Forum Replies Created

Viewing 30 posts - 10,591 through 10,620 (of 16,227 total)
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 10, 2015 at 13:47

    Hello,

    You can disable “Out of Stock” icon in Theme Options > Shop > Enable “Out of stock” icon > Off.
    There is no such possibility to add popup window for out of stock items.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 10, 2015 at 12:54

    Hello,

    I’ve selected header type 2 in Theme Options > Header.
    Also I’ve changed margin-top value in the row settings:
    http://storage4.static.itmages.com/i/15/1210/h_1449748443_7606540_b958981af1.png

    Please check slider now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 10, 2015 at 12:42

    Hello,

    I’ve added custom_html block to String Translation http://storage7.static.itmages.com/i/15/1210/h_1449747511_5914705_5c8721698f.png .
    Now you can translate it.

    Concerning other strings to be visible in WPML settings you need do the following:
    1) add “Text Domain: woopress” in the header of style.css file in the theme directory, for example

    /*
    Theme Name: Woopress- 8theme WordPress theme
    Theme URI: https://www.8theme.com/
    Author: 8theme
    Author URI: http://themeforest.net/user/8theme
    Description: ThemeForest Premium Theme
    Version: 2.5
    License: GNU General Public License version 3.0
    License URI: http://www.gnu.org/licenses/gpl-3.0.html
    Text Domain: woopress
    */

    2) Before scanning strings in WPML > Theme and Plugins Localization you need tick
    “Automatically use theme or plugin text domains, when gettext calls does not use a string literal.”
    Then re-scan the strings.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 10, 2015 at 10:42

    Hello,

    Ok, looking forward to your reply.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 10, 2015 at 10:25

    Hello,

    As I see you don’t have Woocommerce translation files in the directory wp-content/languages/plugins.
    Please refer to the documentation https://docs.woothemes.com/document/woocommerce-localization/ (paragraph 6. Translating with PoEdit) and how to translate Wishlist plugin:
    https://yithemes.com/docs-plugins/yith-woocommerce-wishlist/04-localization.html .

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 10, 2015 at 10:14

    Hello,

    Yes, variations work without Ultimate VC Addons plugin.
    You can deactivate this plugin, but some features in Visual Composer editor will be removed.
    What elements are related to the plugin you can read here:
    https://ultimate.brainstormforce.com/

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 10, 2015 at 09:58

    Hello,

    Please show pages where you don’t have translation.

    Thank you.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 10, 2015 at 09:45

    Hello,

    You need enable the option “Stop Slide on Hover” in the slider settings:
    http://storage4.static.itmages.com/i/15/1210/h_1449737110_6293902_ab014fcf5e.png

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 10, 2015 at 09:35

    Hello,

    I’ve updated Ultimate_VC_Addons and MasterSlider plugins.
    Please check them.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 10, 2015 at 09:02

    Hello,

    Please show a page where font should be changed.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 10, 2015 at 08:53

    Hello,

    As I see stars are red now:
    http://storage8.static.itmages.com/i/15/1210/h_1449733947_6560298_c72433f241.png

    Please check it again.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 10, 2015 at 08:44

    Hello,

    Translation files must be loaded from the parent theme, not from child theme.
    Please clarify what issue exactly you have and provide us with FTP credentials.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 10, 2015 at 08:42

    Hello,

    The issue in footer has been fixed. Clear browser cache and check.

