Dear Mr. Baldaia,

We hope this message finds you well.

We are currently encountering some PHP warning messages when using a PHP version higher than 8.1. Could you kindly assist us by downgrading our PHP version to 8.1 and then performing a subsequent check?

We appreciate your assistance in resolving this issue.

Thank you very much.

Best Regards,
8Theme’s Team

Hi @Fareed Fares,

Please try adding this custom CSS under XStore > Theme Options > Theme Custom CSS > Global CSS:

/* Product Image */
.woocommerce-mini-cart img {
    width: 100px;
    height: auto;
}

/* Off Canvas Buttons */
.elementor-menu-cart__footer-buttons {
    margin-top: 30px;
    display: flex;
    justify-content: space-between;
}

.elementor-menu-cart__footer-buttons a {
    background-color: #F7941D;
}

/* Product Name */
.elementor-menu-cart__product-name.product-name {
    color: #07488C;
    font-size: 18px;
}

/* Product Name */
.elementor-menu-cart__product-price.product-price span,
.elementor-menu-cart__subtotal {
    color: #F7941D !important;
}

Hope it helps!

Hi @ressamendy,

We’ve done that for you:

https://prnt.sc/Xpcoa2ngvfK0

Could you please check again?

Best Regards,
8Theme’s Team

Dear Diana Nikolova,

We hope this message finds you well. We kindly request that you edit the checkout page using Elementor. Once the editing is complete, please proceed to add the “Checkout (Separated)” element to the page content. You can refer to the following screenshot for guidance: https://prnt.sc/cN8YGT6VlvnV

We trust this will assist you in making the necessary updates. Should you have any questions or require further assistance, please do not hesitate to contact us.

Best regards,
The 8Theme Team

Another screenshot.

Dear @richmorachis,

We hope this message finds you well. We would like to inform you that the messages you are encountering are standard PHP notices and not errors. For a more detailed explanation, we recommend reviewing this helpful article on Stack Overflow: https://stackoverflow.com/a/4624505/2660153 and https://stackoverflow.com/a/4624505/2660153.

Could you kindly consider upgrading your PHP to version 8.1 at your earliest convenience? Following the upgrade, we also request that you adjust the columns of the product grid element to a new value and then save the changes.

Thank you for your attention to these matters. Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Dear @OnlyCBD,

We hope this message finds you well. We have encountered an issue where adding a product to the cart triggers a 403 error, which appears to be causing a delay in the loading of the popup cart. For your reference, please see the screenshots linked below:

– [Screenshot 1](https://prnt.sc/Yhi6bg7iNxjU)
– [Screenshot 2](https://prnt.sc/mEC8sioNVT2t)

Could you kindly disable the third-party plugins temporarily and verify if the issue persists? This would help us determine the source of the problem more accurately.

Thank you for your attention to this matter. We look forward to your prompt response.

Best Regards,
8Theme’s Team

Dear @bcbank,

We hope this message finds you well. Upon reviewing the console log, we have encountered numerous “429 Too Many Requests” errors. For your reference, please see the screenshot linked below:

– https://prnt.sc/2biqCLCs7vPB

We kindly request your assistance in contacting your hosting provider to address these issues. Additionally, we would appreciate your help in disabling the two features shown in the following screenshot:

– https://prnt.sc/j0s4Jp6Ex2eK

Thank you for your attention to these matters. We look forward to your prompt response.

Best Regards,
The 8Theme Team

Hi @Aulakh, Sam,

Can you please check the links again?

We’re unable to access right now:

https://prnt.sc/Zcs-Nj992sFY

Thank you!

Hi @Ankit Khandelwal,

1. It’s default style of off canvas mobile menu, if you reduce the height, you can’t see the sub-menu items.

2. Please try adding this custom CSS:

[data-tab="menu_2"] {
    display: none;
}

3. That’s the logo image, you can’t change the font family. To hide it, please add this custom CSS:

.et_b_header-logo {
    opacity: 0;
}

Hope it helps!

Dear Fareed Fares,

We hope this message finds you well. To ensure clarity and prevent any potential issues, we kindly suggest that you translate the names of the attributes into Arabic while retaining the slugs in English.

For your reference, please see the screenshot linked below:
[https://prnt.sc/2ba3LcH4E66z](https://prnt.sc/2ba3LcH4E66z)

Thank you for your attention to this matter.

Best regards,
The 8Theme Team

Hi @Phil_ACB_Ltd,

We’ve checked your website again on our mobile device and the categories button is working fine.

https://drive.google.com/file/d/1bwaf9M4RKvMbhOhO5J49HVQF7QEcC7WR/view?usp=sharing

Could you please double check again?

Best Regards,
8Theme’s Team

Hi @Rhett,

We invite you to submit a request to our development team at https://www.8theme.com/taskboard/. If your suggestion gains enough support from other customers, we will consider including it in future updates.

If you have any more questions or need additional support, please don’t hesitate to ask.

Kind Regards,
8theme team

Hi @Alpha111,

This feature is not available from XStore theme currently.

In case all available current options do not meet your requirements, we would recommend you submit a request on our Taskboard at [8Theme Taskboard](https://www.8theme.com/taskboard/). Should your suggestion garner sufficient support from other customers, our development team will take it into consideration for inclusion in future updates.

If you require personal customization services, we invite you to submit a request through our customization panel at: https://www.8theme.com/account/#etheme_customization_panel , and continue conversations with the technicians team directly.
Please be advised that customization services will incur additional charges, the exact amount of which will be communicated following a detailed review of your request.

Best Regards,
8Theme’s Team

Dear Mr. Ankit Khandelwal,

We have noticed an issue with the video provided, where the top part appears to be cut off. You can view the specific problem here: https://prnt.sc/c7Vqhr8acOHA.

Could you kindly create a new version of the video ensuring that the entire content is visible?

Thank you for your attention to this matter.

Best Regards,
8Theme’s Team