Luca Rossi

Hi @Derya,

1. It might be the cache, could you please clearing all the caches then test again? The text color is black already.

2. Please add this custom CSS code under XStore > Theme Options > Theme Custom CSS > Global CSS:

@media only screen and (max-width: 480px) {
    .back-top {
        right: 45px;
        bottom: 120px;
    }
}

Hope it helps!

Dear @DD,

We hope this message finds you well. We would like to inform you of a change that will be overridden with the forthcoming update release.

We encourage you to share your feature requests on our dedicated request board at https://www.8theme.com/taskboard/. Should your suggestion receive significant backing from other customers, our development team will consider it for potential inclusion in future updates.

Thank you for your attention and collaboration.

Best Regards,
The 8Theme Team

Hi @kamil109,

1. Please add this custom CSS codes under XStore > Theme Options > Theme Custom CSS > Global CSS:

.single-product small.woocommerce-price-suffix {
    font-weight: 400;
    color: #00796B;
}

2. Please add this code under functions.php file locates in your child theme:

add_filter('etheme_sticky_cart_title', 'n2t_etheme_sticky_cart_title', 10, 2);
function n2t_etheme_sticky_cart_title($product_title, $origin_title){
     return $origin_title;
}

Hope it helps!

Dear Reggie,

We hope this message finds you well. We’re writing to inform you about the functionality available under the Design Options tab, where you can adjust the padding and margin settings separately for desktop, tablet, and mobile views. For your reference, please see the screenshots linked below:

– https://prnt.sc/Nov1g6m-datW
– https://prnt.sc/pZUWcoffpbx8

Should you require any further assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Hi @Elhadj07,

There was no header.php and content-product.php on the child theme so that’s why I copied from parent theme and pasted into child theme. Or that’s not how it should be done?

Please give us a reason why you copied those files to child theme? Do you want to edit something?

Thank you!

Hi @Elhadj07,

Please don’t copy the template files which you didn’t modify to child theme. Please revert back.

The dashboard file is good now: https://prnt.sc/jbtWfiwJiml6

Can you check again?

Thank you!

Dear Kamil,

We hope this message finds you well.

1. We would like to inform you that when editing your single product template with Elementor, you have the option to easily modify the color of the price. Please refer to the following screenshot for guidance: https://prnt.sc/_t8eiE60bjXq

2. Regarding your recent inquiry, we find ourselves needing a bit more clarity to assist you effectively. Could you kindly elaborate on your query and provide any relevant screenshots or videos? This will help us understand and address your concerns more accurately.

Thank you for your cooperation.

Best Regards,
8Theme’s Team

Hi @Drishti,

1. Please add the following CSS codes under XStore > Theme Options > Theme Custom CSS > Global CSS:

.coupon input#coupon_code {
    border-radius: 12px 0 0 12px;
    font-family: "Roboto";
    font-size: 18px;
    max-width: 200px;
    border-right: 0;
}
.coupon input[type="submit"][name="apply_coupon"] {
    border-radius: 0 12px 12px 0 !important;
    min-width: 120px;
    font-family: "Roboto";
    font-size: 18px;
    position: static !important;
    height: 37px;
}

.coupon {
    justify-content: start;
}

To change the button text, please follow this article: https://aovup.com/woocommerce/change-apply-coupon-button-text/.

2. It requires many customization codes and fall out of scope our support standard we provide. Should you require further assistance with customizations, we invite you to submit a request through our customization panel at: https://www.8theme.com/account/#etheme_customization_panel.

Thank you for your attention to these matters.

Best Regards,
The 8Theme Team

Hi @Anas,

Please add the following code under functions.php file locates in your child theme:

add_action('woocommerce_review_order_before_order_total', 'n2t_woocommerce_review_order_before_order_total', 1);
function n2t_woocommerce_review_order_before_order_total(){
echo 'Your custom text';
}

You can replace the woocommerce_review_order_before_order_total hook with the other hooks there: https://www.businessbloomer.com/woocommerce-visual-hook-guide-checkout-page/.

Hope it helps!

Hi @Aure,

Please also add this custom CSS codes:

@media (max-width: 600px){
    tr.woocommerce-shipping-totals.shipping td {
        min-width: 250px;
    }
}

Let us know how it goes!

Hi @Sam,

It’s not a bug, it also won’t work if you use the default Add To Cart element of Elementor: https://prnt.sc/nLzyLfdf3dMc

If you don’t want to use our customization service, you are welcome to submit your feature request on our request board at https://www.8theme.com/taskboard/. Should your suggestion garner sufficient support from other customers, our development team will take it into consideration for inclusion in future updates.

Best regards,
The 8Theme Team.

Dear Sam,

Thank you for reaching out to us.

Unfortunately, the feature you are requesting is not available by default and would require specific customization codes to be implemented.

As an alternative, you may consider using the sticky cart element, which can be viewed here: [https://prnt.sc/woC2_0V1EH2A](https://prnt.sc/woC2_0V1EH2A).

Should you require personalized customization services, we kindly invite you to submit a request through our customization panel at the following link: https://www.8theme.com/account/#etheme_customization_panel. This will enable direct engagement with our technical team.

Please be advised that customization services incur additional charges. The exact cost will be determined after a detailed review of your request.

We appreciate your understanding!

Best regards,
The 8Theme Team.

Hi @Nestarcyon,

1. We advise disabling all third-party plugins that are not included with the XStore theme. You can view a list of the included plugins here: https://www.8theme.com/documentation/xstore/plugins/included-plugins/. After deactivating these plugins, please clear your browser’s cache and verify if the issue still persists. This is an important step as third-party plugins can often lead to conflicts.

2. If the problem continues, please keep all third-party plugins deactivated and grant us permission to debug your site. This includes deactivating any on-site customizations. This measure will enable us to conduct a thorough investigation and provide you with the necessary assistance.

3. After that, provide temporary wp-admin and FTP access. We will check what can be done to help you.

– To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

– For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team.

Dear @Elhadj07,

Please take a look at this message: https://www.8theme.com/topic/problem-after-update-8/#post-412981.

1. Go to the System Status: [Deleted]
2. Click on the Learn how to update button: https://prnt.sc/fZhDHkREYEnB
3. Then follow the instructions: https://prnt.sc/UIQSsA7UADgK

Best Regards,
8Theme’s Team

Hi @Lorenzo,

Sorry to hear that you’re having the issues on your website.

It seems you forgot to attach the screenshots. Could you please attach them again?

Or just upload the screenshots there: https://imgur.com/.

Best Regards,
8Theme’s Team