Replies by Jack Richardson

Forum Replies Created

Viewing 30 posts - 16,831 through 16,860 (of 17,791 total)

← 1 2 3 … 561 562 563 … 592 593 594 →

Jack Richardson

Support staff

August 11, 2014 at 15:20

Hello,

I’ve made the requested changes. Please check!

Regards,
Jack Richardson

#12254 Copied In reply to: Set background colour

Jack Richardson

Support staff

August 11, 2014 at 14:10

Hello,

You’re welcome!

Regards,
Jack Richardson

#12243 Copied In reply to: Install error

Jack Richardson

Support staff

August 11, 2014 at 12:52

Hello,

As we can see you didn’t disable Lightbox in WooCommerce settings as it described in our documentation. We’ve disabled it for you and Size Guide option is working fine now.

Regards,
Jack Richardson

#12231 Copied In reply to: Size guide problem

Jack Richardson

Support staff

August 11, 2014 at 12:31

Hello,

Please provide us with wp-admin credentials in Private Content.

Regards,
Jack Richardson

#12227 Copied In reply to: Size guide problem

Jack Richardson

Support staff

August 11, 2014 at 11:08

Hello,

We’re glad to hear it.
If you have any questions don’t hesitate to contact us!

Regards,
Jack Richardson

#12220 Copied In reply to: Theme Update has broken my website

Jack Richardson

Support staff

August 11, 2014 at 10:54

Hello,

Could you please clarify us with more details what exactly is wrong? As we can see your site is working fine now.

Regards,
Jack Richardson

#12218 Copied In reply to: Theme Update has broken my website

Jack Richardson

Support staff

August 8, 2014 at 19:46

Hello,

Please check your FAQ page now.

Regards,
Jack Richardson

#12107 Copied In reply to: Child CSS not overriding parent – Legenda

Jack Richardson

Support staff

August 8, 2014 at 19:09

Hello,

We’ve tested and style.css is working fine. Could you please clarify us with more details what exactly issue is?

Regards,
Jack Richardson

#12103 Copied In reply to: Child CSS not overriding parent – Legenda

Jack Richardson

Support staff

August 8, 2014 at 17:50

Hello,

You should to go to Theme Options -> Single Product Page and specify Zoom effect option as “Disabled”.

Regards,
Jack Richardson

#12094 Copied In reply to: Remove zoom feature in Woocommerce

Jack Richardson

Support staff

August 8, 2014 at 17:36

Hello,

You’re welcome!

Regards,
Jack Richardson

#12092 Copied In reply to: How to update de theme

Jack Richardson

Support staff

August 8, 2014 at 17:35

You’re welcome!
If you have any questions don’t hesitate to contact us.

Regards,
Jack Richardson

#12091 Copied In reply to: Text Overlapping

Jack Richardson

Support staff

August 8, 2014 at 16:56

Hello,

I’ve fixed the issue. Please check!

Regards,
Jack Richardson

#12088 Copied In reply to: Text Overlapping

Jack Richardson

Support staff

August 8, 2014 at 16:28

Hello,

Yes, it would be better if you provide us with FTP credentials.

Regards,
Jack Richardson

#12085 Copied In reply to: Text Overlapping

Jack Richardson

Support staff

August 8, 2014 at 15:58

Hello,

You have old theme version. Please upgrade it to the latest version by following our instructions: https://www.8theme.com/demo/docs/legenda/#!/upgrade. If problem still persist after upgrade let us know!

Regards,
Jack Richardson

#12084 Copied In reply to: Problems updating latest version Woocommerce

Jack Richardson

Support staff

August 8, 2014 at 15:37

Hello,

I’ve made some changes. Please check your site.

Regards,
Jack Richardson

#12081 Copied In reply to: Mobile version footer and header tweaks

Jack Richardson

Support staff

August 8, 2014 at 14:20

You’re welcome!