    To remove email link add this code in Global Custom CSS:

    .product-information .email-link {
      display: none;
    }

    As I see all social icons are shown:
    http://storage5.static.itmages.com/i/15/1210/h_1449733359_5434699_6c6175fca0.png

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 10, 2015 at 08:34

    Hello @lrockwood,

    Ask your hosting provider to increase values for upload_max_filesize and post_max_size functions to 64M.
    After that try to install template.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 10, 2015 at 08:27

    Hello,

    1. Unfortunately there is no such possibility.

    2. I’ve added this code in functions.php file to hide trailing zeros:

    // Show trailing zeros on prices, default is to hide it.
    add_filter( 'woocommerce_price_trim_zeros', 'wc_hide_trailing_zeros', 10, 1 );
    function wc_hide_trailing_zeros( $trim ) {
        // set to false to show trailing zeros
        return true;
    }

    Please check prices now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 10, 2015 at 08:20

    Hello,

    As I see product page is working:
    http://storage7.static.itmages.com/i/15/1210/h_1449731985_9641701_40e2992f53.png
    Please show a screenshot of the error and direct page where you see it.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 10, 2015 at 08:18

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 10, 2015 at 08:16

    Hello @danielunda,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 9, 2015 at 17:35

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 9, 2015 at 17:32

    Hello,

    1. We recommend you to keep 4.3.1 version for now as we haven’t tested 4.4 version yet.

    2. Yes, you can update Woocommerce plugin.

    3. You can update Wishlist plugin.

    4. You can download a new theme version on ThemeForest site http://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976 .

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 9, 2015 at 17:27

    Hello,

    Please specify what links you want to edit.
    Please show a direct page and a screenshot.

    Thank you.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 9, 2015 at 16:12

    Hello,

    Please provide us with FTP and WP Dashboard credentials.

    Thank you.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 9, 2015 at 16:01

    Hello @danielunda,

    I’ve edited the file wp-content/themes/theleader/framework/inc/taxonomy-metadata.php and now your site is active.
    Please clear browser cache and check.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 9, 2015 at 15:40

    Hello @123abc,

    Unfortunately we can’t tell the exact date of the update for now.
    Our developers are working on it.
    You can monitor ThemeForest site http://themeforest.net/item/legenda-responsive-multipurpose-wordpress-theme/5888906 for a new version.

    Sorry for inconveniences.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 9, 2015 at 15:28

    Hello @danielunda,

    FTP credentials are incorrect.
    Please check them.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 9, 2015 at 14:45

    Hello,

    You need translate the theme using String Translation https://wpml.org/documentation/getting-started-guide/string-translation/
    https://wpml.org/documentation/getting-started-guide/theme-localization/

    Please try it.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 9, 2015 at 14:36

    Hello,

    Please add this code in Theme Options > Styling > Custom CSS > Custom CSS for desktop:

    .woocommerce .col2-set .col-1, .woocommerce-page .col2-set .col-1, .woocommerce .col2-set .col-2, .woocommerce-page .col2-set .col-2 {
        width: 100%;
    }

    I’ve checked text on “Terms and Conditions” page and haven’t seen any issues:
    http://storage3.static.itmages.com/i/15/1209/h_1449668180_2514118_f0a1569d17.png

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 9, 2015 at 13:49

    Hello,

    As I see you uploaded such image:
    http://storage3.static.itmages.com/i/15/1209/h_1449665329_9509898_85a14beb60.png

    Try to modify it with some image editor and reupload it.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 9, 2015 at 11:56

    Hello,

    You need edit the file wp-content/themes/royal/framework/shortcodes.php (find the section “! Share This Product” in line 1918), to change links you need edit the code, for example for Twitter <a href="https://twitter.com/share?url='.$permalink.'&text='.$post_title.'" class="'.$tooltip_class.'" title="'.__('Twitter', ETHEME_DOMAIN).'" target="_blank"> and replace https://twitter.com/share?url='.$permalink.'&text='.$post_title.' with a link to your Twitter account.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 9, 2015 at 11:51

    Hello,

    The link you showed has different template and in this case Woocommerce template for single product page has to be rewritten.
    Please take our apologies but it’s out of the support scope.

    Best regards,
    Jack Richardson.

  • 1 2 3 353 354 355 539 540 541
    Viewing 10,620 results - 10,591 through 10,620 (of 16,227 total)
Viewing 30 posts - 10,591 through 10,620 (of 16,227 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.