Hello,
We can’t connect via FTP getting the errors:
Error: Connection timed out
Error: Could not connect to server
Do you have Firewall on a server or our IP has to be added to white list?
Best regards,
Jack Richardson.
Hello,
We can’t connect via FTP getting the errors:
Error: Connection timed out
Error: Could not connect to server
Do you have Firewall on a server or our IP has to be added to white list?
Best regards,
Jack Richardson.
Hello,
May we reupload the theme files? Please provide FTP credentials.
Thank you.
Best regards,
Jack Richardson.
Hello,
Are you checking resizing browser window or on mobile devices?
If you resize browser window you have to reload a page.
Best regards,
Jack Richardson.
Hello,
We’ve taken your query into account.
Thank you for the suggestion.
Best regards,
Jack Richardson.
Hello,
Have you edited any other files in the theme? May we reupload it? Please provide FTP credentials.
As for the category “appliances” I don’t see it in Products > Categories.
For this shortcode [etheme_sale_products per_page="12"] you need add sale price to your products. Have you done this?
Best regards,
Jack Richardson.
Hello,
If you select Gallery as post format then you need to add images into post as gallery http://prntscr.com/cep3rx
Best regards,
Jack Richardson.
Hello,
Thank you for these kind words and your 5 stars review on ThemeForest site. We appreciate it very much!
Have a nice day to you 🙂 .
Best regards,
Jack Richardson.
Hello,
I’ve changed slider width http://storage4.static.itmages.com/i/16/0905/h_1473092213_8355609_1af7c53584.png .
Check it on mobile now.
As for footer as I see you’ve edited footer.php file, but it’s not recommended because you’ll loose the changes after theme update. To create your own footer go to Appearance > Widget and add Text widget with your content into The First, Second, Third, Fourth Footer Widget Area.
https://www.8theme.com/demo/docs/blanco/#!/widgets
cart amount hide fixed, but i want to show items counts, 1, 2, 3 ,4 etc in cart in display
Sorry, but there is no such feature.
Best regards,
Jack Richardson.
Hello,
slider (images do not display full) croped autometically
Please provide WP Dashboard credentials in Private Content.
Search button (Go button moved down)
Add this code in custom.css file:
@media(max-width: 480px) {
#search input[type="text"] {
width: 235px;
}}
footer (footer goes mess up with colume)
Please provide WP Dashboard credentials in Private Content.
can we hide http://prntscr.com/cecnem “add to cart item prices” hide the price from top right under icon of cart
Use this css code:
#top-cart .amount {
display: none;
}
Best regards,
Jack Richardson.
Hello,
The latest theme version is 2.9.2, download it from themeforest site https://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050 and update on your site via FTP.
Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
All required plugins can be downloaded here https://www.8theme.com/download-plugins/ .
Don’t forget to create back up of your files and database before starting update process!
(it’s for Legenda theme but the process is the same)
Best regards,
Jack Richardson.
Hello,
I’ve added the css code in custom.css:
.single.single-product .slider-container {
display: inline-block;
}
Please check accordion element on single product pages now. Don’t forget to clear browser cache before checking.
Best regards,
Jack Richardson.
Hello,
You are welcome.
Best regards,
Jack Richardson.
Hello,
You are welcome.
Best regards,
Jack Richardson.
Hello,
Please check the following widgets area http://prntscr.com/ceb6ak and here is the result http://prntscr.com/ceb6g1
Best regards,
Jack Richardson.
Hello,
Unfortunately credentials you gave are incorrect. Please check them.
Best regards,
Jack Richardson.
Hello,
We also need the link to your wp-admin area.
Thank you.
Best regards,
Jack Richardson.
Hello,
Please provide us with WP Dashboard and FTP credentials in private content.
Best regards,
Jack Richardson.
Hello,
The problem may be related to your server. Ask your hosting provider support to check ModSecurity rules, also let them check error_log files to get more information what is causing this.
Best regards,
Jack Richardson.
Hello,
We can’t view your site getting the error:
The requested URL could not be retrieved
Please check it with your hosting provider support.
Also provide WP Dashboard credentials in private content.
Best regards,
Jack Richardson.
Hello,
You just need to add Text widget with your content into Footer Copyright Widget and demo content will be overwritten.
Also disable demo footer in Theme Options > General.
Best regards,
Jack Richardson.
Hello,
Please show a direct page where you don’t have reviews tab.
When you update theme you need delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package. Please try it.
Best regards,
Jack Richardson.
Hello,
Your site is under maintenance. Please give WP Dashboard credentials in private content.
Best regards,
Jack Richardson.
Hello,
You need edit the file in the directory wp-content/themes/legenda/languages.
Best regards,
Jack Richardson.
Hello,
You need remove sale price for the mentioned products.
Best regards,
Jack Richardson.
Hello,
Please refer to Woocommerce documentation:
https://docs.woocommerce.com/document/override-loop-template-and-show-quantities-next-to-add-to-cart-buttons/
Best regards,
Jack Richardson.
Hello,
You need disable Hard Crop option in Woocommerce > Settings > Products > Display and regenerate thumbnails with the plugin https://wordpress.org/plugins/regenerate-thumbnails/
Best regards,
Jack Richardson.
Hello,
Some plugin is causing the issue.
I disabled all 3rd-party plugins and added the image. Check the page now.
So you need disable plugins one by one to find what is causing the problem.
Best regards,
Jack Richardson.
Hello,
As I see images are changing http://storage7.static.itmages.com/i/16/0902/h_1472829656_3125761_59ccad8db3.png
Try to clear cache/cookies and check again.
Best regards,
Jack Richardson.
Hello,
Thank you.
We appreciate it very much!
If you have any questions feel free to contact us.
Have a nice day!
Best regards,
Jack Richardson.
Hello,
Please provide WP Dashboard credentials in private content.
Best regards,
Jack Richardson.