Replies by Jack Richardson

Forum Replies Created

Viewing 30 posts - 15,991 through 16,020 (of 17,791 total)

← 1 2 3 … 533 534 535 … 592 593 594 →

Jack Richardson

Support staff

July 7, 2015 at 08:11

Hello,

Please provide us with WP Dashboard credentials in private content.

Best regards,
Jack Richardson.

#73572 Copied In reply to: Shortcode in Product custom tab

Jack Richardson

Support staff

July 7, 2015 at 07:55

Hello,

I’ve added !important to the code. Please check the page now.

Best regards,
Jack Richardson.

#73565 Copied In reply to: Single Product Page image size in mobile

Jack Richardson

Support staff

July 7, 2015 at 07:50

Hello,

WP credentials are incorrect.
Please check them.

Best regards,
Jack Richardson.

#73564 Copied In reply to: Woocommerce checkout displays incorrect page

Jack Richardson

Support staff

July 7, 2015 at 07:38

Hello,

You can translate the text “Return to previous page” in the file wp-content/themes/legenda/framework/theme/functions.php (line 3036).
Please try it.

Best regards,
Jack Richardson.

#73561 Copied In reply to: how to translate

Jack Richardson

Support staff

July 7, 2015 at 07:30

Hello,

I scrolled a page of your site and didn’t see navbar there:
http://storage4.static.itmages.com/i/15/0707/h_1436250529_7484863_e078190459.png

Please show a screenshot with the issue.

Best regards,
Jack Richardson.

#73557 Copied In reply to: Make Nav Bar Dissapear

Jack Richardson

Support staff

July 7, 2015 at 07:26

Hello,

You’re welcome.

Best regards,
Jack Richardson.

#73554 Copied In reply to: Unique Image for Products

Jack Richardson

Support staff

July 7, 2015 at 07:04

Hello @alinawaz88,

Your FTP credentials are incorrect. Please check them and we’ll update the theme for you.

Best regards,
Jack Richardson.

#73552 Copied In reply to: replace favicon.ico

Jack Richardson

Support staff

July 7, 2015 at 07:01

Hello,

I’ve dismissed the notice for subscriber.
It’s not showing any more. Please clear browser cache and check.

Best regards,
Jack Richardson.

#73551 Copied In reply to: Sorry, but you do not have the correct permissions to install the Wishlist

Jack Richardson

Support staff

July 6, 2015 at 17:21

Hello,

You’re always welcome.

Best regards,
Jack Richardson.

#73461 Copied In reply to: Fatal Error New Update "WPBakery Visual Composer" Version 4.6

Jack Richardson

Support staff

July 6, 2015 at 17:19

Hello @chris,

You’re welcome.

Best regards,
Jack Richardson.

#73459 Copied In reply to: Problem after updated to Royal 2.0

Jack Richardson

Support staff

July 6, 2015 at 17:10

Hello,

What is the link to WP Dashboard?

Best regards,
Jack Richardson.

#73454 Copied In reply to: Countdown not showing

Jack Richardson

Support staff

July 6, 2015 at 16:07

Hello,

Unfortunately there is no option to edit search results page. It uses standard WordPress template.

Best regards,
Jack Richardson.

#73423 Copied In reply to: Modification of no result-page

Jack Richardson

Support staff

July 6, 2015 at 15:47

Hello,

Please provide us with FTP and WP Dashboard credentials in private content.

Best regards,
Jack Richardson.

#73416 Copied In reply to: Woopress Out of Stock image on mobile site

Jack Richardson

Support staff

July 6, 2015 at 15:46

Hello,

If you have problems with your site loading then you can try to speed up the site following the suggestions from these articles:
http://codex.wordpress.org/WordPress_Optimization
http://techtage.com/speeding-up-wordpress-sites/
http://www.sparringmind.com/speed-up-wordpress/
https://www.inmotionhosting.com/support/website/wordpress/heartbeat-ajax-php-usage#heartbeat-in-action

Best regards,
Jack Richardson.

#73415 Copied In reply to: Minify CSS, HTML and JavaScript

Jack Richardson

Support staff

July 6, 2015 at 15:43

Hello,

Please provide us with WP Dashboard and FTP credentials in private content.

Thank you.
Best regards,
Jack Richardson.

#73412 Copied In reply to: Woocommerce checkout displays incorrect page

Jack Richardson

Support staff

July 6, 2015 at 12:57

Hello,

I just reuploaded “js_composer” folder with a new version in wp-content/plugins directory.
Do you deactivate plugins before updating them? You may keep them enabled and update via FTP.

Best regards,
Jack Richardson.

#73363 Copied In reply to: Fatal Error New Update "WPBakery Visual Composer" Version 4.6

Jack Richardson

Support staff

July 6, 2015 at 12:52

Hello @chris,

Please provide us with WP Dashboard credentials in private content.

