Luca Rossi

Dear Plethora,

We hope this message finds you well. It appears that you are experiencing issues related to third-party plugins. We kindly ask that you direct these concerns to the plugin’s author, as they are best equipped to assist you with such matters. You can reach them at [Tamara](https://tamara.co/).

Please note that issues related to third-party plugins fall outside the scope of the standard support services provided by 8Theme.

Thank you for your understanding.

Best regards,
The 8Theme Team

Hi @EV2024,

The cart side menu element locates inside this .template-container element.

So you have to change the z-index of .template-container instead:

.template-container {
z-index: 1000;
}

Result: https://prnt.sc/djpBPczeqBS5

Hope it helps!

Dear @ValiPirvu,

Can you kindly provide us with the following details to allow us to assist you more effectively?

– WordPress Login URL
– WordPress Admin Account
– WordPress Admin Password

This information will enable us to examine the setup more closely and provide a targeted solution.

Best Regards,
The 8Theme Team

Hi @Awais Bhatti,

Please create a PHP file named as breadcrumb.php under this directory x-child/templates/ with the following codes:

<?php  if ( ! defined('ABSPATH')) exit('No direct script access allowed');
/**
 * The template for displaying theme breadcrumbs
 *
 * Override this template by copying it to yourtheme/templates/breadcrumbs.php
 * @author 	   8theme
 * @link       http://xstore.8theme.com
 * @license    Themeforest Split Licence
 * @since   6.4.5
 * @xstore-version 9.4.0
 */

global $post;

if( function_exists( 'is_bbpress' ) && is_bbpress() ) {
	bbp_breadcrumb();
	return;
}

$args = array(
	'delimiter'   => '<span class="delimeter"><i class="et-icon et-'.(get_query_var('et_is-rtl', false) ? 'left' : 'right' ).'-arrow"></i></span>',
	'home'        => esc_html__( 'Home', 'xstore' ),
	'showCurrent' => 0,
	'before'      => '<span class="current">',
	'after'       => '</span>',
	'title_tag' => get_theme_mod('breadcrumb_title_tag', 'h1'),
	'category_title_tag' =>  get_theme_mod('breadcrumb_category_title_tag', 'h1'),
);

if ( !$args['title_tag'] ){
	$args['title_tag'] = 'h1';
}

if ( !$args['category_title_tag'] ){
	$args['category_title_tag'] = 'h1';
}

$post_page    = get_option( 'page_for_posts' );
$title_at_end = ( ! empty( $post_page ) ) ? '<a href="' . get_permalink( $post_page ) . '">' . esc_html__( 'Articles', 'xstore' ) . '</a>' : '';
$homeLink     = home_url();
$xstore_title = '';
$html         = '';

if( is_home() ) {
	if( empty( $post_page ) && ! get_query_var('et_is-single', false) && ! is_page() ) $xstore_title = esc_html__( 'Articles', 'xstore' );
	$xstore_title = get_the_title( $post_page );
}

if ( is_front_page() ) {
	$xstore_title = "";
//	    do_action( 'etheme_before_breadcrumbs' );
//	    echo '<h1 class="title"><span>'.$args['home'].'</span></h1>';
//	    do_action( 'etheme_after_breadcrumbs' );
} else if ( class_exists( 'bbPress' ) && is_bbpress() ) {
	$xstore_title    = esc_html__( 'Forums', 'xstore' );
	$bbp_args = array(
		'before' => '<div class="breadcrumbs" id="breadcrumb">',
		'after'  => '</div>'
	);
	bbp_breadcrumb($bbp_args);
} else {
	$html .= '<div class="breadcrumbs">';
	$html .= '<div id="breadcrumb">';
	$html .= '<a href="' . $homeLink . '">' . $args['home'] . '</a> ' . $args['delimiter'] . ' ';

	if ( is_category() ) {
		$args['title_tag'] = $args['category_title_tag'];
		$xstore_title = esc_html__( 'Category: ', 'xstore' ) . single_cat_title( '', false );
		$title_at_end = '';
		$thisCat      = get_category( get_query_var( 'cat' ), false );
		$cat_id       = get_cat_ID( single_cat_title( '', false ) );

		if ( $thisCat->parent != 0 ){
			$html .= get_category_parents( $thisCat->parent, true, ' ' . $args['delimiter'] . ' ' );
		}

		$html .= '<a href="https://jarahi.pk/articles/">Articles</a><span class="delimeter"><i class="et-icon et-right-arrow"></i></span>'. sprintf(
				'<a class="current" href="%s">%s%s "%s"%s</a>',
				get_category_link( $cat_id ),
				$args['before'],
				esc_html__( 'Archive by category', 'xstore' ),
				single_cat_title( '', false ),
				$args['after']
			);
	} elseif ( is_search() ) {
		$xstore_title = esc_html__( 'Search Results for: ', 'xstore' ) . get_search_query();
	} elseif ( is_day() ) {
		$xstore_title = esc_html__( 'Daily Archives: ', 'xstore' ) . get_the_date();
		$title_at_end = '';

