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Viewing 30 posts - 15,811 through 15,840 (of 16,091 total)
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 9, 2014 at 08:25

    Hello,

    We’re glad to hear it.
    If you have any questions feel free to contact us!

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 9, 2014 at 08:21

    Hello,

    We’re sorry, but there is a bug with two testimonials sliders per page. It should be fixed in next theme release.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 9, 2014 at 08:09

    Hello,

    As we can see you have the latest theme version, that’s why you can update your WooCommerce.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 9, 2014 at 08:00

    Hello,

    Add the following code into your custom.css:

    .page-content {
    padding-top: 0;
    }

    Here is the video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&list=PLMqMSqDgPNmD4uhGI1IBhr1iaEy81TMff&feature=share&index=1.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 9, 2014 at 07:54

    Hello,

    We’ve disabled “envato-wordpress-toolkit-master” plugin and now it works fine.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 9, 2014 at 07:17

    Hello,

    Did you disable Lightbox in WooCommerce -> Settings -> Styles and Scripts? If not try to disable it.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 9, 2014 at 07:09

    Hello,

    Please provide us with FTP access as well.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 6, 2014 at 14:21

    Hello,

    Please contact us on support.8theme.com concerning your question.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 6, 2014 at 13:34

    Hello,

    We are sorry, but we’ve had a look at your situation and it requires additional customization. This is paid service.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 6, 2014 at 12:24

    Hello,

    Yes, it is possible. Please provide us with FTP and wp-admin credentials and we’ll do it for you.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 6, 2014 at 12:04

    Hello,

    Do you want to place price on the products picture, right? If so please provide us with FTP and wp-admin credentials.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 6, 2014 at 11:37

    Hello,

    Could you please clarify your question?
    It’s may be helpful if you provide us with the link to the page with the issue.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 6, 2014 at 11:29

    Hello,

    Yes, you can change .flex-viewport max-height to 500px.
    To resolve the issue with thumbnails you can try to adjust width of .product-thumbnails-slider class.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 6, 2014 at 11:10

    Hello,

    You’re welcome!

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 6, 2014 at 10:26

    Hello,

    Please upload bigger image to remove space between the main image and the gallery.
    Size of thumbnails you can set in Theme Options -> Single Product Page -> “Product Thumbnails Width” and “Product Thumbnails Height”.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 6, 2014 at 09:44

    Hello,

    It is better to upload images with bigger sizes.
    Please provide us with link to the page where you have the issue with thumbnails formatting.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 6, 2014 at 08:38

    Hello,

    We’re sorry, but there is no such feature at the moment.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 6, 2014 at 08:23

    Hello,

    Please provide us with FTP and wp-admin access in Private Content.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 6, 2014 at 08:10

    Hello,

    You’re welcome!

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 6, 2014 at 08:07

    Hello,

    Post comment box replacement is additional customization and it’s paid service.

    To change the body color links add the following code into custom.css:

    .content p a {
      color: pink;
    }
    .content p a:hover {
      color: #f7a29a;
    }

    Here is the video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&list=PLMqMSqDgPNmD4uhGI1IBhr1iaEy81TMff&feature=share&index=1.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 6, 2014 at 07:48

    Hello,

    Please read this section in our documentation concerning footer creation: https://www.8theme.com/demo/docs/legenda/#!/footer.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 6, 2014 at 07:39

    Hello,

    Please provide us with link where you have problem with translation.
    Also please read carefully how to translate in our documentation: https://www.8theme.com/demo/docs/xmarket/#!/how_to_translate.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 6, 2014 at 07:35

    Hello,

    Go to Settings -> Reading -> “Blog pages show at most” and the set the post number to 12.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 6, 2014 at 07:29

    Hello,

    Please provide us with wp-admin access in Private Content.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 6, 2014 at 07:26

    Hello,

    What version of theme do you use? If you have latest woocommerce version and not the last theme version, then you have to update your theme by following our documentation: https://www.8theme.com/demo/docs/leader/#!/upgrade.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 6, 2014 at 07:18

    Hello,

    We hope you resolve the issue soon.
    If you have any question don’t hesitate to contact us.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 5, 2014 at 15:05

    Hello,

    I’ve made changes in style.css. Check it now!

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 5, 2014 at 14:52

    Hello,

    Because of some unknown reasons child theme did’t inherit woocommerce/style.css in parent theme. That’s why I’ve just copied it into child theme.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 5, 2014 at 14:41

    Hello,

    We’ve made some changes. Check it now!

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 5, 2014 at 14:20

    Hello,

    As we can see “Add to cart” buttons now displaying properly. Could you tell us please what is wrong with slider buttons?

    Regards,
    Jack Richardson

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Viewing 30 posts - 15,811 through 15,840 (of 16,091 total)
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