cexx8PTEo](https://prnt.sc/Eb_cexx8PTEo). Could you please verify this at your earliest convenience?

Additionally, for the button color adjustment, kindly edit your single product template by navigating to the Sticky Cart element, then proceed to the button settings to change the color. You can find the details here: [https://prnt.sc/geQAlsRuqIzF](https://prnt.sc/geQAlsRuqIzF).

Thank you for your attention to these matters. We look forward to your confirmation.

Best Regards,
The 8Theme Team

Hi @maloti,

Please add the following code under functions.php file locates in your child theme:

add_action('wp_footer', 'n2t_wp_footer');
function n2t_wp_footer(){
	?>
    <script>
        jQuery( function($){
            $(document).ready(function(){
                setTimeout(function(){
                    $('.swiper-slide .etheme-product-grid-item a').attr('href', 'https://marimagia.com.br/portfolio/');
                }, 1000);
            })
        });
    </script>
	<?php
}

Hope it helps!

Hi @slw250@hotmail.com,

To assist us in identifying any potential conflicts, we kindly request that you conduct a systematic test. This can be done by deactivating each plugin one at a time, with the exception of those that are explicitly included in the list provided by our team.

For your convenience, you can find the list of included plugins at the following link: https://www.8theme.com/documentation/xstore/plugins/included-plugins/.

Thank you for your patience and cooperation.

Best Regards,
8Theme’s Team

Hi @PanosN,

There is no settings to change the number of pages in the pagination. Please take a look at this file: /wp-content/plugins/et-core-plugin/app/controllers/elementor/general/product-grid.php line 3242

– Change:

'end_size'  => 2,
'mid_size'  => 2,

– To:

'end_size'  => 12,
'mid_size'  => 12,

Hope it helps!

Hi @Nancy,

Please try adding the following codes under functions.php file locates in your child theme:

function set_minimum_order_amount() {
    // Set minimum order amount
	$minimum = 30;
	$chosen_methods = WC()->session->get( 'chosen_shipping_methods' );
	$chosen_shipping = $chosen_methods[0];
    // Check if the minimum order amount is met
	if (WC()->cart->total < $minimum && 0 !== strpos( $chosen_shipping, 'local_pickup' )) {
        wc_add_notice(sprintf('Your current order total is %s — you must have an order with a minimum of %s to place your order.', wc_price(WC()->cart->total), wc_price($minimum)), 'error');
	}
}

add_action('woocommerce_checkout_process', 'set_minimum_order_amount');
add_action('woocommerce_before_cart', 'set_minimum_order_amount');

Should you require any additional customizations for your website, please feel free to submit a request through our customization panel at [8Theme Customization Panel](https://www.8theme.com/account/#etheme_customization_panel).

Thank you for choosing us for your website needs. Should you have any further questions or require assistance, please do not hesitate to contact us.

Kind regards,
8Theme’s Team

Hi @Mazzella,

The lazyload image of WP-Rocket plugin is causing the issue.

We’ve added the following code under functions.php file locates in your child theme to disable the lazyload on single posts and the images are now appearing:

function deactivate_on_single_post() {

	// Disable LazyLoad for images on a 'post' post type singular template.
	if ( is_singular( 'post' ) ) {
		add_filter( 'do_rocket_lazyload', '__return_false' );
		add_filter( 'do_rocket_lazyload_iframes', '__return_false' );
	}
}
add_filter( 'wp', __NAMESPACE__ . '\deactivate_on_single_post' );

Fore more information, please take a look at this article: https://docs.wp-rocket.me/article/16-disable-lazyload-on-specific-posts

Could you please clear the cache and check again?

Thank you!