		$html .= sprintf(
			'<a href="%s">%s</a> %s',
			get_year_link( get_the_time( 'Y' ) ),
			get_the_time( 'Y' ),
			$args['delimiter']
		);
		$html .= sprintf(
			'<a href="%s">%s</a> %s',
			get_month_link( get_the_time( 'Y' ), get_the_time( 'm' ) ),
			get_the_time( 'F' ),
			$args['delimiter']
		);
		$html .= sprintf(
			'<a class="current" href="%s">%s%s%s</a>',
			get_day_link( get_the_time( 'Y' ), get_the_time( 'm' ), get_the_time( 'j' ) ),
			$args['before'],
			get_the_time( 'd' ),
			$args['after']
		);
	} elseif ( is_month() ) {
		$xstore_title = esc_html__( 'Monthly Archives: ', 'xstore') . get_the_date( _x( 'F Y', 'monthly archives date format', 'xstore' ) );
		$title_at_end = '';

		$html .= sprintf(
			'<a href="%s">%s</a> %s',
			get_year_link( get_the_time( 'Y' ) ),
			get_the_time( 'Y' ),
			$args['delimiter']
		);
		$html .= sprintf(
			'<a class="current" href="%s">%s%s%s</a>',
			get_month_link( get_the_time( 'Y' ), get_the_time( 'm' ) ),
			$args['before'],
			get_the_time( 'F' ),
			$args['after']
		);
	} elseif ( is_year() ) {
		$xstore_title = esc_html__( 'Yearly Archives: ', 'xstore' ) . get_the_date( _x( 'Y', 'yearly archives date format', 'xstore' ) );
		$title_at_end = '';

		$html .= sprintf(
			'<a class="current" href="%s">%s%s%s</a>',
			get_year_link( get_the_time( 'Y' ) ),
			$args['before'],
			get_the_time( 'Y' ),
			$args['after']
		);
	} elseif ( get_query_var('et_is-single', false) && ! is_attachment() ) {
		$xstore_title = get_the_title();
		if ( get_post_type() == 'etheme_portfolio' ) {
			$portfolioId   = get_theme_mod( 'portfolio_page', '' );
			$portfolioLink = get_permalink( $portfolioId );
			$post_type     = get_post_type_object( get_post_type() );
			$page          = get_page( $portfolioId );
			$slug          = $post_type->rewrite;
			$title_at_end  = $page->post_title;

			$html .= '<a href="' . $portfolioLink . '">' . $title_at_end . '</a>';
			$title_at_end = '<a href="' . $portfolioLink . '">' . $title_at_end . '</a>';

			$cat = wp_get_post_terms(get_the_ID(), 'portfolio_category');

			if( isset( $cat[0] ) ) {
				$cat  = $cat[0];

				$html .= ' ' . $args['delimiter'] . ' ' . '<a href="' . get_term_link($cat, 'portfolio_category') . '">' . esc_html($cat->name) . '</a>';
			}

			if ( $args['showCurrent'] == 1 ){
				$html .= ' ' . $args['delimiter'] . ' ' . $args['before'] . get_the_title() . $args['after'];
			}
		} elseif ( get_post_type() != 'post' ) {
			$post_type    = get_post_type_object( get_post_type() );
			$slug         = $post_type->rewrite;
			$title_at_end = $post_type->labels->singular_name;
//                $title_at_end = '<a href="' . $homeLink . '/' . $slug['slug'] . '/">' . $title_at_end . '</a>';
			$href = $homeLink;
			// fix for elementor_library post type
			if ( is_array($slug) ) {
				$href = $homeLink . '/' . $slug['slug'];
			}
			$title_at_end = '<a href="' . $href . '/">' . $title_at_end . '</a>';

			$html .= '<a href="' . $href . '/">' . $title_at_end . '</a>';
			if ( $args['showCurrent'] == 1 ){
				$html .= ' ' . $args['delimiter'] . ' ' . $args['before'] . get_the_title() . $args['after'];
			}
		} else {
			$cat = get_the_category();
			if( isset( $cat[0] ) ) {
				$cat  = $cat[0];
				$cats = get_category_parents($cat, TRUE, ' ' . $args['delimiter'] . ' ');

				if ( $args['showCurrent'] == 0 ) {
					$cats = preg_replace("#^(.+)\s" . $args['delimiter'] . "\s$#", "$1", $cats);
				}

				if ($title_at_end){
					$html .= ' ' . $title_at_end . ' ' . $args['delimiter'] . ' ';
				}

