Jack Richardson

Hello @luc,

After a thorough analysis of the issue, we found that the header sometimes displays correctly but shows a one‑second white background before disappearing. It is possible that one of the plugins installed on your website contains a script that triggers window scrolling for its own purposes. When this occurs, other elements, including the header area, are also affected.

As a temporary workaround to prevent the sticky header from glitching, we have applied a different type of sticky header on your website with the following configuration: https://prnt.sc/Qgud0D48QQSU. After testing on mobile devices, we did not observe the issue you previously mentioned with these settings.

Could you please provide us with your feedback on whether this solution works well for you?

Best regards,
Jack Richardson
The 8Theme’s Team

Hello @Frank,

We are pleased to share a series of concise video tutorials that provide helpful tips and tricks on theme translation. These visual guides are designed for users who prefer learning through videos rather than reading manuals. You can find more information in our documentation:
https://www.8theme.com/documentation/xstore/video-tutotials/xstore-theme-translation/

Additionally, please find below a guide offering a comprehensive overview of website translation using the Elementor Page Builder. More information is available here:
https://elementor.com/blog/how-to-translate-a-website/

If you have any further questions, please provide more detailed information so we can assist you more effectively.

Regarding the comparison tool you mentioned, we were unable to locate it on your single product pages. Could you please attach some screenshots and share the URL of the relevant product?

Best regards,
Jack Richardson
8Theme Team

Hello @Frank,

We have activated the XStore Ajaxify option (https://prnt.sc/5qDzY7tLqVhI) for this widget to ensure that the products query loaded from the WooCommerce plugin on the shop page does not override the current query of the Posts widgets. Previously, this query was applied globally on the page, which affected some widgets due to certain query parameters.

Best regards,
Jack Richardson
The 8Theme Team

Hello @IBizsols,

You can configure the items displayed in this list by navigating to XStore Builders → Header Builder → Go to Builder → Elementor → Edit Template. In the Header AJAX search widget, you will find the words shown in the list according to the random amount you have set.

Best regards,
Jack Richardson
The 8Theme Team

Hello @Omar Quddam,

Would you like to achieve the following result: https://prnt.sc/6FzHAUMDha62?
If so, you can use the following custom CSS:

ul#shipping_method li:nth-child(2) label:before {  
    content: 'Redbox:';  
    font-size: 18px;  
    margin-inline-end: 8px;  
    font-weight: normal;  
    color: #222;  
}

You may also wrap this code in:

@media only screen and (max-width: 768px) {  
    // your CSS code  
}

to ensure it applies only to small devices.

Best regards,
Jack Richardson
8Theme Team

Hello @IBizsols,

Thank you for reaching out to us and for providing the details of your project.

To configure dynamic pricing based on parameters such as length, width, colour, or other product attributes, you can use one of the following approaches:

1. Product Add‑ons or Extra Product Options Plugin – Install a plugin that allows you to add custom fields (for example, length and width) and set up a formula to calculate the price dynamically.
2. Custom Code or Child Theme Modification – If you require a more specific calculation (for example, price per square meter), you can implement a custom function in your child theme’s functions.php file to calculate the total price based on the entered values.
3. WooCommerce Measurement Price Calculator – This plugin is compatible with XStore and allows you to set pricing rules based on product dimensions or area.

Please note that the exact setup may depend on your product type and how you wish to display the calculated price on the product page. If you share more details about your preferred calculation logic, we can guide you further on the configuration steps.

Best Regards,
Jack Richardson
8Theme’s Team

Hello @Frank,

Did you have a chance to implement the solution we suggested? We have checked your website and noticed that the corresponding code has not yet been added. Once it is implemented, the frontend result should appear as shown here: https://prnt.sc/g6TQwHMUitkS.

We look forward to your feedback.

Best regards,
Jack Richardson
8Theme Team

Hello @Marc Savall,

This topic has been closed due to duplication: https://www.8theme.com/topic/how-to-change-backgroung-color-woocommerce-message/#post-462066. We have already provided an answer in that thread.

