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Forum Replies Created

Viewing 30 posts - 451 through 480 (of 1,384 total)

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John Holden

Participant

August 5, 2020 at 05:31

Hi,

You should deactivate all plugins (except Required Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

Regards,
Hung PD

#246590 Copied In reply to: An issue with mobile responsiveness?

John Holden

Participant

August 5, 2020 at 05:21

Hi,

Did you resolve it?

Regards,
Hung PD

#246587 Copied In reply to: How can I put the blocks under the slider on the gym theme

John Holden

Participant

August 5, 2020 at 05:19

Hi,

Please send:

– Screenshots of issues
– Admin info (wp-admin URL, username, password)

I will check this problem for you.

Regards,
Hung PD

#246586 Copied In reply to: the site is not fully Responsive

John Holden

Participant

August 5, 2020 at 05:17

Hi,

Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

Regards,
Hung PD

#246583 Copied In reply to: Mobile / product description truncated

John Holden

Participant

August 5, 2020 at 05:00

Hi,

I’ve fixed your issue. Please check your site again. https://prnt.sc/tu7wbj

Regards,
Hung PD

#246580 Copied In reply to: Deleting map breaks contact page?

John Holden

Participant

August 5, 2020 at 03:54

Hi,

– You can disable cache plugins / plugins related to images

– Also, please reup images because these images are not found

Regards,
Hung PD

#246579 Copied In reply to: Images randomly missing in media

John Holden

Participant

August 5, 2020 at 03:46

Hi,

You can create a staging site (full copy of the existing one) and do test there first. If everything is ok then you’ll be able to update the production site.

Regards,
Hung PD

#246578 Copied In reply to: Product Page edit description content box4s missing

John Holden

Participant

August 5, 2020 at 03:44

Hi,

Please send:

– Admin info (wp-admin URL, username, password)

I will check this problem for you.

Regards,
Hung PD

#246577 Copied In reply to: Mobile serch icon not working

John Holden

Participant

August 5, 2020 at 03:42

Hi,

The leaf looks good on mobile. Did you resolve it? https://prnt.sc/tu72dw

Regards,
Hung PD

#246576 Copied In reply to: Mobile homepage back to big
John Holden

Participant

August 5, 2020 at 03:34
Hi,

Use below code

@media only screen and (min-width: 993px){ .item-design-mega-menu .nav-sublist-dropdown .item-level-1 > a { font-weight: 700; } }

Regards,
Hung PD
#246575 Copied In reply to: submeniu – title – bolder
John Holden

Participant

August 5, 2020 at 03:24

Hi,

You can put here https://prnt.sc/tu6v5b

Regards,
Hung PD

#246574 Copied In reply to: Menu item image is not showing

John Holden

Participant

August 4, 2020 at 05:53

Hi,

If you need help with the additional customization, submit customization request to WPKraken team

Regards,
Hung PD

#246450 Copied In reply to: Abandoned Cart Pro for WooCommerce Incompatibility

John Holden

Participant

August 4, 2020 at 05:48

Hi,

– Theme Options > WooCommerce (Shop) > Single product page > Related products

– You added Upsells and Cross-sells products https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/

Cross-sells appear on the cart page after adding your product to the cart. Upsells could appear on the single product if you add the appropriate element to product layout http://prntscr.com/sxbkfe

Regards,
Hung PD

#246448 Copied In reply to: Linked Products

John Holden

Participant

August 4, 2020 at 05:35

Hi,

Turn it off, then re-enable to see if it works.

Regards,
Hung PD

#246447 Copied In reply to: Static Block Cache Issue

John Holden

Participant

August 4, 2020 at 05:32

Hi,

1. You set this page as shop https://veliaht.com.tr/magaza/ https://prnt.sc/ttl6s4

2. If you want to hide titles from all pages, go to Theme Options > Breadcrumbs > and set 0px font-size for the title.

Regards,
Hung PD

#246446 Copied In reply to: Shop Page

John Holden

Participant

August 4, 2020 at 05:26

Hi,

It still doesn’t work for me https://prnt.sc/ttl5of

Regards,
Hung PD

#246445 Copied In reply to: Translate theme options in DB

John Holden

Participant

August 4, 2020 at 05:25

Hi,

You don’t want that code runs on Single Product & Checkout page?