				$html .= $cats;
			}
			if ( $args['showCurrent'] == 1 ) {
				$html .= $args['before'] . get_the_title() . $args['after'];
			}
		}
	} elseif ( is_tax('portfolio_category') ) {
		$xstore_title  = single_term_title( '', false );
		$portfolioId   = get_theme_mod( 'portfolio_page', '' );
		$post          = get_page( $portfolioId );
		$portfolioLink = get_permalink($portfolioId);
		$title_at_end  = $post->post_title;

		$html .= '<a href="' . $portfolioLink . '">' . $title_at_end . '</a>' . $args['delimiter'];
		$title_at_end = '<a href="' . $portfolioLink . '">' . $title_at_end . '</a>' . $args['delimiter'];
	} elseif ( ! is_single() && ! is_page() && get_post_type() != 'post' && ! is_404() ) {
		$post_type    = get_post_type_object( get_post_type() );
//            $title_at_end = $post_type->labels->singular_name;
		// code below was left after one client asked about php notices in debug log with unfound link/page but only error
		if ( is_object($post_type) && property_exists($post_type, 'labels') ) {
			if ( property_exists($post_type->labels, 'singular_name') ) {
				$title_at_end = $post_type->labels->singular_name;
				$html .= $args['before'] . $title_at_end . $args['after'];
			}
		}

	} elseif ( is_attachment() ) {
		$parent        = get_post( $post->post_parent );
		$xstore_title  = get_the_title();

		if ( $args['showCurrent'] == 1 ) {
			$title_at_end = get_the_title();
			$html .= ' '  . $args['before'] . $title_at_end . $args['after'];
		}
	} elseif ( is_page() && ! $post->post_parent ) {
		$xstore_title = get_the_title();

		if ( $args['showCurrent'] == 1 ) {
			$title_at_end = get_the_title();
			$html .= $args['before'] . $title_at_end . $args['after'];
		}
	} elseif ( is_page() && $post->post_parent ) {
		$xstore_title= get_the_title();
		$parent_id   = $post->post_parent;
		$breadcrumbs = array();

		while ( $parent_id ) {
			$page          = get_page( $parent_id );
			$breadcrumbs[] = '<a href="' . get_permalink( $page->ID ) . '">' . get_the_title( $page->ID ) . '</a>' . $args['delimiter'];
			$parent_id     = $page->post_parent;
		}
		$breadcrumbs = array_reverse( $breadcrumbs) ;

		for ( $i = 0; $i < count( $breadcrumbs ); $i++ ) {
			$html .= $breadcrumbs[$i];
			if ( $i != count( $breadcrumbs ) -1 ) $html .= ' ' . $args['delimiter'] . ' ';
		}
		if  ($args['showCurrent'] == 1 ) $html .= ' ' . $args['delimiter'] . ' ' . $args['before'] . get_the_title() . $args['after'];
	} elseif ( is_tag() ) {
		$xstore_title = esc_html__( 'Tag: ', 'xstore' ) . single_tag_title( '', false );
		$title_at_end = single_tag_title( '', false );

		$html .= $args['before'] . esc_html__('Posts tagged', 'xstore') . ' "' . $title_at_end . '"' . $args['after'];
	} elseif ( is_author() ) {
		global $author;

		$xstore_title = esc_html__( 'All posts by ', 'xstore' ) . get_the_author();
		$userdata     = get_userdata($author);
		$title_at_end = $userdata->display_name;

		$html .= $args['before'] . esc_html__('Articles posted by ', 'xstore') . $args['after'] . get_the_author_posts_link();
	} elseif ( is_404() ) {
		$xstore_title = esc_html__( 'Page not found', 'xstore' );
		$html .= $args['before'] . esc_html__('Error 404', 'xstore') . $args['after'];
	} elseif ( is_tax( 'post_format', 'post-format-aside' ) ) {
		$xstore_title = esc_html__( 'Asides', 'xstore' );
	} elseif ( is_tax( 'post_format', 'post-format-video' ) ) {
		$xstore_title = esc_html__( 'Videos', 'xstore' );
	} elseif ( is_tax( 'post_format', 'post-format-audio' ) ) {
		$xstore_title = esc_html__( 'Audio', 'xstore' );
	} elseif ( is_tax( 'post_format', 'post-format-quote' ) ) {
		$xstore_title = esc_html__( 'Quotes', 'xstore' );
	} elseif ( is_tax( 'post_format', 'post-format-gallery' ) ) {
		$xstore_title = esc_html__( 'Galleries', 'xstore' );
	} elseif( is_archive() ) {
		$xstore_title = esc_html__( 'Archives', 'xstore' );
	}

	if ( get_query_var( 'paged' ) ) {
		$xstore_title = esc_html__( 'Page', 'xstore' ) . ' ' . get_query_var( 'paged' );
		$html .= ( ! empty( $title_at_end ) ) ? $title_at_end . ' ' . $args['delimiter'] : '';
	}

