Forum Replies Created

Viewing 30 posts - 16,021 through 16,050 (of 16,090 total)
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 23, 2014 at 13:26

    Hello,

    Please provide us with FTP access and link to your site. We’ll try to help you.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 23, 2014 at 12:37

    Hello,

    You’re welcome!

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 23, 2014 at 12:21

    Hello,

    Please add this code into custom.css to remove the tabs from single product page:

    .tabs {
    display: none;
    }

    Here is a video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be .

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 23, 2014 at 11:51

    Hello,

    Yes, you can try to reinstall your wordpress. It’s should fix your problem.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 23, 2014 at 09:15

    Hello,

    Could you also provide us with FTP access, please?

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 22, 2014 at 15:44

    Hello!

    Please check it now. Is it works properly?

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 22, 2014 at 15:21

    Hello,

    You should go to Theme Options -> Single Product Page and disable “Show Product name” option.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 22, 2014 at 14:48

    Hello,

    That’s good to hear!
    Please if you have any questions feel free to contact us.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 22, 2014 at 14:20

    Hello,

    You’re welcome.
    If you have any questions don’t hesitate to contact us.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 22, 2014 at 12:06

    Hello,

    You’re welcome.
    If you have any questions feel free to contact us.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 22, 2014 at 09:09

    Hello,

    Please provide us with link to your site.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 22, 2014 at 09:07

    Hello,

    Please provide us with FTP and wp-admin access.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 22, 2014 at 09:00

    Hello,

    You’re welcome!

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 22, 2014 at 08:47

    Hello,

    Please add following code into your custom.css to remove arrows:

    .single-product-page .flex-direction-nav .flex-next, .single-product-page .flex-direction-nav .flex-prev {
    display: none;
    }

    Also add this to fix counter position:

    .mfp-counter {
    right: 45%;
    margin-top: 40px;
    }

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 22, 2014 at 08:32

    Hello,

    Please provide us with FTP credentials and we’ll fix this problem.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 22, 2014 at 08:05

    Hello,

    Did you also rename default.custom.css to custom.css?

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 22, 2014 at 07:23

    Hello,

    You should also import home.xml from XML_Data\underwear\ directory.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 21, 2014 at 15:44

    Hello,

    Do you want to implement show/hide feature for the footer or you talking about the footer content design?

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 21, 2014 at 15:22

    Hello,

    You’re welcome!

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 21, 2014 at 15:19

    Hello,

    Just copy/paste content-single-product.php file into your “legenda-child” folder.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 21, 2014 at 15:10

    Hello,

    There should be imported page with Toys name. Please try to find it in the pages list. If there is no such page, please provide us with wp-admin credentials.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 21, 2014 at 15:07

    Hello,

    If ithis is what you want, then please create a child theme (http://codex.wordpress.org/Child_Themes) and copy there content-single-product.php file from legenda/woocommerce/ folder. You should do this to avoid problems after theme upgrade and save changes.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 21, 2014 at 14:45

    Hello,

    Please check it now!

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 21, 2014 at 13:45

    Hello,

    Please provide us with FTP, wp-admin credentials and link were we can see the problem.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 21, 2014 at 13:31

    Hello,

    You’re welcome.
    If you have any questions please feel free to contact us.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 21, 2014 at 13:27

    Hello,

    Header can not be created with the help of Visual Composer. You can choose header variants at Theme Options -> Header.
    If you want to translate your theme read about it in documentation https://www.8theme.com/demo/docs/legenda/#!/how_to_translate .

    Reader,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 21, 2014 at 13:22

    Hello,

    We’re glad to hear it!
    If you have any questions please feel free to contact us.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 21, 2014 at 13:09

    Hello,

    Please read DEMO DATA INSTALLATION -> Manual import section in the theme documentation more carefully. Here is a link https://www.8theme.com/demo/docs/legenda/#!/demo_data_installation .

    You can specify margins for the slider at Revolution Slider -> Settings -> Position.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 21, 2014 at 11:44

    Hello,

    There is a bug with footer demo blocks. I’ve disabled this option in Theme Options and the site started working fine.
    Please check.
    This bug should be fixed in the future update.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 21, 2014 at 10:35

    Hello,

    This is thread for IDSTORE WORDPRESS SUPPORT FORUM. Please could you create your topic in IDSTORE MAGENTO SUPPORT FORUM

    Regards,
    Jack Richardson

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Viewing 30 posts - 16,021 through 16,050 (of 16,090 total)
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