Regards,
Hung PD

#246444 Copied In reply to: Product images in the catalog

John Holden

Participant

August 4, 2020 at 05:21

Hi,

Please keep using this topic https://www.8theme.com/topic/err_cache_miss/

Regards,
Hung PD

#246442 Copied In reply to: ERR_CACHE_MISS
John Holden

Participant

August 4, 2020 at 05:17
Hi,

Try below code

form.wpcf7-form .wpcf7-submit:not(.active) { background-color: #ff9501; border-color: #ff9501; }

Regards,
Hung PD
#246441 Copied In reply to: how to change the colour of the button on contact form
John Holden

Participant

August 4, 2020 at 05:11

Hello,

It caused by cache, please clear all cache. I made a test and it showing up https://www.web-design-hosting-surrey.co.uk/skinsense-test/product/retinol-booster-night-drops-15ml/#comment-55

Reviews is the built-in option of the WooCommerce plugin. You can enable it in the WooCommerce > Settings > Products http://prntscr.com/tpuzwo and also enable/disable for every single product http://prntscr.com/tpv0qo

Regards,
Hung PD

#246440 Copied In reply to: Reviews showing – error?

John Holden

Participant

August 4, 2020 at 04:58

Hi,

Go to Theme Options > Woocommere > Single Product Builder > Prev/Next product navigation

https://prnt.sc/ttkujm

Regards,
Hung PD

#246439 Copied In reply to: Product image artifacts on Product Page

John Holden

Participant

August 4, 2020 at 04:44

Hi,

Theme Options > WooCommerce (Shop) > Shop > Products Style > set settings depends on your needs. https://prnt.sc/ttkopq

Theme Options > WooCommerce (Shop) > Shop Elements > Quick view. https://prnt.sc/ttkp2n

Wishlist https://prnt.sc/ttkpfa

Regards,
Hung PD

#246438 Copied In reply to: QUICK VIEW

John Holden

Participant

August 4, 2020 at 03:43

Hi,

It caused by this value https://prnt.sc/ttk1a6

Regards,
Hung PD

#246437 Copied In reply to: MOBILE MENU

John Holden

Participant

August 4, 2020 at 03:29

Hi,

Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

If you have a quick minute we always appreciate a 5-star rating on our theme!

https://themeforest.net/item/xstore-responsive-woocommerce-theme/reviews/15780546

Your feedback is the motivation to improve our work and services.

Regards,
Hung PD

#246435 Copied In reply to: MEGA MENU

John Holden

Participant

August 4, 2020 at 03:17

Hi,

You can install and activate that official theme via Appearance > Themes > add new > search for Storefront, and make sure that all works fine with a default WC theme (Storefront).

Regards,
Hung PD

#246434 Copied In reply to: Product Page edit description content box4s missing

John Holden

Participant

August 4, 2020 at 02:37

Hi,

These images are not found, for example: https://www.shoparzo.com/wp-content/uploads/2020/07/B2C6F00E-ECC1-4845-8A86-209C6370B09F.jpg

– Please reup these images

– Disable cache / lazy loading images and try again.

Regards,
Hung PD

#246433 Copied In reply to: Images randomly missing in media

John Holden

Participant

August 4, 2020 at 02:13

Hi,

You should put code in Child Theme.

Regards,
Hung PD

#246431 Copied In reply to: Where I have to place certain PHP code so to be hardcoded forever and not lost

John Holden

Participant

August 4, 2020 at 02:10

Hi,

You can disable the Newsletter (Promo popup) at all via Theme Options > Promo Popup > Enable promo popup, for example – https://prnt.sc/tl4w7w

Regards,
Hung PD

#246430 Copied In reply to: Popup for website

John Holden

Participant

August 3, 2020 at 04:10

Hi,

Unfortunately, this is not an option built into the theme at the moment. We will see if this can be improved in the future.

Regards,
Hung PD

#246318 Copied In reply to: Abandoned Cart Pro for WooCommerce Incompatibility

John Holden

Participant

August 3, 2020 at 03:54

Hi,

Please send:

– FTP info (server, username, password, port)
– Admin info (wp-admin URL, username, password)

I will check this problem for you.

Regards,
Hung PD

#246317 Copied In reply to: Translate theme options in DB
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Viewing 480 results - 451 through 480 (of 1,384 total)

Viewing 30 posts - 451 through 480 (of 1,384 total)

← 1 2 3 … 15 16 17 … 45 46 47 →

Forum Replies Created

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