	$html .= '</div>';
	if( get_theme_mod('return_to_previous', 1) ) $html .= etheme_back_to_page();
	$html .= '</div>';

	$xstore_title = apply_filters('etheme_breadcrumbs_page_title', $xstore_title );
	$html .= ' <' . $args['title_tag'] . ' class="title"><span>' . $xstore_title . '</span></'.$args['title_tag'].'>';

	do_action( 'etheme_before_breadcrumbs' );
	echo $html; // All data escaped
	do_action( 'etheme_after_breadcrumbs' );

}

Another thing that is out of order is that the brand base is not showing up in the breadcrumbs. https://jarahi.pk/brands/apple/

Can you please explain what you mean, we’re still not clear on this point?

Best Regards,
The 8Theme Team

Hi @Plethora,

We hope this message finds you well.

Upon checking your checkout page, we could see that there many JS errors: https://prnt.sc/-yHGkBRZyTkc.

1. We understand that you are experiencing issues related to certain functionalities within WooCommerce TMara. It is important to note that such functionalities are generally supported by WooCommerce TMara. Therefore, we recommend conducting a test using the default Storefront theme to evaluate how it performs in this environment.

2. If the issue still persists with Storefront theme, we advise disabling all third-party plugins that are not included with the XStore theme. You can view a list of the included plugins here: https://www.8theme.com/documentation/xstore/plugins/included-plugins/. After deactivating these plugins, please clear your browser’s cache and verify if the issue still persists. This is an important step as third-party plugins can often lead to conflicts.

If the problem continues, please keep all third-party plugins deactivated and grant us permission to debug your site. This includes deactivating any on-site customizations. This measure will enable us to conduct a thorough investigation and provide you with the necessary assistance.

FYI: Before proceeding with the troubleshooting or any updates, we strongly recommend taking a complete backup of your site to safeguard against any potential data loss.

Best Regards,
8Theme’s Team.

If you need anything else please let us know.

Dear Plethora,

We hope this message finds you well. We are writing to request more detailed information about the issues you are currently experiencing with your website. To assist us in understanding the problem more accurately, could you please provide us with videos or screenshots illustrating the issues?

Thank you for your cooperation.

Best regards,
The 8Theme Team

Dear @ValiPirvu,

We hope this message finds you well. We understand that you are currently customizing the Checkout page using Elementor. To manage all the checkout fields/sections, please refer to the panel on the left-hand side as illustrated in the screenshot provided here: https://prnt.sc/dTRvy5OSkwgN.

Should you encounter any difficulties or if the issue persists, kindly provide us with the following details to allow us to assist you more effectively:

– WordPress Login URL
– WordPress Admin Account
– WordPress Admin Password

This information will enable us to examine the setup more closely and provide a targeted solution.

Thank you for your cooperation.

Best Regards,
The 8Theme Team

Dear @Nicolo,

Our development team has applied the hotfix of sale count product issue on your website.

Could you please double check again?

Thank you!

Hi @Aure,

Please try adding this custom CSS under XStore > Theme Options > Theme Custom CSS > Global CSS:

.woocommerce-cart [for="woo_lithuaniapost_lpexpress_terminal_id"],
.woocommerce-cart .terminal-container{
    display: none;
}

Hope it helps!

Hi @Nicolo,

I see, will it stay like this?

Or are you working on it to filter separated?

We suggest you to add more comments to the feature request link so Jack can take a look on this.

And regarding the number issue, how is it going, what is the status?

Our development team is still working on it. Stay tuned.

Best regards,
The 8Theme Team

Dear @NJS Teknologi

We hope this message finds you well.

We are pleased to inform you that the issue you were experiencing with the header container settings on your website should now be resolved. It appears there was an inadvertent modification involving the rotation transform in the Transform settings, which can be reviewed here: [https://prnt.sc/2biGEfrniMTp](https://prnt.sc/2biGEfrniMTp).

Our team has successfully removed the erroneous rotate transform, and we believe this action has rectified the problem. At your earliest convenience, could you please verify the current functionality and confirm that everything is operating as expected?

We appreciate your cooperation and patience in this matter. Should you require further assistance or have any additional questions, please do not hesitate to contact us.

Thank you for your attention.

Best Regards,
The 8Theme Team.

Hi @Nicolo,

We meant the category items will combine when you click on each category.

This is the logic of Spotlight Categories Element is working for now.

We don’t have any custom codes to make it work as separated yet.

Best regards,
The 8Theme Team

Hi @Alzain,

Could you please check again: https://prnt.sc/WhjyBW6EJx2H?

Thank you!

Hi @Alzain,

This is how it looks on our end:

– Home: https://prnt.sc/2x8XRGbzM0rZ
– Shop: https://prnt.sc/nV3uwanTaY-X

Could you please clear the caches and check again?

Thank you!