Jack Richardson

Hello,

As I see IDStore theme isn’t installed. May we install it and import the demo data?

Best regards,
Jack Richardson.

Hello,

You can download the plugin archive at this page:
https://www.8theme.com/download-plugins/

Best regards,
Jack Richardson.

Hello,

May we update the theme and Woocommerce plugin to the latest versions?
Please let us know and confirm you have a back up of the site and database.

Best regards,
Jack Richardson.

Hello,

1. You can edit the image and upload it to your child theme folder and write the path to it in child style.css:

#back-to-top a {
    background-image: url("path_to_new_image") !important;
}

2. Add this code in child style.css:

.cart_totals tr:last-child td .amount {
   color: #990000 !important;
}

3. Use this css code:

.checkout_cart td.product-name a:hover {
  color: #990000 !important;
}

4. You need edit the images wp-content/themes/blanco/images/slide_next.png, wp-content/themes/blanco/images/slide_prev.png, upload them to child theme folder and write the path to new images in child style.css:

.product-slider .next {
    background-image: url("path_to_image");
}
.product-slider .prev {
    background-image: url("path_to_image");
}

5. As written in our documentation https://www.8theme.com/demo/docs/blanco/#!/blanco_shortcodes the shortcode for best selling products is used only for WP e-Commerce plugin, not for Woocommerce.

Best regards,
Jack Richardson.

Hello,

You’re using old theme version.
Please update the theme to the latest version.
Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

Please check the description of our theme update:
http://themeforest.net/item/legenda-responsive-multipurpose-wordpress-theme/5888906
Pay attention to the files that were deleted: http://storage2.static.itmages.com/i/15/0817/h_1439794170_5940258_acd46deb52.png
You must delete them from your theme folder too (in wp-content/themes/legenda/woocommerce directory). After that check your products.

Best regards,
Jack Richardson.

Hello,

In this case this is not the theme file, because theme folder is located in the directory wp-content/themes. if you found it in wp-includes directory, then it’s WordPress file.
So the file won’t be removed after theme update.

Best regards,
Jack Richardson.

Hello,

Please provide us with FTP credentials in private content.

Best regards,
Jack Richardson.

Hello,

Unfortunately we don’t know what might be the reason. We didn’t get such problems on our test site and other clients didn’t complain about it. Perhaps some changes were made on your server or something.

Best regards,
Jack Richardson.

Hello,

Try to clear browser cache and cookies, log in to the forum again and try to download the plugins.

Best regards,
Jack Richardson.

Hello,

The file has been sent to your email address.
Please check.

Best regards,
Jack Richardson.

Hello,

Please show a screenshot where you see that tab and provide us with WP Dashboard credentials in private content.

Best regards,
Jack Richardson.

Hello,

Go to WP Dashboard > Settings > General > Site Title and write the title you need.

Best regards,
Jack Richardson.

Hello,

Your wp-admin panel asks for additional authorization. Please provide us with login details.

Best regards,
Jack Richardson.

Hello,

I tried to add a product to cart and it was added successfully and displayed on Cart page.
Please specify how to reproduce the issue and describe it with more details.

Best regards,
Jack Richardson.

Hello,

“wp-includes” folder contains WordPress files, not the theme. Please specify in what folder of the theme you found the file default-constants.php.
Provide us with FTP and WP Dashboard credentials in private content.

Best regards,
Jack Richardson.