Luca Rossi

Hi @Fernando,

Please try adding this custom CSS under XStore > Theme Options > Theme Custom CSS > Global CSS:

.wc_gc_send_as_gift_wrapper,
.woocommerce_gc_giftcard_form_wrapper{
    width: 100% !important;
}

https://prnt.sc/sMB12XRPOaJu

https://prnt.sc/XnHENFVaRRaI

Best Regards,
8Theme’s Team

Dear Sam,

We hope this message finds you well. I am writing to share a screenshot of how the buttons currently appear on our end: https://prnt.sc/uvXcv2xxLS5u

Could you please clear your cache and verify if the issue persists on your side?

Thank you for your cooperation.

Best regards,
The 8Theme Team

Dear @Gbp,

We hope this message finds you well. We kindly request that you copy the following file from your parent theme to the child theme:

File Path: /wp-content/themes/xstore/woocommerce/checkout/thankyou-advanced.php

Please place it in the specified location in your child theme after that add the link to your “My Account” page, following line 89.

For your reference, here is a screenshot of the instruction: [https://prnt.sc/jO6xlwhrz59n](https://prnt.sc/jO6xlwhrz59n)

We hope this assists you with the setup. Should you have any questions or require further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Hi @belen,

Please try adding this custom CSS under XStore > Theme Options > Theme Custom CSS > Global CSS:

.etheme-product-grid-fadeIn-area {
    display: none !important;
}

Hope it helps!

Hi @antonis gkoumas,

Please take a look at this article: https://unlimitedwp.com/ecommercehints/woocommerce-show-custom-content-between-subtotal-and-shipping-options/.

Or this file: /wp-content/themes/xstore/woocommerce/cart/cart.php

Hope it helps!

Dear Antonis Gkoumas,

We hope this message finds you well. I am writing to inform you that the shipping function is enabled by default in the WooCommerce plugin: https://prnt.sc/jZQynEQ6Plti

For guidance on configuring the shipping fees, please refer to the following article: [Setting Up Shipping Zones](https://woocommerce.com/document/setting-up-shipping-zones/).

Should you require any further assistance, please do not hesitate to contact us.

Best regards,
The 8Theme Team

Hi @Bagwani,

We’ve added the custom CSS codes.

Please check your website.

https://prnt.sc/4vatWOQcJKMm

Best Regards,
8Theme’s Team

Hi @Bagwani,

Please try adding this custom CSS under XStore > Theme Options > Theme Custom CSS > Global CSS:

.home .etheme-category-grid-image img,
.home .etheme-category-grid-image {
    width: 100% !important;
    height: auto !important;
    max-width: 100% !important;
    display: block;
}

Hope it helps!

Dear @Bagwani,

We would like to inform you that there is limited space available for displaying categories on mobile devices. After careful consideration, we recommend maintaining the display of only two categories for optimal user experience.

Thank you for your understanding.

Best Regards,
8Theme’s Team

Hi @Festigift,

We’ve already mentioned about the optimization website task in this topic: https://www.8theme.com/topic/slow-loading-issue-in-my-website-kindly-help/#post-402784

Best Regards,
8Theme’s Team

Dear @Bagwani,

We hope this message finds you well. We kindly request that you make an adjustment to the Spotlight Categories element within the Slider Per View settings. Please switch to the mobile view and set the number of categories accordingly. For your reference, you can view the required changes here: https://prnt.sc/zrGT33PuSKfa

We hope this information is helpful to you. Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Hi @Salman,

1. Please add the following CSS codes:

.sales-booster-safe-checkout legend,
.sales-booster-safe-checkout .subtitle .highlight {
    color: #000;
}

For the size of slider on mobile, please take a look at this article: https://www.sliderrevolution.com/manual/desktop-laptop-tablet-and-phone-size-variants/

2. Please add this custom CSS also:

.single-product .et_column.element-TFML4.et_product-block > .price ins .amount {
    color: #ff8da7;
}

For the background color change. Do you want to change the white background color to another color?

Warm Regards,
The 8Theme Team

Dear Mr. Ankit Khandelwal,

We hope this message finds you well. Thank you for reaching out with your queries regarding video optimization and integration on your website. Please find the responses to your inquiries below:

1. Regarding the optimization of your 10 MB video file, while we aim to provide comprehensive support, video optimization falls outside the scope of our standard services. We recommend using online tools to compress the video without losing quality. Should you need recommendations on tools, please let us know.

2. As for embedding the video into your website, using the MP4 format is indeed a better option. It is widely supported and offers good compatibility across different browsers and devices.

Once you have optimized the video, please send it to us, and we will proceed with updating it on the front page of your website.

Thank you for your understanding and cooperation. Should you have any more questions or require further assistance, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

Hi @Zito9,

By default SEO Yoast plugin doesn’t prevent any CSS codes to load. – We advise disabling all third-party plugins that are not included with the XStore theme. You can view a list of the included plugins here: https://www.8theme.com/documentation/xstore/plugins/included-plugins/. After deactivating these plugins, please clear your browser’s cache and verify if the issue still persists. This is an important step as third-party plugins can often lead to conflicts.

If the problem continues, please keep all third-party plugins deactivated and grant us permission to debug your site. This includes deactivating any on-site customizations. This measure will enable us to conduct a thorough investigation and provide you with the necessary assistance.

Before proceeding with the troubleshooting or any updates, we strongly recommend taking a complete backup of your site to safeguard against any potential data loss.

Best Regards,
8Theme’s Team

Dear Ayoub,

We hope this message finds you well.

We have recently updated the permalink structure to “Plain” on our end, and I am pleased to inform you that the filter functionality has been restored successfully. You can view the changes here: https://prnt.sc/Mv1nACodPA5w.

Could you kindly reach out to your hosting provider regarding the Mode_Rewrite issue at your earliest convenience? Your assistance in resolving this matter would be greatly appreciated.

Thank you for your attention to this matter.

Best Regards,
8Theme’s Team