Forum Replies Created

Viewing 30 posts - 6,031 through 6,060 (of 16,294 total)
1 2 3 … 201 202 203 … 542 543 544
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 19, 2016 at 18:34

    Hello,

    As I see this product http://drorjewelry.com/index.php/product/po0004/ doesn’t have gallery images http://storage7.static.itmages.com/i/16/1019/h_1476898409_7709104_eac53ea524.jpeg , add them and thumbnails will show.

    Best regards,
    Jack Richardson.

    #143282 Copied In reply to: product page images problem
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 19, 2016 at 18:26

    Hello,

    3. I don’t see such issue on the Cart page http://storage9.static.itmages.com/i/16/1019/h_1476898012_4382746_515298b1d8.jpeg .
    What device are you checking?

    Best regards,
    Jack Richardson.

    #143281 Copied In reply to: Mobile issues
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 19, 2016 at 17:32

    Hello,

    There is error on your site:
    Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 7680 bytes) in /var/www/vhosts/popeastyle.com/httpdocs/wp-admin/includes/deprecated.php on line 1390

    You need ask your hosting provider support to increase memory_limit value.

    Best regards,
    Jack Richardson.

    #143272 Copied In reply to: problem to activate woocomerce plugging
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 19, 2016 at 15:35

    Hello,

    1. Add this code in custom.css file:

    .footer_block1 .menu li {
    text-align: center;
}

    2. Use this css code:

    .span12.responsive-switcher.visible-phone.visible-tablet {
    visibility: hidden;
}

    3. Please show a direct page of the issue.

    Best regards,
    Jack Richardson.

    #143258 Copied In reply to: Mobile issues
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 19, 2016 at 14:41

    Hello,

    Please provide FTP and WP admin credentials in private content.

    Best regards,
    Jack Richardson.

    #143242 Copied In reply to: issues with theme rendering
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 19, 2016 at 13:20

    Hello,

    The issue is related to payment gateway. It depends on what payment gateway you use. So please try to use another one as the problem persists not only with our theme but with default WordPress theme too.

    Best regards,
    Jack Richardson.

    #143232 Copied In reply to: thank-you page
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 19, 2016 at 12:34

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    #143222 Copied In reply to: Problem display on smartphone
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 19, 2016 at 09:55

    Hello,

    Add the following css code instead of provided before:

    .container .products-grid .product .product-image-wrapper {
border: none !important;
padding: 0 2px;
}
.products-grid .product .product-image-wrapper a img {
border: 1px solid black !important;
}

    Best regards,
    Jack Richardson.

    #143207 Copied In reply to: Problem display on smartphone
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 19, 2016 at 08:18

    Hello,

    Please try this code in Custom CSS:

    @media (max-width: 480px) {.products-grid .product .product-image-wrapper {
    margin-bottom: 25px !important;
}}

    Best regards,
    Jack Richardson.

    #143195 Copied In reply to: Problem display on smartphone
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 18, 2016 at 19:35

    Hello,

    I don’t see any issues with borders:
    http://storage7.static.itmages.com/i/16/1018/h_1476815743_4138242_7fb506aa81.jpeg

    Please show a screenshot.

    Best regards,
    Jack Richardson.

    #143177 Copied In reply to: Problem display on smartphone
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 18, 2016 at 19:32

    Hello,

    Yes, you need use Photoshop.
    Sorry, but this is beyond our basic support scope to customize clients’ images.

    Best regards,
    Jack Richardson.

    #143176 Copied In reply to: Revolution slider- how to insert picture correctly
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 18, 2016 at 19:29

    Hello,

    Please show screenshots of the problems for better understanding and provide direct pages links where you have issues.

    Also provide WP Dashboard credentials in private content.

    Thank you.
    Best regards,
    Jack Richardson.

    #143174 Copied In reply to: product page images problem
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 18, 2016 at 19:12

    Hello,

    Add this code in Custom CSS:

    @media (max-width: 480px) {.products-grid .product .star-rating {
    display: block !important;
    margin-bottom: 0px !important
}}

    Best regards,
    Jack Richardson.

    #143169 Copied In reply to: Problem display on smartphone
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 18, 2016 at 19:05

    Hello,

    Please provide FTP credentials in Private Content.

    Best regards,
    Jack Richardson.

    #143166 Copied In reply to: thank-you page
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 18, 2016 at 14:03

    Hello,

    You’re welcome.

    Have a nice day too!

