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Forum Replies Created

Viewing 30 posts - 181 through 210 (of 1,384 total)

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John Holden

Participant

September 17, 2020 at 05:36

Hi,

Go to Dashboard > WooCommerce > Settings > General tab > Currency options.

By default, there is no multi-currency functionality in WC or in the theme.
You can try https://wordpress.org/plugins/currency-switcher-woocommerce/ or https://wordpress.org/plugins/wc-multi-currency/ or similar.

Regards,
Hung PD

#251642 Copied In reply to: my orders page not working

John Holden

Participant

September 17, 2020 at 05:32

Hi,

On first sight, your site is not slow, and test results are pretty well –https://gtmetrix.com/reports/shaistajewelry.com/WxMZHPAf

Have you sorted it out?

Regards,
Hung PD

#251641 Copied In reply to: Defer JS Scripts

John Holden

Participant

September 17, 2020 at 05:29

Hi,

Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here via Private Content area

Regards,
Hung PD

#251640 Copied In reply to: Loading Indicator

John Holden

Participant

September 17, 2020 at 05:28

Hi,

Please send:

– Screenshots of issues
– Admin info (wp-admin URL, username, password)

I will check this problem for you.

Regards,
Hung PD

#251639 Copied In reply to: How to keep the header visible when I go up and down in the website (XSTORE)

John Holden

Participant

September 17, 2020 at 05:27

Hello,

Change texts in the appropriate inputs http://prntscr.com/t8fmv5

Regards,
Hung PD

#251638 Copied In reply to: Translation problem

John Holden

Participant

September 17, 2020 at 05:25

Hi,

On first sight, your site is not slow https://gtmetrix.com/reports/officialhcgdietstore.com/RzJ4Ln6c

Regards,
Hung PD

#251637 Copied In reply to: Issues with very slow Website pages.

John Holden

Participant

September 17, 2020 at 05:22

Hi,

You can disable Wishlist plugin

Regards,
Hung PD

#251636 Copied In reply to: How to disable wishlist?

John Holden

Participant

September 17, 2020 at 05:21

Hi,

Please send:

– Admin info (wp-admin URL, username, password)

I will check this problem for you.

Regards,
Hung PD

#251635 Copied In reply to: Not selecting colors on product

John Holden

Participant

September 17, 2020 at 05:18

Hello,

Go to Theme Options > WooCommerce > Single product > remove Size Guide Image.

Regards,
Hung PD

#251634 Copied In reply to: How to remove Size guide button

John Holden

Participant

September 17, 2020 at 05:16

Hi,

1. You can read here https://www.nginx.com/resources/glossary/nginx/

2. Please follow this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Regards,
Hung PD

#251633 Copied In reply to: Nginx

John Holden

Participant

September 17, 2020 at 05:15

Hi,

If you want to update bundled plugins you can do this from XStore > Plugin Installer > hover over the plugins with the update and click the Update button http://prntscr.com/uh4ts6 Not from Plugins > and clicking the update link. Only using Plugin Installer or manually via FTP.

Regards,
Hung PD

#251632 Copied In reply to: WP Bakery update
John Holden

Participant

September 17, 2020 at 05:13
Hi,

Use below code

.form-row.place-order { position: relative; z-index: 0; }

Regards,
Hung PD
#251631 Copied In reply to: plugin overlay menu
John Holden

Participant

September 15, 2020 at 05:27

Hi,

I didn’t see it. Did you remove it?

Regards,
Hung PD

#251403 Copied In reply to: slider revolution – wheel / scroll

John Holden

Participant

September 15, 2020 at 05:19

Hi,

You can update plugins via FTP https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Regards,
Hung PD

#251401 Copied In reply to: unable to update some add on from xstore

John Holden

Participant

September 15, 2020 at 05:16

Hi,

Theme Options > WooCommerce (Shop) > Single product page > Single product layout > Location Of Upsell Products

On the product page, select upsell or cross-sell
https://www.screencast.com/t/uhJvewIKX

Regards,
Hung PD

#251400 Copied In reply to: Upsell Products doesn't appear

John Holden

Participant

September 15, 2020 at 05:11

Hi,

Please send:

– Screenshots of issues
– Admin info (wp-admin URL, username, password)

I will check this problem for you.

