Jack Richardson

Hello @Andrei Andrei,

1. Please locate the Spotlight Categories widget you would like to modify. If you wish to display the full category titles, you can adjust the following settings: https://prnt.sc/2QylkPpjkGP7.
To change the font size for responsive layouts, please refer to: https://prnt.sc/5ZmtG9Ijx6CB.
There is no option to reorder categories when they are manually set by IDs. However, if you choose to display all categories, you can use the “Order by” option: https://prnt.sc/lVbNBy-NqDn9.

2. We recommend creating XStore brands and assigning them to your products. To display the XStore brand on the single product page, you can use a combination of widgets, such as an image widget with the dynamic tag for the brand image: https://prnt.sc/q4x6I1deKkLS. The image set in XStore Brand (https://prnt.sc/A-dzz-XXzSP3) will then appear on the frontend: https://prnt.sc/WcA0nrcmMuAS. You can also set the brand URL using dynamic tags: https://prnt.sc/p3z3mMjRPRr8. Alternatively, you may use an Icon Box widget with the following configuration: https://prnt.sc/7lcFJaO2xD5u.

More information about dynamic tags you can find on Elementor documentation: https://developers.elementor.com/docs/dynamic-tags/

3. Such an implementation is not possible.

4. Thank you for your feedback.

5. There are settings that allow you to display arrows, arrows with navigation, or none of these options: https://prnt.sc/BqXQHgH2JOaW. We kindly ask you to review the widget settings to better understand the available features and functionality. Our Elementor widgets have been developed from scratch using the best UI/UX practices to ensure our customers can easily find and use all available options.

6. Please activate the “Disable Pjax pagination” option (https://prnt.sc/C9St-tMiUjZy) under Theme Options -> Speed Optimization and check again. If the issue persists, please provide us with the correct wp-admin access in the private content area.

7. To remove, add, or modify content on your Archive Products page, open the editor (XStore Builders -> Archive Products Builder) and edit the template. You can remove the desired widget by right-clicking and selecting “Delete”: https://prnt.sc/_Y8jkrNHobbk (example).
To change the type of navigation on Shop page: https://prnt.sc/BQDL6pgtfB9X
To configure the number of products displayed on your shop page, go to Theme Options -> WooCommerce -> Shop -> Layout -> Items per page: https://gyazo.com/8ecfea1b70cce29f78b3fcde6b5f55de.
Tip: Use the search function in our options panel to quickly locate the desired setting: https://prnt.sc/42jRsqEmh0-u.

Best regards,
Jack Richardson
The 8Theme’s Team

Hello @Zeal Evince,

Please check it now. We have applied the latest patches: https://prnt.sc/mNYL50KuKeGQ. It is now functioning correctly without the additional parameter: https://zealevince.in/shop/?filter_cat=football-merchandise/.

You can find more information here: https://www.8theme.com/documentation/xstore/theme-installation/how-to-use-xstore-patcher/

Best regards,
Jack Richardson
The 8Theme Team

Hello @Adi,

Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Kind regards, Jack Richardson
The 8theme’s team

Hello @Deborah,

Please check it now. The alignment of the elements in the sticky cart was incorrect because additional hidden elements were added in that area, occupying space without being visible.

Best regards,
Jack Richardson
8Theme Team

Hello @Catholicans,

Please add the following custom CSS to your Theme Options -> Theme Custom CSS:

.et_b_header-search .fancy-select + .fancy-select {  
    display: none;  
}

Alternatively, you may provide us with temporary wp-admin access so that we can review and implement a global solution.

Best regards,
Jack Richardson
8Theme Team

Hello @Saira,

Thank you for your message. We are glad to know that the issue has been resolved. We appreciate your kind words and are always happy to assist you.

Best Regards,
8Theme’s Team

Hello @Digital-Boutique,

Based on the details you have provided, we recommend that you consult with your developers regarding the implementation steps we previously suggested. Since you have been collaborating for three months, you may be able to find a suitable solution based on those recommendations.

Additionally, please review the code of your importer to determine whether there are any available hooks or filters that would allow you to inject custom code during the import process. Your developers can then implement a custom PHP snippet following the steps we outlined earlier.

As you are using the PRO version of your importer plugin, you may also consider submitting a request on their support forum to explore any additional solutions they can offer.

