Dear Ayoub,

We hope this message finds you well.

We have recently updated the permalink structure to “Plain” on our end, and I am pleased to inform you that the filter functionality has been restored successfully. You can view the changes here: https://prnt.sc/Mv1nACodPA5w.

Could you kindly reach out to your hosting provider regarding the Mode_Rewrite issue at your earliest convenience? Your assistance in resolving this matter would be greatly appreciated.

Thank you for your attention to this matter.

Best Regards,
8Theme’s Team

Hi @hafunerix,

Please add the following custom CSS codes under XStore > Theme Options > Theme Custom CSS > Global CSS:

.content-product .price .amount {
    font-weight: 700;
    color: #000;
}
.content-product .price ins .amount {
    color: #bb0628;
}

Hope it helps!

Hi @Festigift,

Unfortunately, we do not have the options you are seeking at this time.
We would recommend you submit a request on our Taskboard at [8Theme Taskboard](https://www.8theme.com/taskboard/). Should your suggestion garner sufficient support from other customers, our development team will take it into consideration for inclusion in future updates.

Best Regards,
8Theme’s Team

Hi @Deep,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

Hi @Deep,

Please try adding this custom CSS under XStore > Theme Options > Theme Custom CSS > Global CSS:

body .et-off-canvas .cart_list.product_list_widget .swiper-slide .product-list-image img {
    max-width: 100%;
    height: auto;
}

Hope it helps!

Hi @Festigift,

Upon checking your website, we could see JS errors in the console log:

https://prnt.sc/PtkuvyulOY_l

This JS error is preventing the preloader icon to hide and your website keeps loading.

1. **Troubleshooting Steps**:
– We advise disabling all third-party plugins that are not included with the XStore theme. You can view a list of the included plugins here: [Included Plugins](https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After deactivating these plugins, please clear your browser’s cache and verify if the issue still persists. This is an important step as third-party plugins can often lead to conflicts.
– If the problem continues, please keep all third-party plugins deactivated and grant us permission to debug your site. This includes deactivating any on-site customizations. This measure will enable us to conduct a thorough investigation and provide you with the necessary assistance.

Before proceeding with the troubleshooting or any updates, we strongly recommend taking a complete backup of your site to safeguard against any potential data loss.

2. ** Speeding Up Your Website **:

We suggest you to take a look at these article to imrpove the performance of your webiste:

– https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
– https://www.8theme.com/documentation/xstore/troubleshooting/how-to-improve-wp-rocket-settings-with-xstore/

Best Regards,
8Theme’s Team

Dear Deep,

We hope this message finds you well. We are reaching out to provide you with the current visuals of our project as displayed on different devices:

– Desktop view: [https://prnt.sc/NmN6fXyJtxIY](https://prnt.sc/NmN6fXyJtxIY)
– Mobile view: [https://prnt.sc/6U9ElywJz8KB](https://prnt.sc/6U9ElywJz8KB)

Could you please provide us with more detailed feedback on these displays?

Thank you for your attention to this matter.

Best regards,
The 8Theme Team

Hi @Festigift,

We’re able to change the quantity directly, please check the video: https://www.awesomescreenshot.com/video/29160624?key=f41a71d106c5e4b79e04060fa882b215.

Please note that any issues related to the 3rd party plugins must be directed to plugin’s author. They fall out of scope our support standard.

Thank you for understanding!

Best regards,
The 8Theme Team

Hi @Sam,

Please try adding this custom CSS under XStore > Theme Options > Theme Custom CSS > Global CSS:

.wcpt-cell-val  a.button.login-to-buy-product.show-product {
    font-size: 12px;
    text-transform: capitalize;
    padding: 5px 10px;
    margin: 0;
    min-width: 130px;
    line-height: 2;
}

Hope it helps!

Hi @Salman,

https://prnt.sc/7awJNszFauEm

1. Do you want to disable the size guide button? Please go to Single Product Builder and remove the Sizing Guide element: https://prnt.sc/dr70fij1cwsm
2. To change the default text the dropdowns, please add the following codes under functions.php file locates in your child theme:

// define the woocommerce_dropdown_variation_attribute_options_args callback 
function filter_woocommerce_dropdown_variation_attribute_options_args( $array ) { 

    // Find the name of the attribute for the slug we passed in to the function
    $attribute_name = wc_attribute_label($array['attribute']);

    // Create a string for our select
    $select_text = 'Select a ' . $attribute_name;

    $array['show_option_none'] = __( $select_text, 'woocommerce' );
    return $array; 
}; 

// add the filter 
add_filter( 'woocommerce_dropdown_variation_attribute_options_args', 'filter_woocommerce_dropdown_variation_attribute_options_args', 10, 1 ); 

