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Header and Primary menu are covering the product

This topic has 12 replies, 3 voices, and was last updated 1 weeks, 6 days ago ago by Tony Rodriguez

Ankit Khandelwal

Participant

April 29, 2024 at 13:06

Header and primary menu are overlapping the product , the result is view of product is half visible on scrolling or hover on the header.

The solution is product should start after primary menu background. There should be gap between product and primary menu background. See my problem in screenshot

If more detail needed , please let me know

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#393371 Copied Theme version: 9.3.7

11 Answers

Tony Rodriguez

Support staff

April 29, 2024 at 14:00

Hello, @Ankit Khandelwal,

Thank you for contacting us and for using XStore.

We are pleased to inform you that the issue you reported has been successfully resolved. We kindly ask that you clear your browser’s cache and revisit your site to confirm that the modifications are effective.

To address the problem, we adjusted the multiple header condition, which we believe has resolved the issue. For your reference, we have included an image in the private content area of our support portal.

We hope this resolves the matter to your satisfaction. Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

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#393381 Copied

Ankit Khandelwal

Participant

April 29, 2024 at 16:00

Thanks for quick response and little bit change left

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#393398 Copied

Tony Rodriguez

Support staff

April 30, 2024 at 06:11

Hello, @Ankit Khandelwal,

1/ If you wish to add quantity, Please edit variable product > edit Variations > Manage stocks and save settings. https://imgur.com/unAdr0p

we kindly suggest reviewing the official WooCommerce plugin documentation. You can access detailed guidance on setting up variable products by visiting the following link: [WooCommerce Documentation on Variable Products](https://woocommerce.com/document/variable-product/)

2/ We are pleased to inform you that the issue you reported has been successfully resolved. We kindly ask that you clear your browser’s cache and revisit your site to confirm that the modifications are effective.

We hope this information is helpful. Should you require any further assistance, please do not hesitate to reach out.

Kind Regards,
8theme team

#393437 Copied

Ankit Khandelwal

Participant

April 30, 2024 at 08:13

Please note that the changes are not reflecting. I have clarified more, as if you more information need with URL & screenshot

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#393453 Copied

Tony Rodriguez

Support staff

April 30, 2024 at 08:55

Hello, @Ankit Khandelwal,

1/ Your issue has been solved, Please check again. You can check Header sticky options under XStore > Theme options > Header builder > Header sticky.

We hope this helps.

2/ Upon reviewing your website, we have observed that you are currently utilizing the default product archive layout. Regrettably, this configuration does not support the feature of a sticky shop toolbar or filters.

Should you require the sticky shop toolbar or filters, it will be necessary to create a custom layout using Product Archive Builders. https://xstore.helpscoutdocs.com/article/191-xstore-products-archive-builder-with-elementor

For your reference, we have included relevant images in the private content area of our correspondence.

We trust this information will be of assistance to you.

Best regards,
The 8Theme Team

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#393461 Copied

Ankit Khandelwal

Participant

April 30, 2024 at 11:27

KIndly see my reply

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#393500 Copied

Tony Rodriguez

Support staff

April 30, 2024 at 13:06

Hello, @Ankit Khandelwal,

2/ Your issue has been solved, We have turned OFF the toolbar option under XStore > Theme options > WooCommerce > Shop > Shop page Layout.

Should you require further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

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#393512 Copied

Ankit Khandelwal

Participant

April 30, 2024 at 15:12

Kindly make more change in archive page because we can not more change that why I keep it simple

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#393523 Copied

Luca Rossi

Support staff

May 1, 2024 at 03:57

Hi @Ankit Khandelwal,

Please change the Product Images under XStore > Theme Options > WooCommerce(Shop) to Uncropped:

https://prnt.sc/tjuy3bqglFSI

Hope it helps!

#393551 Copied

Ankit Khandelwal

Participant

May 1, 2024 at 18:38

That nice..

Also I want to decrease the thumbnail size on archieve page so that more design can be visible on screen and no quality loss of image. I only want to reduce the grid size only

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#393642 Copied

Tony Rodriguez

Support staff

May 2, 2024 at 05:23

Hello, @Ankit Khandelwal,

Please change the Product Images under XStore > Theme Options > WooCommerce(Shop) > Product images > Change Thumbnail widget as per your requirement and publish it. After that regenerate thumbnail.

Please be informed that the settings for product images are managed through the WooCommerce plugin, rather than our theme. For detailed guidance, we recommend reviewing the following resources: https://xstore.helpscoutdocs.com/article/89-product-images
https://woocommerce.com/document/fixing-blurry-product-images/

Should you require further assistance, please do not hesitate to reach out to WooCommerce support at: https://wordpress.org/support/plugin/woocommerce/

Best Regards,
8Theme’s Team

#393660 Copied
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