Best regards,
Jack Richardson.

#73360 Copied In reply to: Problem after updated to Royal 2.0

Jack Richardson

Support staff

July 6, 2015 at 12:51

Hello @icc,

I’ve added Woocommerce Product Categories widget into “Shop Sidebar” area in Appearance > Widgets and marked to show product counts. Please check sidebar now.

Regarding the map, it’s not working with default WordPress theme too.
You can check it yourself activating Twenty Fifteen theme.

Recreate this element or try to use other Google Map element in Visual Composer editor.

Best regards,
Jack Richardson.

#73358 Copied In reply to: Problem after updated to Royal 2.0
Jack Richardson

Support staff

July 6, 2015 at 11:56
Hello @chris,

Please add this code in Theme Options > Custom CSS > Global Custom CSS:

.checkout-button.button.alt.wc-forward { display: block !important; }

Best regards,
Jack Richardson.
#73335 Copied In reply to: Problem after updated to Royal 2.0
Jack Richardson

Support staff

July 6, 2015 at 11:47

Hello,

I’ve just updated Visual Composer plugin.
Please check it.

Best regards,
Jack Richardson.

#73332 Copied In reply to: Fatal Error New Update "WPBakery Visual Composer" Version 4.6

Jack Richardson

Support staff

July 6, 2015 at 11:46

Hello,

This is Woocommerce configuration and you need contact them regarding this query.

Best regards,
Jack Richardson.

#73331 Copied In reply to: how do not show range price, but only base price in my product grid shop page?

Jack Richardson

Support staff

July 6, 2015 at 11:38

Hello,

I’ve imported xml file only with products from demo site to your WP Dashboard via Tools > Import section.

To create products the way shown on the site you need use Essential Grid plugin.
Go to Ess. Grid section in WP Dashboard > Create a new grid and in “Source” tab you need select “Product” for “Post Types” field and then the product categories in the field “Post Categories”.
Also you can import default grids as described in the documentation:
https://www.8theme.com/demo/docs/royal/#!/essential_grid

Best regards,
Jack Richardson.

#73324 Copied In reply to: WOOCOMMERCE DEMOS (Interiors)

Jack Richardson

Support staff

July 6, 2015 at 11:22

Hello,

Those are Woocommerce settings for products permalinks and you should refer to their documentation:
http://docs.woothemes.com/document/permalinks/
http://www.templatemonster.com/help/woocommerce-how-to-setup-and-manage-shop-permalinks.html

Best regards,
Jack Richardson.

#73314 Copied In reply to: Removing index.php from the shop URL

Jack Richardson

Support staff

July 6, 2015 at 11:18

Hello,

Sorry, but I don’t see such issue on your home page.
Please provide us with direct link and wp-admin panel credentials in private content.

Best regards,
Jack Richardson.

#73310 Copied In reply to: Shorten product titles

Jack Richardson

Support staff

July 6, 2015 at 11:14

Hello,

Please provide us with FTP and WP Dashboard credentials in private content.

Best regards,
Jack Richardson.

#73309 Copied In reply to: Sorry, but you do not have the correct permissions to install the Wishlist

Jack Richardson

Support staff

July 6, 2015 at 10:56

Hello,

Please provide us with FTP and WP Dashboard credentials in private content.

Best regards,
Jack Richardson.

#73300 Copied In reply to: Issues after update

Jack Richardson

Support staff

July 6, 2015 at 10:41

Hello,

Please provide us with WP Dashboard credentials and a page link with your breadcrumbs background image in private content.

Best regards,
Jack Richardson.

#73294 Copied In reply to: How to make responsive Background image for breadcrumbs

Jack Richardson

Support staff

July 6, 2015 at 10:36

Hello,

There is an error on your site:
Parse error: syntax error, unexpected T_FUNCTION

It means your php version is too low. Please ask your host to increase it to 5.3 version at least.

Best regards,
Jack Richardson.

#73287 Copied In reply to: Migrated theme using FTP keeps bringing PHP errors when I activate woo press

Jack Richardson

Support staff

July 6, 2015 at 10:20

Hello,

You can translate that text in the file wp-content/themes/woopress/woocommerce/loop/no-products-found.php.

Best regards,
Jack Richardson.

#73280 Copied In reply to: NO PRODUCTS FOUND will not translate

Jack Richardson

Support staff

July 6, 2015 at 10:16

Hello,

Please provide us with a direct link where you added a map and your WP Dashboard/FTP credentials in private content.

Best regards,
Jack Richardson.

#73279 Copied In reply to: Google Map don't show
← 1 2 3 … 533 534 535 … 592 593 594 →

15,991–16,020 of 17,791 posts

Viewing 30 posts - 15,991 through 16,020 (of 17,791 total)

← 1 2 3 … 533 534 535 … 592 593 594 →

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