Return to previous page

Cart not working - by kordicpetar - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 7 years, 6 months ago ago by Jack Richardson

kordicpetar

Participant

October 6, 2016 at 08:09

Hi there,

I have problem with adding items to cart. When I click on add to cart, I get message that it is successfully added, but when I click in menu on cart or in top menu in cart, it say, cart is empty. I turn off all my plugins problem still persist.

Also, when I turn off all of my plugins, nothing is changing on site, like everything is still on. What can cause this problem?

Please, contact administrator
for this information.

#141733 Copied

5 Answers

Jack Richardson

Support staff

October 6, 2016 at 09:29

Hello,

Please give us WP Dashboard credentials too.

Thank you.
Best regards,
Jack Richardson.

#141747 Copied

kordicpetar

Participant

October 6, 2016 at 10:57

Here are credentials.

Also did you done something with site? Now cart works, but site do not look like it look previous. Look at this two:

https://postimg.org/image/g95jji1vx/
https://postimg.org/image/3ufjl6vc9/

It seems like my child css suddenly do not work.

Please, contact administrator
for this information.

#141762 Copied

Jack Richardson

Support staff

October 6, 2016 at 13:12

Hello,

We didn’t make any changes. As I see you have parent Legenda theme activated in Appearance > Themes. Activate child theme back.

Best regards,
Jack Richardson.

#141789 Copied

kordicpetar

Participant

October 6, 2016 at 13:41

Ok, look at the cart now. It removes items from cart when I try to add another one.

I am sending you preview of notification http://pho.to/AMyqh

#141799 Copied

Jack Richardson

Support staff

October 6, 2016 at 14:37

Hello,

The problem is related to WP Menu Cart Pro plugin. Please take our apologies but we don’t guarantee full compatibility of 3rd-party plugins with the theme.

Best regards,
Jack Richardson.

#141801 Copied
Viewing 6 results - 1 through 6 (of 6 total)