Dear @hdowthwaite,

We hope this message finds you well.

We have observed that the “Edit options” button is present within the cart content; however, clicking it triggers a JavaScript error (https://prnt.sc/86n1QJN0ytK8) originating from the “YITH WooCommerce Product Add-ons & Extra Options Premium” plugin.

To help us investigate this issue further, could you kindly provide a video demonstrating how the functionality behaves when using a default WordPress theme along with the latest versions of the mentioned plugin and WooCommerce? Alternatively, if possible, please create a staging website where we can perform the necessary tests on our end.

As this is a live website, we would prefer not to switch themes directly in the production environment. It is important for us to determine whether the issue is related to the plugin itself, especially since the Cart page utilizes the default WooCommerce structure via the [woocommerce_cart] shortcode, and our theme does not significantly modify the cart page content.

Thank you in advance for your cooperation and support.

Best regards,
The 8Theme Team

Dear @Plethora,

We hope this message finds you well.

We would like to bring to your attention that the custom script you have added to your website is loading custom CSS, which appears to be affecting various areas of the site’s layout. As previously mentioned, this is an additional customization implemented on your end, and it has the potential to cause similar issues even when using a default theme such as Storefront.

Could you please clarify the main purpose of this script? Additionally, we would appreciate it if you could review why it is applying custom styles that interfere with the layout in other sections of the site. It may be beneficial to consult the script’s documentation to load their styles in iframe tag and to determine whether certain unnecessary components can be excluded from loading. Alternatively, you might consider using a different script that better aligns with your layout requirements.

To put it simply, even if we address the current layout issues—such as those affecting the logo and some headings—the script continues to load multiple custom styles that may disrupt the layout in other areas of the site.

We strongly recommend following the solutions we have previously suggested. Please note that we are unable to provide daily CSS fixes for new issues that may arise as a result of this custom script.

Thank you for your understanding.

Best regards,
Jack Richardson
The 8Theme Team

Dear @Niddy,

Thank you for reaching out.

We have already provided responses to similar inquiries in the following posts:

1. https://www.8theme.com/topic/wishlist-is-not-usable-with-current-settings/#post-410327
2. https://www.8theme.com/topic/new-feature-in-xstore-theme-options-wishlist/#post-340842 (your original topic)

If your question refers to something different, we kindly ask you to provide more detailed information so that we can assist you more effectively.

Best regards,
The 8Theme Team

Hello @Tommy
The url you provided is locked from viewing. Could you please, check the access to the web-site attached in private content.
Kind regards, Jack Richardson
The 8theme’s team

Hello @Krafts & Kreations,

Thank you for reaching out.

For guidance on configuring the mentioned plugin, we recommend referring to the official documentation available at the following link: https://contactform7.com/setting-up-mail/. You will also find numerous articles and resources that provide detailed information on setting up the plugin, including the use of custom fields and their applications.

Should you have any further questions, please feel free to contact us.

Best regards,
The 8Theme Team

Dear @Gina,

We hope this message finds you well.

We would like to inform you that we have tested the Shop page editor with custom modifications. You can view the results of our test here: https://prnt.sc/Fu5b7-CJotZl. The frontend output remained consistent, as shown in the following screenshot: https://prnt.sc/QamOhCh7j7DL.

Additionally, we conducted the same test using an incognito browser. After clearing the cache, the changes were successfully reflected on the frontend. Please see the result here: https://prnt.sc/0HO-VyEn1Imk.

To assist you more effectively, we kindly ask that you provide a detailed description of the issue you are experiencing on the Shop page. If possible, a video demonstrating the problem would be very helpful for our investigation.

Thank you for your cooperation.

Best regards,
Jack Richardson
The 8Theme Team

Dear @Tommy,

We hope this message finds you well.

We kindly request that you provide us with a video demonstrating the issue you are experiencing during your tests. Based on our observations, it appears that the majority of the content on your homepage utilizes widgets from our theme. As a result, the page may require additional time to fully load, which could logically explain the delay you are encountering when clicking the button.

On the other hand, when switching to the Storefront theme, our widgets are no longer present on the page. Consequently, the page requires fewer resources, resulting in a faster load time and the absence of any noticeable delay when clicking the button.

Your video will help us better understand the situation and provide more accurate assistance.

Thank you for your cooperation.

Best regards,
The 8Theme Team

Hello @emasstech,

Thank you for your inquiry.

We have thoroughly reviewed your request regarding the implementation of a list view on the vendor shop page. Due to the specific hooks and filters used by the multivendor plugin, it is currently not feasible to apply separate list and grid view modes in a way that would correctly display the products in the desired layout.