Best regards,
The 8Theme Team

Hello @gewoonbovenaan,

Please check now. We have made some updates to your Theme Options.

Best regards,
The 8Theme Team

Hello @luc,

Thank you for your video. Please provide us with the correct wp-admin access in the private area, as it appears that the previously provided credentials have been modified and we are unable to log in.

Best regards,
Jack Richardson
The 8Theme Team

Hello @gewoonbovenaan,

We apologize for the delay in our response.

After thoroughly checking and debugging the code to identify the cause of the issue, we found that some code from your plugins or custom snippets modified the order in which styles were loaded. Specifically, the registration of styles occurs after they are enqueued.

During further debugging, we discovered that disabling the “Product Filters for WooCommerce” plugin (https://prnt.sc/yAMGY5Jb-KDt) resolved the issue (https://prnt.sc/08VcUOLEp3qy). Since the problem occurs only when this plugin is active, and as it is a paid plugin, we kindly ask you to contact the plugin’s support team to request assistance with fixing or debugging the issue. We will await your feedback.

For now, we have deactivated the mentioned plugin so that you can review the frontend layout.

Best regards,
Jack Richardson
8Theme Team

Hello,

Please attach a video to help us better understand the current version of the issue, as it has been some time since your last update. We have received a large number of requests from different customers during this period, each with unique requirements.

Best regards,
8Theme Team

Hello @Vagelis,

We apologize for the delay in our response. We have analyzed the reasons for this issue. In the latest updates, we indeed made some changes related to Google Fonts, which could have caused similar problems; however, in your case, this was not the reason.

Could you please check if everything is working correctly now? It seems we have identified the cause of why it was displayed properly on your staging website but not on your new one and implemented a fix on your new web-site.

Best regards,
Jack Richardson
8Theme Team

Hello @ozzy00200,

1. You may use any of our available demos for the import process. Regarding multi-vendor functionality, you can install and use multi-vendor plugins such as Dokan, WCFM, or other supported options alongside our demos. These plugins are fully compatible with our theme and will help you create a multi-vendor marketplace. The demo you mentioned serves only as an example of the layouts and design options our theme provides for such plugins. Please note that you will need to configure any of multi-vendor plugin (you choose) settings according to your specific requirements by following the plugin’s documentation.

2. The main difference between a Marketplace/Mega Store and a Multi-Vendor prebuilt theme lies in their functionality and layout focus. Marketplace or Mega Store demos are designed for large product catalogs managed by a single vendor, while Multi-Vendor demos are optimized for use with vendor plugins such as Dokan, WCFM, or MultivendorX, allowing multiple sellers to manage their own stores within your site.

3. We have the Content Reset feature (https://gyazo.com/91ef1e4c5bcb6f6ce7c9536c7617c44a) provided by our theme. You can install any demo version you prefer, test it, remove its content, and then install another one. However, we recommend performing this process on a fresh WordPress installation or after creating a full backup. Importing a new demo over an existing one may result in content duplication or layout conflicts.

4. You can use any available Elementor widgets, either the default ones or those provided by our theme (https://xstore.8theme.com/elementor/demos/minimal-fashion02/design-elements/). In particular, you may use the Product Filters widget if you wish to implement custom-built filters (https://xstore.8theme.com/elementor/demos/minimal-fashion02/product-filters-element/). You can create pages such as the Search Results, Archive Products, Specific Product Category, Single Product, Single Post, and Blog templates using our XStore Builders and customize them as desired. For more details, please refer to our documentation: https://www.8theme.com/documentation/xstore/xstore-builders/.

5. All of our demos are optimized; however, please note that some demos may include around 20 sample products, less count of media files, while others may feature up to 50 items, and many different media and other sources. Similarly, some homepages contain minimal content, while others include longer pages with multiple sections. As a result, loading times may vary depending on the amount of content.

Best regards,
Jack Richardson
The 8Theme’s Team

Hello @gewoonbovenaan,

Could you please check the how it works now: https://prnt.sc/v9CwxWAeqy2Q ?

Best regards,
Jack Richardson
The 8Theme Team