Regards,
Hung PD

#251399 Copied In reply to: xstore core

John Holden

Participant

September 15, 2020 at 05:09

Hi,

The images are smaller than container https://prnt.sc/uheccy

You can change the size to make it displays better

Regards,
Hung PD

#251398 Copied In reply to: blurry images on carousel

John Holden

Participant

September 14, 2020 at 05:53

Hi,

Check now please

Regards,
Hung PD

#251315 Copied In reply to: Category Page Sidebar

John Holden

Participant

September 14, 2020 at 05:28

Hi,

You can use Single Product Builder to build your own product page style.

Of course, single product builder and its settings do not include all the possible options and maybe you will need some custom CSS to change something. In this case, you may try Yellow Pencil plugin. It helps to edit styles in case you don’t have CSS skills.

Regards,
Hung PD

#251314 Copied In reply to: Can I use XStore theme to creat a new style page such as this site?

John Holden

Participant

September 14, 2020 at 05:15

Hi,

You need to update columns, because it was 1/12 column only https://prnt.sc/ugskqp

Regards,
Hung PD

#251313 Copied In reply to: Home Categories section problem

John Holden

Participant

September 14, 2020 at 05:12

Hi,

I can’t access FTP, please check again https://prnt.sc/ugsjha

Regards,
Hung PD

#251312 Copied In reply to: 8theme – Filter Products by Price not working

John Holden

Participant

September 14, 2020 at 05:05

Hi,

You can try update plugins via FTP https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Regards,
Hung PD

#251311 Copied In reply to: Problème mise à jour

John Holden

Participant

September 14, 2020 at 05:03

Hi,

Please send:

– Screenshots of issues
– Admin info (wp-admin URL, username, password)

I will check this problem for you.

Regards,
Hung PD

#251310 Copied In reply to: Changes i make in Customizer wont appear on Page

John Holden

Participant

September 14, 2020 at 05:00

Hi,

Please send:

– FTP info (server, username, password, port)
– Admin info (wp-admin URL, username, password)

I will check this problem for you.

Regards,
Hung PD

#251309 Copied In reply to: Problems with activating the licence

John Holden

Participant

September 14, 2020 at 04:55

Hi,

You don’t need to active the plugins because you still can use them with our theme. It’s just the notification from the plugin’s author, you can ignore it and your site is still working great. As the most themes on ThemeForest have the same feature, you can see that with each purchase, we will integrate the plugins with the theme and you’ll use the plugin without paying any extra fee. We always update the plugins up-to-date to ensure the customers can use plugins with ease.

Regards,
Hung PD

#251308 Copied In reply to: Xstore core is not installed

John Holden

Participant

September 7, 2020 at 05:21

Hi,

Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

Regards,
Hung PD

#250692 Copied In reply to: Xstore not responsive

John Holden

Participant

September 7, 2020 at 05:19

Hi,

That’s possible, you can customize header via Header Builder https://www.youtube.com/watch?v=RbdKjQrFnO4

Regards,
Hung PD

#250691 Copied In reply to: Question about header

John Holden

Participant

September 7, 2020 at 05:18

Hi,

You can try update via FTP

Regards,
Hung PD

#250690 Copied In reply to: Couldn't update Xstore core plugin

John Holden

Participant

September 7, 2020 at 05:14

Hi,

Go to the Pages and edit that page https://prnt.sc/ucrkau

Regards,
Hung PD

#250689 Copied In reply to: Rename Portfolio

John Holden

Participant

September 7, 2020 at 05:10

Hi,

Go to Theme Options > Header Builder > Newsletter

Regards,
Hung PD

#250688 Copied In reply to: Contact button in top bar
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Viewing 210 results - 181 through 210 (of 1,384 total)

Viewing 30 posts - 181 through 210 (of 1,384 total)

← 1 2 3 … 6 7 8 … 45 46 47 →

Forum Replies Created

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