Hello,
Add this css code in Theme Options > Custom CSS > Custom CSS for mobile:
.categories-mask {
width: 100% !important;
left: 0 !important;
}
Best regards,
Jack Richardson.
Hello,
Add this css code in Theme Options > Custom CSS > Custom CSS for mobile:
.categories-mask {
width: 100% !important;
left: 0 !important;
}
Best regards,
Jack Richardson.
Hello,
Try to disable all 3rd-party plugins and check product editor after that.
Best regards,
Jack Richardson.
Hello @chic_webmaster,
Please provide FTP and WP admin credentials in Private Content.
Best regards,
Jack Richardson.
Hello,
You’re welcome.
Best regards,
Jack Richardson.
Hello,
Sorry, but that option was added by Ultimate VC Addons plugin. It’s not related to the theme.
Best regards,
Jack Richardson.
Hello,
Please provide FTP and WP Dashboard credentials in Private Content.
Best regards,
Jack Richardson.
Hello,
First of all create back up of your files and database before starting update process!
Then delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
All required plugins can be downloaded here https://www.8theme.com/download-plugins/ .
(it’s for Legenda theme but the process is the same).
Best regards,
Jack Richardson.
Hello,
1. The same issue persists with default WordPress theme. In this case you need contact woocommerce support to investigate the problem.
2. Such feature is related to woocommerce not to the theme. You can search any plugin to achieve what you need, for example https://wordpress.org/plugins/woocommerce-pdf-invoices/
Best regards,
Jack Richardson.
Hello,
Please provide us with WP Dashboard and FTP login info in private content area and we’ll check the issue.
Best regards,
Jack Richardson.
Hello,
As I see you are using our Royal theme on your new project with new domain name. Due to Envato license agreement you can use one theme license per one domain/site only.
Please provide us with purchase codes for each projects where you are using our theme in private content area.
Thank you.
Best regards,
Jack Richardson.
Hello,
how would i make the “product gallery” images display as smaller thumbnails until they are clicked ?
Go to Theme Options > Single product page > turn on “Enable slider for gallery images” option.
One query i have with it now is that it default opens a category – can i have it so that all categories are “closed” on visit to the homepage ?
To close first category you need edit the wp-content/themes/woopress/js/etheme.js file. Find and comment out line 1819
$this.find('>li').first().find('.open-this').html(minusIcon).parent().addClass('opened').find('ul.children').show();
Best regards,
Jack Richardson.
Hello,
You can change position and styling of cart widget via CSS customization.
As for the changing link of cart widget it requires extra customization in theme source files.
Best regards,
Jack Richardson.
Hello,
I’ve changed order of the icons. Please check.
As for the new icons you want to add, it requires additional customization which is beyond our basic support scope. You can order customization service here https://www.8theme.com/customization-services/ .
Best regards,
Jack Richardson.
Hello,
You can enable Cart icon in Theme Options > Header > Enable cart widget > On.
Best regards,
Jack Richardson.
Hello,
Add this code in Theme Options > Custom CSS > Global Custom CSS:
.mobile-nav .widget_icl_lang_sel_widget {
display: inline-block;
}
Best regards,
Jack Richardson.
Hello,
I’ve updated your translation files. Please clear browser cache and check cart widget now.
What device are you checking the site in?
I see Cart page this way on mobile http://prntscr.com/d8xvi0 .
Best regards,
Jack Richardson.
Hello,
Your previous FTP credentials are incorrect. Please provide the correct ones.
Best regards,
Jack Richardson.
Hello,
Woocommerce filters work only with default Woocommerce template, not for custom pages that you created with VC elements.
Add the filter to “Shop Sidebar” area in Appearance > Widgets and check any product category page.
Best regards,
Jack Richardson.
Hello @tommytai,
Go to Appearance > Widgets and add empty Text widget in Left Side top bar area.
Best regards,
Jack Richardson.
Hello,
As I see custom tab is translated on single product pages.
Please show a screenshot of the issue.
Best regards,
Jack Richardson.
Hello,
Please refer to WPML topic https://wpml.org/forums/topic/abbreviation-instead-of-language-name/ .
Add this code in Global Custom CSS section:
.home .header-type-3 .top-bar {
background-color: rgba(0, 0, 0, 0.1);
}
Best regards,
Jack Richardson.
Hello,
Glad to hear you managed to resolve the issue.
If there are any questions don’t hesitate to contact us.
Best regards,
Jack Richardson.
Hello,
1. Checkout page is working fine now: http://prntscr.com/d8jle8
I was able to select payment method.
2. Please show a screenshot of the cart page issue on mobile. You can upload it to any web storage and provide the link.
3. As for Theme Options, the problem is related to your server. You need to configure the server to send a JavaScript response with
Content-Type: application/javascript
Contact your hosting provider support regarding this.
Best regards,
Jack Richardson.
Hello,
Please specify the order you want to show icons.
Best regards,
Jack Richardson.
Hello,
You can download the latest plugin version here https://www.8theme.com/download-plugins/ .
Download the archive, extract it and upload to wp-content/plugins directory with overwriting.
Best regards,
Jack Richardson.
Hello,
There is no html version of that template, but you can find these ones:
https://www.8theme.com/demo/html/woopress/preview/
Best regards,
Jack Richardson.
Hello,
1. “SHOP BY DEPARTMENTS” section displays product categories. Have you created categories in Products > Categories?
2. To make newsletter shortcode working you need use MailChimp plugin https://www.8theme.com/demo/docs/woopress/#!/1_newsletters .
3. You should create your own footer in Static Blocks as described in the documentation https://www.8theme.com/demo/docs/woopress/#!/0_footer .
4. To remove language and currency options go to Appearance > Widgets and add empty Text widget in “Left Side top bar area”.
5. Please provide WP Dashboard credentials to check the issues with latest products and QR code.
Best regards,
Jack Richardson.
Hello,
Yes, one of our support member is in Ukraine.
So don’t worry about it.
Best regards,
Jack Richardson.
Hello,
This query is related to Woocommerce support team. You should contact them for a solution.
Best regards,
Jack Richardson.
Hello,
You’re welcome.
Best regards,
Jack Richardson.