    Best regards,
    Jack Richardson.

    #143100 Copied In reply to: Problem display on smartphone
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 18, 2016 at 13:44

    Hello,

    Please try to use this code:

    @media (min-width: 1200px) {.page-id-8839 .span4.product-category {
margin-bottom: 55px;
height: 250px;
}}

    Best regards,
    Jack Richardson.

    #143096 Copied In reply to: Problem display on smartphone
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 18, 2016 at 08:51

    Hello,

    You need update your translation files to get new strings. How to do this is written here http://betterwp.net/wordpress-tips/create-pot-file-using-poedit./ (“Updating a .po (and .mo) file”).

    Best regards,
    Jack Richardson.

    #143048 Copied In reply to: Translation
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 18, 2016 at 08:48

    Hello,

    You forgot to close <a> tag in Appearance > Widgets > “Informatie” block (3rd Text widget). I’ve corrected it and footer is shown. Please check.

    Best regards,
    Jack Richardson.

    #143047 Copied In reply to: Widgets aren't working
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 17, 2016 at 20:14

    Hello,

    Add this code in Theme Options > Styling > Custom CSS > Global Custom CSS:

    .product-information .short-description p {
    line-height: 1.8 !important;
    margin-bottom: 20px;
}

    Best regards,
    Jack Richardson.

    #143010 Copied In reply to: Line Breaks on Single Product Page
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 17, 2016 at 20:05

    Hello,

    Please provide WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    #143009 Copied In reply to: Revolution slider- how to insert picture correctly
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 17, 2016 at 17:58

    Hello,

    The background color is set in “post” grid in Grid Builder:
    http://storage1.static.itmages.com/i/16/1017/h_1476723416_2912675_ab556e77ba.jpeg

    Remove it there.

    As I see you’ve already added the line.

    Best regards,
    Jack Richardson.

    #142989 Copied In reply to: About Footer
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 17, 2016 at 14:54

    You’re welcome.

    Best regards,
    Jack Richardson.

    #142960 Copied In reply to: Cart and checkout pages
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 17, 2016 at 14:53

    Hello,

    Sorry, but your query is a bit unclear. Could you please describe what exactly you want to achieve?

    Thank you.
    Best regards,
    Jack Richardson.

    #142959 Copied In reply to: Can adjust url the post
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 17, 2016 at 14:49

    Hello,

    You need use this shortcode [etheme_contacts gmap="0"] to remove the map.

    Best regards,
    Jack Richardson.

    #142954 Copied In reply to: Cart and checkout pages
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 17, 2016 at 14:39

    Hello,

    Please provide WP admin credentials in private content.

    Best regards,
    Jack Richardson.

    #142949 Copied In reply to: About Footer
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 17, 2016 at 12:57

    Hello,

    Add this code in custom.css file:

    .text-banner p {
    font-size: 16px;
}

    Best regards,
    Jack Richardson.

    #142914 Copied In reply to: Cart and checkout pages
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 17, 2016 at 12:54

    Hello,

    You need make changes in child theme https://codex.wordpress.org/Child_Themes .
    Create the same directory in child theme like royal-child/woocommerce/single-product and copy the file up-sells.php there and edit it.

    Best regards,
    Jack Richardson.

    #142912 Copied In reply to: Up Selling Wording
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 17, 2016 at 12:02

    Hello,

    Please update the plugin “Ultimate Addons for Visual Composer” https://www.8theme.com/download-plugins/ .

    Best regards,
    Jack Richardson.

    #142901 Copied In reply to: Widgets aren't working
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 17, 2016 at 11:37

    Hello,

    I’ve changed id tag # to class tag . in your custom css code.
    Please check now.

    Best regards,
    Jack Richardson.

    #142897 Copied In reply to: Menu ID
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 17, 2016 at 10:43

    Hello,

    I’ve checked the option with Storefront theme and the same issue persists there too:
    http://storage6.static.itmages.com/i/16/1017/h_1476697278_6784220_2302230f10.jpeg

    So it’s related to Woocommerce plugin, not to the theme. You need contact the plugin authors.

    Best regards,
    Jack Richardson.

    #142881 Copied In reply to: Product Add-on error
  • 1 2 3 … 201 202 203 … 542 543 544
    Viewing 6,060 results - 6,031 through 6,060 (of 16,294 total)
Viewing 30 posts - 6,031 through 6,060 (of 16,294 total)
1 2 3 … 201 202 203 … 542 543 544

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