3. Please go to Single Product Builder > inspect Form Add To Cart > enable Buy Now button: https://prnt.sc/6sCpIuczqHIi

4. To make the Single Product Full-width, please go to the Single Product Builder > Layout > enable Full-width: https://prnt.sc/ThIFYh6QPioc

https://prnt.sc/ezLdtB_RJP4S

Please add this custom CSS codes under XStore > Theme Options > Theme Custom CSS > Global CSS:

div#tab-title-reviews {order: 1;}

div#tab-title-additional_information {order: 3;}

https://prnt.sc/N3Y_vYDKsNh6

You can select the Row strech for the row contains your products: https://prnt.sc/vzl4iaScIgGv

https://prnt.sc/ZBnNYu4uvjdj

You can try with this plugin: https://wordpress.org/plugins/judgeme-product-reviews-woocommerce/

Warm Regards,
The 8Theme Team

Hi @Elhadj07,

Private Content

Best Regards,
8Theme’s Team

Dear @gcl,

We are pleased to inform you that we have successfully applied your custom PHP codes on our local sites. Following the recent updates to the XStore theme and XStore Core plugin, everything is functioning smoothly without any complications.

To ensure the stability of your live website, we recommend setting up a staging site. This will allow you to safely update and test new changes without affecting the live environment. Once you have verified that the updates perform as expected on the staging site, you can confidently apply them to your live site.

Thank you for your attention to this matter. Should you have any questions or require further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Dear Khurram Virk,

We hope this message finds you well. We have reviewed the issues you are experiencing and have outlined the necessary steps to address them:

1. **Server-Side Errors**: The 404 errors you mentioned are typically related to server-side issues. We recommend contacting your hosting provider to investigate and resolve these errors.

2. **Troubleshooting Steps**:
– We advise disabling all third-party plugins that are not included with the XStore theme. You can view a list of the included plugins here: [Included Plugins](https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After deactivating these plugins, please clear your browser’s cache and verify if the issue still persists. This is an important step as third-party plugins can often lead to conflicts.
– If the problem continues, please keep all third-party plugins deactivated and grant us permission to debug your site. This includes deactivating any on-site customizations. This measure will enable us to conduct a thorough investigation and provide you with the necessary assistance.

Before proceeding with the troubleshooting or any updates, we strongly recommend taking a complete backup of your site to safeguard against any potential data loss.

Thank you for your cooperation and understanding. We are committed to assisting you promptly and hope to resolve these issues efficiently.

Best Regards,
The 8Theme Team

Hi @Mario :),

The loading time on mobile sometimes is slower than desktop version depends on the size of the images.

We suggest you to enable the lazy loading under XStore > Theme Options > Speed Optimization >
Image Loading Type > select Lazy:

https://prnt.sc/QgVLIq4C8CG0

Best regards,
The 8Theme Team

Dear @gcl,

We hope this message finds you well. Upon reviewing the previous issue you encountered, it appears to be associated with the custom codes implemented under your child theme. We kindly suggest temporarily disabling all your custom codes and then proceeding with the update of the XStore theme and plugin once again:

// Adding the grouped product ID custom hidden field data in Cart object
add_filter( 'woocommerce_add_cart_item_data', 'save_custom_fields_data_to_cart', 20, 2 );
function save_custom_fields_data_to_cart( $cart_item_data, $product_id ) {
    if( ! empty($_REQUEST['add-to-cart']) && $product_id != $_REQUEST['add-to-cart']
    && is_numeric($_REQUEST['add-to-cart']) ){
        $group_prod = wc_get_product($_REQUEST['add-to-cart']);
        if ( ! $group_prod->is_type( 'grouped' ) )
            return $cart_item_data; // Exit

        $cart_item_data['grouped_product'] = array(
            'id' => $_REQUEST['add-to-cart'],
            'name' => $group_prod->get_name(),
            'link' => $group_prod->get_permalink(),
            'visible' => $group_prod->is_visible(),
        );

        // Below statement make sure every add to cart action as unique line item
        $cart_item_data['grouped_product']['unique_key'] = md5( microtime().rand() );
    }
    return $cart_item_data;
}

// Add the parent grouped product name to cart items names
add_filter( 'woocommerce_cart_item_name', 'custom_product_title_name', 20, 3 );
function custom_product_title_name( $cart_item_name, $cart_item, $cart_item_key ){
    // The product object from cart item
    $product = $cart_item['data'];
    $product_permalink = $product->is_visible() ? $product->get_permalink( $cart_item ) : '';