We look forward to your feedback.

Best regards,
Jack Richardson
8Theme Team

Hello @Saira,

Thank you for reaching out to us.

Please apply patches – https://www.8theme.com/documentation/xstore/theme-installation/how-to-use-xstore-patcher/, and check the categories selection that should work correctly then.

If you still need our assistance, please, attach in private content the temporary wp-admin access to your web-site.

Warm Regards,
Jack Richardson
The 8Theme Team

Hello,

Have you updated your code for the other strings that need to be translated? Please refer to the following example:

function n2t_text_strings( $translated_text, $text, $domain ) {
    switch ( $translated_text ) {
        case 'Magazin' :
            $translated_text = 'Your custom text';
            break;
        case 'Prima pagină' :
            $translated_text = 'Your custom text for the home page text';
            break;
    }
    return $translated_text;
}
add_filter( 'gettext', 'n2t_text_strings', 20, 3 );

If you still require our assistance, please provide temporary wp-admin access in the private content area.

Best regards,
8Theme Team

Hello,

The issue occurred because the WooCommerce pages were not configured properly: https://prnt.sc/jK4_9uFUe808. We have now set up the pages, and you can check if the issue has been resolved.

Best regards,
8Theme Team

Hello,

8/ If you would like to customize your Cart page, you can activate the XStore Cart Page Builder and add, remove, or modify the content of this page. You can find detailed documentation for the builder here: https://www.8theme.com/documentation/xstore/xstore-builders/xstore-cart-page-builder-with-elementor/.

9/ If you would like to customize your Checkout page, you can activate the XStore Checkout Page Builder and add, remove, or modify the content of this page. The documentation for this builder is available here: https://www.8theme.com/documentation/xstore/xstore-builders/xstore-checkout-page-builder-with-elementor/. Please note that displaying specific payment methods or conditions is not managed through the theme. For such functionality, you will need to install additional plugins.

10/ To translate your website into another language, please refer to our documentation on this topic: https://www.8theme.com/documentation/xstore/theme-translation/.

11/ Please note that modifying the color palette of your website is not a one-click process. To adjust the color scheme, you will need to modify various parts of your site. First, set the main color in Theme Options -> Styling -> Active Color Option (https://prnt.sc/pYkn9S9X5hOE). You can also edit your header content to change background colors, labels, buttons, and other elements (https://prnt.sc/vib9fRzadYhG, https://prnt.sc/op6sfSI02Wd1). On each page, you can locate the sections where you wish to change colors and adjust them as desired. Examples: https://prnt.sc/nah3CwBjZLHk (Product buttons on the shop page), https://prnt.sc/9CoLk-3dH_YH (Single product add-to-cart button), https://prnt.sc/DvhuWv7IBAHh (Single product tabs colors), https://prnt.sc/I8mJ8XSOkeRA (Footer colors).

12/ We have checked and confirmed that the filters are functioning correctly. Please provide us with a video for a better understanding of the issue. Additionally, if you would like to include a button to clear filters, we have added the following widget for you: https://prnt.sc/9NkzA5Mpd9ze. The resulting frontend view can be seen here: https://gyazo.com/a70e20835731db3c4fa245c6afb0466d.

13/ Please check the following: https://prnt.sc/qGU1j2kJqZqW

14/ You can modify the content of your single product page by navigating to XStore Builders -> Single Product Page -> Go to Builder -> Elementor, where you can add, remove, or use any available widgets. For more information, please refer to our documentation: https://www.8theme.com/documentation/xstore/xstore-builders/xstore-single-product-builder-with-elementor/.
For guidance on using and creating XStore brands, please see this article: https://www.8theme.com/documentation/xstore/woocommerce/differences-between-brands-from-the-woocommerce-plugin-and-from-xstore-theme-which-to-choose-and-how-to-disable-unnecessary-ones/.
To edit product content, go to Dashboard -> Products -> Edit the desired product (https://prnt.sc/q2YcaBg2b7sx). For additional details, please consult the official WooCommerce documentation: https://woocommerce.com/document/managing-products/product-editor-settings/.

