Forum Replies Created

Viewing 30 posts - 31 through 60 (of 129 total)
  • Avatar: Jennifer
    Jennifer
    Participant
    May 14, 2025 at 17:33

    Thanks for the support! My topic “SALE badge not showing on shop page / archive page” has been successfully resolved.

    Avatar: Jennifer
    Jennifer
    Participant
    May 14, 2025 at 17:33

    Thanks for the support! My topic “The Shop is not showing the Stock of each product” has been successfully resolved.

    Avatar: Jennifer
    Jennifer
    Participant
    May 14, 2025 at 17:31

    Thanks for the support! My topic “grey borders are appearing on my site from time to time” has been successfully resolved.

    Avatar: Jennifer
    Jennifer
    Participant
    May 14, 2025 at 17:31

    Thanks for the support! My topic “Critical error on site when trying to access dashboard” has been successfully resolved.

    Avatar: Jennifer
    Jennifer
    Participant
    May 14, 2025 at 17:30

    Thanks for the support! My topic “Variation swatches. When selected, cant know wich one” has been successfully resolved.

    Avatar: Jennifer
    Jennifer
    Participant
    May 14, 2025 at 17:27

    Thanks for the support! My topic “Cant change the text lost pasword on popup login” has been successfully resolved.

    Avatar: Jennifer
    Jennifer
    Participant
    May 14, 2025 at 17:26

    Thanks for the support! My topic “Cant add some variable products that are in stock” has been successfully resolved.

    Avatar: Jennifer
    Jennifer
    Participant
    May 14, 2025 at 17:09

    Great, thank you! We checked and everything seems to be working correctly.

    We also wanted to make the selected variation more noticeable, so we are using this CSS:
    li.type-label.subtype-square.selected {
    border: 2px solid #000;
    box-sizing: border-box;
    }

    What we also want to achieve is to make the out-of-stock variation readable. When it gets crossed out, we can’t read which attribute is out of stock because the text color changes to white.
    Do you know how we can change the opacity so that, when disabled, we can still read the attribute?

    And lastly, should we do something before updating the theme next time?

    Thank you!
    Best regards

    Avatar: Jennifer
    Jennifer
    Participant
    May 13, 2025 at 16:07

    Hi there,

    Were you able to reproduce the issue?
    The thing is that, when a variation is out of stock in some productos, the variations do not appear crossed.
    For example, this product: https://happyness.com.ar/product/pantalon-sastrero-new-york/

    It is out of stock on Beige size 1, but it doesnt appear crossed (and you cant tell which variation is selected). Other products do, but some others, dont.

    Please, let me know if you were able to reproduce it.
    Best regards,

    Files is visible for topic creator and
    support staff only.
    Avatar: Jennifer
    Jennifer
    Participant
    May 12, 2025 at 11:22

    Hello,
    Hope you are doing well too.

    We are not using ant caching plugin. We have deactivated LiteSpeed Cache when the issue started.
    Here is video of the issue. When Out of Stock there isnt any crossed variation. It just wont let you add to cart and the message appears after you clic the add to cart button on a out of stock variation.

    Hope this video helps reproduce the issue.

    Thank you,
    Best regards,

    Files is visible for topic creator and
    support staff only.
    Avatar: Jennifer
    Jennifer
    Participant
    May 9, 2025 at 21:48

    Hello,

    Thank you, now more products are showing crossed but not all.
    Here are some links to products:
    https://happyness.com.ar/product/pantalon-sastrero-sport/
    https://happyness.com.ar/product/pantalon-sastrero-new-york/

    Regards,

    Avatar: Jennifer
    Jennifer
    Participant
    May 8, 2025 at 17:14

    Thanks for the support! My topic “Change position of filter toggle to the right” has been successfully resolved.

    Avatar: Jennifer
    Jennifer
    Participant
    May 8, 2025 at 17:14

    Hello,

    Greate! Thanks a lot!

    regards,

    Avatar: Jennifer
    Jennifer
    Participant
    May 7, 2025 at 15:29

    Hi there,

    Yes of course.
    Sending admin access.

    We added an addition CSS to move it higher.