    // The parent product name and data
    if( isset( $cart_item['grouped_product'] ) ){
        $group_product = $cart_item['grouped_product'];
        $group_prod_link = $product->is_visible() && is_cart() ? $group_product['link'] : '';

        if ( ! $group_prod_link )
            return $group_product['name'] . ' > ' . $product->get_name();
        else
            return sprintf(
                '<a href="%s">%s</a> > <a href="%s">%s</a>',
                esc_url( $group_prod_link ),
                $group_product['name'],
                esc_url( $product_permalink ),
                $product->get_name()
            );
    }
    else
        return $cart_item_name;
}

// Save grouped product data in order item meta
add_action( 'woocommerce_checkout_create_order_line_item', 'added_grouped_order_item_meta', 20, 4 );
function added_grouped_order_item_meta( $item, $cart_item_key, $values, $order ) {
    if( isset($values['grouped_product']) ){
        $item_id = $item->get_id();
        $grouped_data = $values['grouped_product'];
        unset($grouped_data['unique_key']);
        $item->update_meta_data( '_grouped_product', $grouped_data );
    }
}

// Display grouped product linked names in order items (+ email notifications)
add_filter( 'woocommerce_order_item_name', 'custom_order_item_name', 20, 3 );
function custom_order_item_name( $item_name, $item, $is_visible ) {
    $product = $item->get_product();
    $product_id = $item->get_product_id();
    $product_permalink = $is_visible ? $product->get_permalink( $item ) : '';
    $grouped_data = wc_get_order_item_meta( $item->get_id(), '_grouped_product', true );
    if( empty($grouped_data) ){
        $item_name = $product_permalink ? sprintf(
            '<a href="%s">%s</a>',
            esc_url( $product_permalink),
            $item->get_name()
        ) : $item->get_name();
    } else {
        $item_name = $product_permalink ? sprintf(
            '<a href="%s">%s</a> > <a href="%s">%s</a>',
            $grouped_data['link'],
            $grouped_data['name'],
            esc_url( $product_permalink) ,
            $item->get_name()
        ) : $grouped_data['name'] . ' > ' . $item->get_name();
    }
    return $item_name;
}

// Display on backend order edit pages
add_action( 'woocommerce_before_order_itemmeta', 'backend_order_item_name_grouped', 20, 3 );
function backend_order_item_name_grouped( $item_id, $item, $product ){
    if( ! ( is_admin() && $item->is_type('line_item') ) ) return;

    $grouped_data = wc_get_order_item_meta( $item_id, '_grouped_product', true );
    if( empty($grouped_data) ) return;
    $product_link = admin_url( 'post.php?post=' . $grouped_data['id'] . '&action=edit' );
    $grouped_name_html = '<a href="' . esc_url( $grouped_data['link'] ) . '" class="wc-order-item-name">' . esc_html( $grouped_data['name'] ) . '</a>';
    echo '<br><br><div class="wc-order-item-name">
        <small><strong>'.__('Grouped parent').':</strong></small><br>
        ' . $grouped_name_html . '
    </div>';
}
/**
 * @snippet       Show SKU @ WooCommerce Cart
 * @how-to        Get CustomizeWoo.com FREE
 * @author        Rodolfo Melogli
 * @testedwith    WooCommerce 5
 * @donate $9     https://businessbloomer.com/bloomer-armada/
 */
 
// First, let's write the function that returns a given product SKU
function bbloomer_return_sku( $product ) {
   $sku = $product->get_sku();
   if ( ! empty( $sku ) ) {
      return '<p>SKU: ' . $sku . '</p>';
   } else {
      return '';
   }
}
 
// This adds the SKU under cart/checkout item name
add_filter( 'woocommerce_cart_item_name', 'bbloomer_sku_cart_checkout_pages', 9999, 3 );
 
function bbloomer_sku_cart_checkout_pages( $item_name, $cart_item, $cart_item_key  ) {
   $product = $cart_item['data'];
   $item_name .= bbloomer_return_sku( $product );
   return $item_name;
}
 
// This adds SKU under order item table name
add_action( 'woocommerce_order_item_meta_start', 'bbloomer_sku_thankyou_order_email_pages', 9999, 4 );
 
function bbloomer_sku_thankyou_order_email_pages( $item_id, $item, $order, $plain_text ) {
   $product = $item->get_product();
   echo bbloomer_return_sku( $product );
}
/**
 * Hide loop read more buttons for out of stock items 

if (!function_exists('woocommerce_template_loop_add_to_cart')) {
	function woocommerce_template_loop_add_to_cart() {
		global $product;
		if ( ! $product->is_in_stock() || ! $product->is_purchasable() ) return;
		wc_get_template('loop/add-to-cart.php');
	}
}
 */

Thank you for your attention to this matter.

Best Regards,
The 8Theme Team