15/ You can use our built-in functionality to display trending searches in the Header Builder search section (https://prnt.sc/NqX7iE02dQaK). This allows you to add multiple tags and limit the display to a random selection of 5–7 items for quick search suggestions.

Please note that items 8, 9, 10, 11, 14, and 15 of your requested customizations were not previously discussed. We already provided recommendations for implementing these ideas; however, as they require additional development time and effort, we will calculate the cost of each implementation separately. Thank you for your understanding.

Best regards,
Jack Richardson
The 8Theme Team

Hello @Sherine,

We have noticed that you are currently in edit mode for most of the Mega Menus, which prevents us from making the necessary modifications. However, you can simply copy the original widget from the correctly configured section to your new one to ensure that no configuration settings are lost.

In the previous Product Categories list, we set the Image Position to “Without” (see: https://prnt.sc/AudexnGtjS4P). We also recommend selecting “1 column” for the Columns setting (see: https://prnt.sc/Sl8ZHS_NW5g3).

Please check the result here: https://prnt.sc/OYjziE3TikTx. After refreshing the page, we noticed that the editor had been closed on your side, so we implemented our changes in a new section.

Best regards,
Jack Richardson
8Theme Team

Hello @Quintus,

Please, disable the widgets in the Elements widget panel on your website that will not be in use (please refer to the documentation: https://elementor.com/help/element-manager/). The panel editor should then load correctly without any issues. At this time we disabled few of those to make less sources used to load the Elementor widgets panel, but we kindly recommend you to increase the Memory limit to at least 512mb (https://prnt.sc/4OJzqNfBg0wo) as was suggested in Elementor documentation.

If you need to use any specific widget that is currently inactive, you can manually activate it in the Elements Manager and save the changes: https://prnt.sc/c0YoezVW5V8K.

Best regards,
Jack Richardson
The 8Theme’s Team

Hello @PDL130l,

Thank you for reaching out to us.

Please apply patches – https://www.8theme.com/documentation/xstore/theme-installation/how-to-use-xstore-patcher/.
If you still need our assistance, please, attach in private content the temporary wp-admin access to your web-site.

Warm Regards,
Jack Richardson
The 8Theme Team

Hello @Andrei Andrei,

3/ This request was not discussed during the previous customization conversation, so it will be considered in the next customization phase. Additionally, please clarify your desired outcome, as it currently appears that the objective is not clearly defined and you would like us to determine the approach. You may also try implementing it yourself by hiding the current sections on mobile or tablet and using widgets such as Carousel Anything or the XStore Slider with your own content, or a simple container configured for slides: https://prnt.sc/J3sOFGyfAAcR. Such a section or container can be hidden on desktop and displayed only on other devices, allowing you to have one version of the content for desktop and a different one for smaller devices.

4/ To modify the spacing between sections, please refer to: https://prnt.sc/MD18C2RFhOzv. We have already improved the spacing. Regarding the section you mentioned as broken was caused by a hidden section inside this banner: https://prnt.sc/sZ4wB_CEofjl. If you wish to completely hide the column, please adjust the visibility settings for that column: https://prnt.sc/WBY9Dw0ynhsm. We have now set the column to be hidden on tablet and mobile devices, so the banner will not appear on those devices.

6/ This request was also not previously discussed, but as an exception, you may use the following custom CSS in your Theme Options -> Theme Custom CSS -> Global CSS to achieve the following frontend result: https://prnt.sc/_9iwxQwFqOL4

body .et-mobile-panel ul li {  
    justify-content: flex-start;  
}  

body .et-mobile-panel .et-content_toggle .et-content .menu-main-container li {  
    justify-content: flex-start;  
}  

.et-mobile-panel .et-content_toggle .et-content .menu-main-container li > a:after {  
    content: '\e948';  
    margin-left: auto;  
    font-family: 'xstore-icons';  
}  

.et-mobile-panel .et-content_toggle .et-content .menu-main-container li > a {  
    width: 100%;  
    display: inline-flex;  
}

Additionally, we have activated all XStore patches to resolve issues reported by other customers: https://prnt.sc/8AKNszKz28QV.

Regarding the remaining items, please note that we will proceed with the implementations previously agreed upon. For the next steps, you may provide a list of additional requests, and we will review them and inform you of the estimated time required.

Best regards,
Jack Richardson
8Theme Team