Forum Replies Created

Viewing 30 posts - 6,421 through 6,450 (of 16,304 total)
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 2, 2016 at 13:16

    Hello,

    You should rename default.custom.css file to custom.css via FTP and enable it in Blanco – Theme Settings, tick “Enable Custom CSS file”.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 2, 2016 at 09:47

    Hello,

    I’ve changed Woocommerce settings and set “Calculate tax based on” to “Shop base address” http://storage9.static.itmages.com/i/16/0902/h_1472806051_2562621_dd9578f4ae.png

    Clear browser cache and check product page now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 2, 2016 at 09:20

    Hello,

    You can disable breadcrumbs in Theme Options > General > Header Settings > Breadcrumbs Style and just select the needed style in Blog page editor http://storage2.static.itmages.com/i/16/0902/h_1472804477_9440738_62ee37c041.png .

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 2, 2016 at 08:57

    Hello,

    That is an image which you need to edit with some image editor, it’s placed in wp-content/themes/blanco/woocommerce/images/star.png.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 1, 2016 at 18:58

    Hello,

    There is no feature in the theme to search by sku. Sorry.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 1, 2016 at 18:49

    Hello,

    We don’t guarantee full compatibility of 3rd-party plugins with the theme. You need search for plugins yourself. As an example you can try this one https://wordpress.org/plugins/search-everything/ .

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 1, 2016 at 16:19

    Hello,

    Sorry, but search form works only for products or posts.
    You can use some plugin to get pages in search results.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 1, 2016 at 16:00

    Hello,

    1. Add this code in custom.css file:

    #product-page .product-shop .main-info .stock {
        float: none;
    }

    2. Use this css code:

    .cart_list.product_list_widget a {
        font-size: 14px;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 1, 2016 at 15:12

    Hello,

    I’ve updated your translation file and translation for cart widget is working well http://prntscr.com/ccxhtq . As for the “Qty” phrase just translate it in your hu_HU.po file http://prntscr.com/ccxidj

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 1, 2016 at 11:47

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 1, 2016 at 11:37

    Hello,

    I’ve added the following css code in your child style.css file to fix the arrows:

    .page-numbers .next::before, .pagination .next::before {
        content: "\f105";
        font-family: fontawesome;
        font-size: 19px;
    }
    
    .page-numbers .prev::before, .pagination .prev::before {
    	    content: "\f104";
        	font-family: fontawesome;
        	font-size: 19px;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 1, 2016 at 10:30

    Hello,

    Add this code in Theme Options > Custom CSS > Global Custom CSS:

    .product-categories > li > a:hover {
        color: red;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 31, 2016 at 19:25

    Hello,

    Ok, looking forward to your reply.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 31, 2016 at 18:08

    Hello,

    I’ve checked your site and mail icon opens my default mail client. So the problem is on your side.
    Have you installed any mail client on your PC? What client are you using?

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 31, 2016 at 16:36

    Hello,

    May we reupload theme files?
    Please provide FTP credentials.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 31, 2016 at 14:07

    Hello,

    Are you checking this in Chrome browser?
    Please check in Firefox.
    Also you can try remove target="_blank" in the code <a href="mailto:enteryour@addresshere.com?subject='.$post_title.'&body=Check%20this%20out:%20'.$permalink.'" class="'.$tooltip_class.'" title="'.__('Mail to friend', ET_DOMAIN).'" target="_blank"> in line 2050 of the file wp-content/themes/royal/framework/shortcodes.php.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 31, 2016 at 13:56

    Hello,

    Unfortunately there is no such option.
    The best size of product images is 1,000px × 1,000px.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 31, 2016 at 13:16

    Hello,

    It should open your default mail client also.
    To keep the changes safe you need make them in child theme https://codex.wordpress.org/Child_Themes .

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 31, 2016 at 12:58

    Hello,

    You need edit the file wp-content/themes/royal/framework/shortcodes.php (find the section “! Share This Product” in line 1965), to change links you need edit the code, for example for Twitter <a href="https://twitter.com/share?url='.$permalink.'&text='.$post_title.'" class="'.$tooltip_class.'" title="'.__('Twitter', ETHEME_DOMAIN).'" target="_blank"> and replace https://twitter.com/share?url='.$permalink.'&text='.$post_title.' with a link to your Twitter account.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 31, 2016 at 09:19

    Hello,

    Widgets for those pages are loaded from Primary Widget Area in Appearance > Widgets.
    To disable sidebar you need select template “One page, so sidebar” in page editor http://storage8.static.itmages.com/i/16/0831/h_1472631324_6022073_f4c7c615aa.png .

    To make google map working you need use API key.
    Please read how to get it https://developers.google.com/maps/documentation/javascript/tutorials/adding-a-google-map#step_3_get_an_api_key .
    Then you need edit the file wp-content/themes/blanco/code/shortcodes.php, find the line 148 wp_enqueue_script('google.maps', 'http://maps.google.com/maps/api/js?sensor=false');, replace the code with this http://maps.google.com/maps/api/js?key=YOUR_API_KEY&sensor=false');, add your API key instead of “YOUR_API_KEY” text in the link.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 31, 2016 at 09:10

    Hello,

    Please update the theme to 3.0.3 version.

    After that check the site.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 30, 2016 at 16:41

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 30, 2016 at 16:06

    Hello,

    I’ve increased memory_limit value in wp-config.php value with the code define('WP_MEMORY_LIMIT', '296M');

    Now VC editor is working.
    Clear browser cache and check.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 30, 2016 at 16:02

    Hello,

    Ok. Let us know.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 30, 2016 at 14:29

    Hello,

    You created empty FTP account.
    We don’t see any files there.
    Please give us access to the site files.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 30, 2016 at 14:24

    Hello,

    What is the FTP password?
    You missed it.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 30, 2016 at 13:46

    Hello,

    Unfortunately there are no such pages in template package, sorry.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 30, 2016 at 11:43

    Hello,

    Again we checked your site and didn’t see the issue:
    http://prntscr.com/cc15s8
    http://prntscr.com/cc16

    Please check if the issue persists only with our theme or some other theme too.
    Also try to disable additional extensions you installed for your browser.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 30, 2016 at 11:10

    Hello,

    To show brands in shop page sidebar go to Appearance > Widgets and add 8theme – Brands Filter widget into “Shop Sidebar” area.
    You can upload image to menu using the link “Upload menu item image”, to disable text you need set Label to “none” http://storage7.static.itmages.com/i/16/0830/h_1472551814_2294099_2987890399.png

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 30, 2016 at 09:18

    Hello,

    In this case we also need wp-admin login details for the http://www.hooligans-shop.com site as you provided them to other one.
    Please give us them in private content area.
    Thank you.

    Best regards,
    Jack Richardson.

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Viewing 30 posts - 6,421 through 6,450 (of 16,304 total)
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