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Forum Replies Created

Viewing 30 posts - 721 through 750 (of 1,384 total)

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John Holden

Participant

May 12, 2020 at 04:51

Hi,

Please contact correct author https://promo-theme.com/novo

Regards,
Hung PD

#236832 Copied In reply to: How to change text in input slider

John Holden

Participant

May 12, 2020 at 04:42

Hi,

Choose the necessary RTL language in the WP settings to enable RTL styles http://prntscr.com/s46qet

Regards,
Hung PD

#236831 Copied In reply to: RTL Website

John Holden

Participant

May 12, 2020 at 04:40

Hi,

Go to Loco translate > Plugins > XStore Core > New language > Choose a language + Choose a location – System > Start translating

Regards,
Hung PD

#236829 Copied In reply to: How to change login text

John Holden

Participant

May 12, 2020 at 04:36

Hi,

You can consult here https://www.8theme.com/documentation/xstore/theme-translation/

Regards,
Hung PD

#236828 Copied In reply to: NECESITO CAMBIAR EL TEMA Y PLUGIND A ESPAÑOL, AYUDA!!!

John Holden

Participant

May 11, 2020 at 04:52

Hi,

Admin credential is incorrect, please check again

Regards,
Hung PD

#236773 Copied In reply to: Mini cart display
John Holden

Participant

May 11, 2020 at 04:50
Hi,

1. Links

Add below code to Theme Options > Custom CSS

.footer-widget li a { padding: 0; }

2. Social icons

– Please put link here https://prnt.sc/seguf3

Regards,
#236772 Copied In reply to: CSS issue with StaticBlock and Elementor
John Holden

Participant

May 11, 2020 at 04:40

Hi,

It seems you fixed. I can’t find out of stock products https://prnt.sc/segsle

Regards,

#236771 Copied In reply to: Out of Stock Products are still showing on mobile website

John Holden

Participant

May 11, 2020 at 04:33

Hi,

Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

If you have a quick minute we always appreciate a 5-star rating on our theme!

https://themeforest.net/item/xstore-responsive-woocommerce-theme/15780546

Your feedback is the motivation to improve our work and services.

Regards,

#236770 Copied In reply to: Questions about Minor Adjustments

John Holden

Participant

May 9, 2020 at 06:48

Hi,

– I think you need to contact your hosting provider. Looks something is not ok with server settings (probably max input vars limit). Errors are not related to theme files.

– Check this topic and try solution mentioned there https://community.bitnami.com/t/error-500-on-aws-wordpress-using-elementor/63135 Maybe it helps you.

Regards,

#236620 Copied In reply to: I got server error 500 in theme options

John Holden

Participant

May 9, 2020 at 06:46

Hi,

Please send:

– Admin info (wp-admin URL, username, password)

I will check this problem for you.

Regards,

#236619 Copied In reply to: in carousel doesnt work resize when I changed size for mobile

John Holden

Participant

May 9, 2020 at 06:42

Hi,

Please send:

– FTP info (server, username, password, port)
– Admin info (wp-admin URL, username, password)

I will check this problem for you.

Regards,

#236618 Copied In reply to: Product Image Not Displaying

John Holden

Participant

May 9, 2020 at 06:35

Hi,

Check settings of the Compare plugin – http://prntscr.com/saj5i8

Regards,

#236616 Copied In reply to: About compare plugin

John Holden

Participant

May 9, 2020 at 06:32

Hi,

1. Additional Info

– Make sure you added attributes https://prnt.sc/sdk520

2. Product dimension

– Could you please send me some screenshots?

Regards,

#236615 Copied In reply to: Product Size ( Additional Information Tab)

John Holden

Participant

May 9, 2020 at 06:27

Hi,

Go to Theme Options -> Breadcrumbs https://prnt.sc/sdk69l

Regards,

#236614 Copied In reply to: Breadcrumbs, remove the "Previous page" link in the header.

John Holden

Participant

May 9, 2020 at 06:19

Hi,

It seems you fixed that.

Regards,

#236613 Copied In reply to: Issues with speed & shop image optimisation

John Holden

Participant

May 9, 2020 at 06:18

Hi,

Please send:

– Admin info (wp-admin URL, username, password)

I will check this problem for you.