You may test this by adding the following parameter to the URL: ?view_mode=list. You will notice that the product layout does not change accordingly. For this reason, we have disabled the list/grid view switcher on such pages in our code, as it does not function as intended and unnecessarily occupies space on the store page toolbar.

If you would like to suggest this feature for future development, we kindly invite you to submit a request on our feature request board: https://www.8theme.com/roadmap/. This will allow us to evaluate the demand for this functionality among other users.

Best regards,
Jack Richardson
The 8Theme Team

Hello @emasstech

Could you please provide the links to the pages in question

Kind regards, Jack Richardson
The 8theme’s team

Hello @Naveen Kumar,

Thank you for reaching out.

Regarding the heading image on such pages, it is currently set to be covered by default. However, if you would like to adjust the size of the image, you have two options:

1. Increase the padding using the following custom CSS:

.page-heading {
    padding-top: 100px;
    padding-bottom: 100px;
}

2. Modify the background size of the image. You can refer to the documentation here: https://developer.mozilla.org/en-US/docs/Web/CSS/background-size. For example:

.page-heading {
    background-size: contain;
}

For guidance on where to place custom CSS in your theme, please refer to our documentation:
https://www.8theme.com/documentation/xstore/additional-customisation/optimal-placement-for-custom-css-code/

The layout of such pages can be configured in Theme Options -> WooCommerce -> Shop layout.

Best regards,
The 8Theme Team

Hello @Omar Quddam,

We have noticed that your website is utilizing a large number of plugins. This could potentially impact the website’s performance, lead to errors, and affect its overall speed. To ensure optimal functionality and avoid such issues, we kindly ask you to manually review each plugin currently in use on your website.

If the problem persists, we suggest switching to the Parent theme if you are currently using the Child Theme on your site. After clearing the cache, check again.
Do the same test for the default WooCommerce theme – Storefront. The issue may be due to your custom code in the Child Theme.

Additionally, could you please, provide us some more details of what pages are incorrect and did you make any changes with permalinks on your server or in files lately ?

Let us know the results.

Best regards,
8Theme’s Team

Hello @kmc,

We hope this message finds you well.

Kindly consider enhancing the code by including the following snippet as well:

body input[name="gtm4wp_product_data"] ~ .single_add_to_cart_button.button {
    margin-right: 0;
}

Thank you for your attention to this matter.

Best regards,
The 8Theme Team

Dear @Siddharth,

We hope this message finds you well.

We would like to inform you that all the pages on your website have been closed in the editor, allowing you to manage the content as needed.

Regarding the speed settings, we kindly ask you to submit a separate topic for this issue. Additionally, please provide details on the specific steps you have implemented from the suggestions we shared in our previous response, which can be found here: https://www.8theme.com/topic/critical-issue-elementor-not-loading-on-website/#post-454286.

Thank you for your cooperation.

Best regards,
The 8Theme Team

Hello @Siddharth,

We kindly ask you to review our latest response at the following link:
https://www.8theme.com/topic/%d1%81%d0%ba%d0%be%d1%80%d0%be%d1%81%d1%82%d1%8c-%d1%81%d0%b0%d0%b9%d1%82%d0%b0-%d0%bf%d1%80%d0%b8-%d0%ba%d0%bb%d0%b8%d0%ba%d0%b5-%d0%bd%d0%b0-shop-%d0%be%d0%be%d0%be%d0%be%d1%87%d0%b5%d0%bd%d1%8c/#post-454167

Additionally, we kindly recommend that you create separate topics for each of your questions, rather than combining them into a single thread. This will help us assist you more efficiently.

Best regards,
The 8Theme Team

Dear @Peter,

Thank you for your inquiry.

The string you are referring to is a combination of several strings, which can be found in the following file:
xstore/framework/post-types/post-functions.php
Please refer to the screenshot for clarification: https://prnt.sc/AmC7wgAdC4bf

Here are a few examples for your reference:
– https://prnt.sc/OrD-DVcrU1IU → https://prnt.sc/zTAL-c5rQr–
– The string “%1$d–%2$d %4$s %3$d posts” can be seen here: https://prnt.sc/tZtlcoVS1-HA → https://prnt.sc/05nmI4o4vShM

We have implemented the necessary translations on your website. You may now review the changes on the frontend via the following link:
https://prnt.sc/IQR1VNW4d4T3

Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best regards,
Jack Richardson
The 8Theme Team