Forum Replies Created

Viewing 30 posts - 6,091 through 6,120 (of 16,294 total)
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 10, 2016 at 09:59

    Hello,

    Unfortunately there is no such feature.

    Sorry.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 10, 2016 at 09:53

    Hello,

    May we reupload theme files? Please confirm you have a backup.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 10, 2016 at 08:35

    Hello,

    As I see you’re still using old theme version. Update it to 4.2 version https://themeforest.net/item/idstore-responsive-multipurpose-ecommerce-theme/4792186

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 10, 2016 at 08:18

    Hello,

    Use this code in child style.css file:

    ul.product-categories a {
        font-size: 18px;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 10, 2016 at 08:14

    Hello,

    I’ve enabled the option “Include styles from “Ultimate Addons for Visual Composer” on every page” in Theme Options > General. Clear browser cache and check footer now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 10, 2016 at 08:05

    Hello,

    Please refer to this article:
    https://majemedia.com/woocommerce-how-to-show-empty-categories/

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 7, 2016 at 17:54

    Hello,

    I’ve edited the code to this:

    @media (max-width: 768px) {
    #lang_sel_click a.lang_sel_sel{
       display: none;
    }}
    
    @media (min-width: 1200px) {li.menu-item.menu-item-language.menu-item-language-current.menu-item-has-children {
        display: none;
    }}

    Please check switcher now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 7, 2016 at 16:59

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 7, 2016 at 16:20

    Hello,

    There is Internal Server Error on your site, that’s why product can’t be added to cart. You need contact your hosting provider regarding this issue.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 7, 2016 at 15:21

    You are welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 7, 2016 at 15:19

    Hello,

    WP Dashboard credentials are incorrect. Please check them.
    Also provide FTP credentials.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 7, 2016 at 15:15

    Hello,

    You need update the theme to 1.7.1 version. Before update delete “woocommerce” folder in the directory wp-content/themes/classico/ and it’ll be reuploaded from a new theme package.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 7, 2016 at 14:22

    Hello,

    The archive has been updated https://themeforest.net/item/the-leader-ecommerce-responsive-mpurpose-theme/5493981 .
    You can download it.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 7, 2016 at 13:29

    Hello,

    You can try PolyLang plugin which is free, but we guarantee full compatibility with WPML only.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 7, 2016 at 13:27

    Hello,

    1. I’ve added this code in Global Custom CSS section:

    .shop_attributes th {
       width: 200px;
    }

    Check the tabs now.

    2. Also I’ve added this code:

    .tabs .tab-content h2 {
        font-family: Roboto !important;
    }
    
    .tabs .tab-content p {
        font: 13px/24px 'Open Sans', Georgia, Helvetica, sans-serif !important;
    }

    Clear browser cache and check tabs font.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 7, 2016 at 12:48

    Hello,

    That warning is related to your 3rd-party plugins. You have to check their files as it’s not related to our theme because this warning is shown with default WordPress theme too.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 7, 2016 at 11:26

    Hello,

    1. Go to Theme Options > Typography and set needed font for your site.

    2, 3. Try to add this css code in child theme style.css:

    .menu > ul > li > a, .product-name a {
       text-transform: none !important;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 7, 2016 at 09:32

    Hello,

    Use this code in Global Custom CSS:

    .eg-home-sidebar-element-12 {
        border-top-width: 2px !important;
        border-right-width: 2px !important;
        border-bottom-width: 2px !important;
        border-left-width: 2px !important;
        border-color: #a8a8a8 !important;
        border-style: solid !important;
    }
    .eg-home-sidebar-element-12:hover {
        border-color: #white !important;
    }
    .eg-home-sidebar-element-11 {
       margin: 0px 0px 40px 0px;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 7, 2016 at 09:26

    Hello,

    Have you edited theme files to add the switcher to mobile menu?

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 7, 2016 at 09:22

    Hello,

    Sorry, but there is no such feature.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 7, 2016 at 09:18

    Hello,

    I don’t see Woocommerce settings section in the dashboard. Have you limited permissions for us? Please give us full access to admin panel.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 7, 2016 at 08:01

    Hello,

    Yes, the site worked properly.
    Now your site is giving 500 error. This is related to server configuration. You need contact your hosting provider support regarding this problem.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 6, 2016 at 19:27

    Hello,

    To use our theme your server should meet the requirements described in the documentation https://www.8theme.com/demo/docs/woopress/ (“1.1 Before you start” section). Please check it.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 6, 2016 at 19:24

    Hello,

    I don’t see any issues on the page http://storage2.static.itmages.com/i/16/1006/h_1475778297_1364526_ce0a78d98c.jpeg .
    Please show a screenshot of the problem.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 6, 2016 at 17:45

    Hello,

    Please use this css code:

    .header-type-18 .navbar-right .navbar-right .shop-text .total {
       color: #E4E4E4;
    }
    .badge-number {
        display: block !important;
        top: -2px;
        right: 1px;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 6, 2016 at 17:37

    Hello,

    “Impact Regular” is not Google font, you need download its files and upload to your site folder, then include it into the theme using @font-face (read here http://www.wpbeginner.com/wp-themes/how-to-add-custom-fonts-in-wordpress/ , section “Adding Custom Fonts in WordPress Using CSS3 @font-face”).

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 6, 2016 at 14:37

    Hello,

    The problem is related to WP Menu Cart Pro plugin. Please take our apologies but we don’t guarantee full compatibility of 3rd-party plugins with the theme.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 6, 2016 at 13:12

    Hello,

    We didn’t make any changes. As I see you have parent Legenda theme activated in Appearance > Themes. Activate child theme back.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 6, 2016 at 12:02

    Hello,

    Edit row settings http://storage4.static.itmages.com/i/16/1006/h_1475751733_7846743_9f9607cd81.jpeg and select “Stretch row” or “Stretch row and content”.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 6, 2016 at 11:57

    Hello,

    I’ve changed header background in Theme Options > Color Scheme and added this code in Global Custom CSS section:

    .header-type-7 .header .tbs {
        display: none;
    }
    header.header .menu-wrapper {
       border-top: 1px solid white;
    }
    .header-logo {
        float: left;
    }

    Please check header now.

    You can change fonts in Theme Options > Typography.

    Best regards,
    Jack Richardson.

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    Viewing 6,120 results - 6,091 through 6,120 (of 16,294 total)
Viewing 30 posts - 6,091 through 6,120 (of 16,294 total)
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