Regards,

#236612 Copied In reply to: Infinite scroll not working correctly

John Holden

Participant

May 9, 2020 at 06:14

Hi,

Provide mockup how would you prefer to display it?

Regards,

#236611 Copied In reply to: new button in the header

John Holden

Participant

May 9, 2020 at 06:09

Hi,

The 500 error means that there is some Fatal error in PHP script or on the server side. You can turn on debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.

Also, you can contact the hosting provider and ask to give you a server error log to check what is wrong.

Regards,

#236610 Copied In reply to: I got server error 500 in theme options

John Holden

Participant

April 13, 2020 at 06:17

Hi,

Please send:

– Screenshots of issues
– Admin info (wp-admin URL, username, password)

I will check this problem for you.

Regards,
Hung PD

#233323 Copied In reply to: Square gateway "postcode" field not displaying

John Holden

Participant

April 13, 2020 at 06:15

Hi,

I thought you tried import many times and have not reset before importing.

Go to Appearance -> Menus and remove duplicated ones.

Regards,
Hung PD

#233322 Copied In reply to: The site theme Header contents and the Categories were duplicated

John Holden

Participant

April 13, 2020 at 06:13

Hi,

If you select List type, default columns are 3.

Regards,
Hung PD

#233321 Copied In reply to: Small issue

John Holden

Participant

April 13, 2020 at 05:54

Hi,

Go to Theme Options -> Woocommerce (Shop) -> Shop -> Products style https://prnt.sc/ry672m

Regards,
Hung PD

#233319 Copied In reply to: Dropdown inside all departments menu

John Holden

Participant

April 13, 2020 at 05:47

Hi,

Could you please clarify your issue? You should create new topic.

Regards,
Hung PD

#233318 Copied In reply to: Default size of theme image sizes + product sizes

John Holden

Participant

April 13, 2020 at 05:43

Hi,

Could you please clarify which unsed CSS you want to remove?

Regards,
Hung PD

#233317 Copied In reply to: Need Help

John Holden

Participant

April 7, 2020 at 06:28

Hi,

Looks that SG Optimizer plugin could be the reason of the problem. Once we disabled plugin problem disappeared.

Regards,
Hung PD

#232796 Copied In reply to: No preview in Theme Options

John Holden

Participant

April 7, 2020 at 06:17

Hi,

Please send:

– Admin info (wp-admin URL, username, password)

I will check this problem for you.

Regards,
Hung PD

#232795 Copied In reply to: Problem with FAQ and blog page

John Holden

Participant

April 7, 2020 at 06:12

Hi,

Go to Theme Options > WooCommerce > Shop > Shop page Layout > Products Per Page > change the number of products per page to 9 instead of 8.

Regards,
Hung PD

#232794 Copied In reply to: Products per row set, but not served

John Holden

Participant

April 3, 2020 at 07:32

Hi,

– You can use LocoTranslate to change that text

– ‘*’ is required fields

Regards,
Hung PD

#232503 Copied In reply to: XStore terms& conditions font in check

John Holden

Participant

April 3, 2020 at 07:07

Hi,

Regretfully, this particular customization request is outside the scope of our support as this is not related to an issue with the theme and instead has to do with your customization of it. Please keep in mind that our support only covers getting setup, theme features, and bug fixes. As such, you will need to investigate this particular issue on your own or seek help from a developer should you not feel comfortable making these changes yourself. If you have any further questions about the theme, we are more than happy to provide you with assistance on these inquiries.

Thank you for your understanding.

Regards,
Hung PD

#232498 Copied In reply to: XStore Demo Default Theme A Few Issues

John Holden

Participant

April 3, 2020 at 07:05

Hi,

You can change via Theme Options -> Woocommerce (Shope) -> Shop -> Products Style

Regards,
Hung PD

#232496 Copied In reply to: Custom Shop Page
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Viewing 750 results - 721 through 750 (of 1,384 total)

Viewing 30 posts - 721 through 750 (of 1,384 total)

← 1 2 3 … 24 25 26 … 45 46 47 →

Forum Replies Created

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