Regards,
Jack Richardson

#12077 Copied In reply to: Bad breakpoint on product page?

Jack Richardson

Support staff

August 8, 2014 at 13:55

Hello,

I’ve made some changes. Please check now!

Regards,
Jack Richardson

#12074 Copied In reply to: Bad breakpoint on product page?

Jack Richardson

Support staff

August 8, 2014 at 12:48

Hello,

Unfortunately we can’t log in to wp-admin.
When we’re trying to do this we’re getting 503 error.

Regards,
Jack Richardson

#12071 Copied In reply to: Checkout page displaying in german ??

Jack Richardson

Support staff

August 8, 2014 at 11:50

Hello,

Unfortunately we can’t get access to your FTP with credentials which you have provided previously.
Could you please provide us with FTP credentials once more?

Thank you!

Regards,
Jack Richardson

#12066 Copied In reply to: Bad breakpoint on product page?

Jack Richardson

Support staff

August 7, 2014 at 14:56

Hello,

Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Jack Richardson

#12010 Copied In reply to: Installation Issues & Fixes (Read First)

Jack Richardson

Support staff

August 7, 2014 at 12:47

Hello,

Here is the link:
http://docs.woothemes.com/document/hide-sub-category-product-count-in-product-archives/

Regards,
Jack Richardson

#12008 Copied In reply to: Re: categories page, how to remove the number of products being shown

Jack Richardson

Support staff

August 7, 2014 at 11:39

Hello,

Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Jack Richardson

#12006 Copied In reply to: Update to WordPress 3.9.2 – back end of site inaccessible

Jack Richardson

Support staff

August 7, 2014 at 10:05

Hello,

Unfortunately this is a theme bug. Thank you very much for feedback. We’ll look into it.

Regards,
Jack Richardson

#12004 Copied In reply to: HELP! Bulk edit kills hover image
Jack Richardson

Support staff

August 7, 2014 at 09:44
Hello,

Please try to add the following code into the custom.css:

.shown-side-area .side-area-icon { width: auto; height: auto; }

Here is a video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be.

Regards,
Jack Richardson
#12003 Copied In reply to: Problems with Rigth side panel area
Jack Richardson

Support staff

August 7, 2014 at 08:58

Hello,

We’re sorry but you didn’t provide us with link to the site.

Regards,
Jack Richardson

#11998 Copied In reply to: Problems with Rigth side panel area

Jack Richardson

Support staff

August 7, 2014 at 08:56

Hello,

I assume that it is font file – wp-content/themes/theleader/css/fonts/fontawesome-webfont.woff.

Regards,
Jack Richardson

#11997 Copied In reply to: internet explorer navigation arrows

Jack Richardson

Support staff

August 7, 2014 at 08:43

Hello,

There is a conflict with CDN Linker plugin. Try to disable it you’ll see that arrows is working fine.
Yes, you can upgrade without any worries.

Regards,
Jack Richardson

#11992 Copied In reply to: internet explorer navigation arrows

Jack Richardson

Support staff

August 7, 2014 at 08:09

Hello,

Please provide us with wp-admin credentials in Private Content.

Regards,
Jack Richardson

#11990 Copied In reply to: Problems with Rigth side panel area

Jack Richardson

Support staff

August 6, 2014 at 19:53

Hello,

Yes, of course! The changes were made in idstore/woocommerce/archive-product.php.

Regards,
Jack Richardson

#11962 Copied In reply to: Customizing content on category pages

Jack Richardson

Support staff

August 6, 2014 at 19:49

Hello,

Please check your category page now.

Regards,
Jack Richardson

#11960 Copied In reply to: Customizing content on category pages
← 1 2 3 … 561 562 563 … 592 593 594 →

16,831–16,860 of 17,791 posts

Viewing 30 posts - 16,831 through 16,860 (of 17,791 total)

← 1 2 3 … 561 562 563 … 592 593 594 →

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