    Please contact administrator
    for this information.
    Avatar: Jennifer
    Jennifer
    Participant
    May 6, 2025 at 23:59

    Thanks for the support! My topic “mobile menu (hamburguer menu) is closing when trying to expand sub items” has been successfully resolved.

    Avatar: Jennifer
    Jennifer
    Participant
    May 6, 2025 at 23:58

    Thanks for the support! My topic “Do you guys have a tutorial on product filter?” has been successfully resolved.

    Avatar: Jennifer
    Jennifer
    Participant
    May 6, 2025 at 23:58

    Thanks for the support! My topic “Slider revolution slider showing not showing properly” has been successfully resolved.

    Avatar: Jennifer
    Jennifer
    Participant
    May 6, 2025 at 23:58

    Thanks for the support! My topic “Use a video or gif as a feature image on shop page” has been successfully resolved.

    Avatar: Jennifer
    Jennifer
    Participant
    May 6, 2025 at 23:57

    Thanks for the support! My topic “Cart notification wont show specific products without stock” has been successfully resolved.

    Avatar: Jennifer
    Jennifer
    Participant
    May 6, 2025 at 23:57

    Thanks for the support! My topic “Cart page footer header and free shipping” has been successfully resolved.

    Avatar: Jennifer
    Jennifer
    Participant
    May 6, 2025 at 23:57

    Thanks for the support! My topic “Remove Totals on Cart page due to not working properly” has been successfully resolved.

    Avatar: Jennifer
    Jennifer
    Participant
    April 28, 2025 at 13:26

    Hello Lucca,

    Thank you for your reply.
    The problem is not on the category page.
    Its on the shop page.
    When you enter here: https://dimple.com.ar/shop/
    the sales badge and the sales prices are not showing as it is shown on the category page.

    The issue seems to be on the shop page

    Avatar: Jennifer
    Jennifer
    Participant
    April 27, 2025 at 03:26

    Hi there,

    Sending access

    Please contact administrator
    for this information.
    Avatar: Jennifer
    Jennifer
    Participant
    April 25, 2025 at 16:00

    Hello,

    So, We hve migrated the site to the domain: dimple.com.ar

    Currently, the issue is on the Archive page.
    Weather we use the theme archive or the theme builder by Elementor, the sales price is not showing on archive nor the sales badge on the Shop/archive page.
    We had to use a plugin (Acowebs Product Labels For Woocommerce) to make the sales price appear and we use CSS to hide the sales price from the single product page so we dont have 2 badges, because we deactivated the sales badge but still was showing on the single product page.

    The access are the same as the previous one

    Can you please check what is the issue?
    We cant make the sales price and the sales badge appear

    Regards,

    Avatar: Jennifer
    Jennifer
    Participant
    April 3, 2025 at 12:43

    Hello,

    We are now planning on using the Builder, but we are not being able to change the SALE badge. In stead of OFERTA we want it to say SALE.
    But we cant chang it.
    And when we install Loco translate, the sales bagde stop working and changed all our variable products into simple products.

    We feel there are too many problems with the site we cannot understand what is going on.

    Avatar: Jennifer
    Jennifer
    Participant
    April 2, 2025 at 17:22

    Hello,

    So, we had to resolve it by using the elementor builder because the client wasnt willing to wait for longer.
    When we deactivate the buider, the shop page is still working very strange.

    Avatar: Jennifer
    Jennifer
    Participant
    April 1, 2025 at 13:34

    Thank you!

    Avatar: Jennifer
    Jennifer
    Participant
    April 1, 2025 at 12:55

    Hello,

    When I open it from my computer and see it on mobile mode, i can see the same as you. But when I open it from my phone, it appears as I showed you.

    Avatar: Jennifer
    Jennifer
    Participant
    April 1, 2025 at 12:07

    Hello,
    Hope you are doing fine.

    Do you have any updates on this matter?
    The shop page is working strange.
    I make changes to the editor, but when I visit the site from my phone, i see something else.

    Files is visible for topic creator and
    support staff only.
    Avatar: Jennifer
    Jennifer
    Participant
    March 28, 2025 at 18:10

    Great!
    Thank you!

    Just for future reference, how do you achieve that?

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Viewing 30 posts - 31 through 60 (of 129 total)
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