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Forum Replies Created

Viewing 30 posts - 331 through 360 (of 1,384 total)

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John Holden

Participant

August 21, 2020 at 05:03

Hi,

Please send:

– FTP info (server, username, password, port)
– Admin info (wp-admin URL, username, password)

I will check this problem for you.

Regards,
Hung PD

#248755 Copied In reply to: WPBakery not working

John Holden

Participant

August 21, 2020 at 05:02

Hi,

Archive of the latest version can be downloaded from this page – https://www.8theme.com/downloads/

Regards,
Hung PD

#248754 Copied In reply to: Revolution Slider not available in some themes.

John Holden

Participant

August 21, 2020 at 04:48

Hi,

You may try Duplicator plugin to move site from one domain to another one.

You may keep the dev site activated and deactivate it once you move your site successfully to the new domain. After moving site to new domain you need to deactivate the license on domain 1 and activate it again to avoid problems with the future updates.

Regards,
Hung PD

#248752 Copied In reply to: hosting change

John Holden

Participant

August 21, 2020 at 04:45

Hi,

Please read this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Regards,
Hung PD

#248751 Copied In reply to: Slow back and frontend

John Holden

Participant

August 20, 2020 at 06:20

Hi,

Here is the settings for background in demo, you can try it https://prnt.sc/u2m82t

Regards,
Hung PD

#248642 Copied In reply to: Slider

John Holden

Participant

August 20, 2020 at 06:18

Hi,

Try to regenerate images using Regenerate thumbnails plugin.

Regards,
Hung PD

#248641 Copied In reply to: Home Page Product Images Look Blurry

John Holden

Participant

August 20, 2020 at 06:04

Hi,

We fixed 2 Theme Options in dashboard. Please update theme & Xstore core plugin to latest version.

Regards,
Hung PD

#248640 Copied In reply to: Xstore theme – issue with product thumbnails

John Holden

Participant

August 20, 2020 at 06:00

Hi,

Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

If you have a quick minute we always appreciate a 5-star rating on our theme!

https://themeforest.net/item/xstore-responsive-woocommerce-theme/15780546

Your feedback is the motivation to improve our work and services.

Regards,
Hung PD

#248639 Copied In reply to: Edit font home

John Holden

Participant

August 20, 2020 at 05:44

Hi,

Loco translate > Themes > XStore > add the language you need https://gyazo.com/fed3dee6ba549640ff5bebd06f5b4ccc Translate the necessary strings.

Do the same for the XStore core plugin (Loco translate > Plugins > XStore core).
Also, don’t forget to choose the site language in Settings > General.

Regards,
Hung PD

#248637 Copied In reply to: "Shopping cart" in tooltip is not translated by Loco Translate (xstore)

John Holden

Participant

August 20, 2020 at 05:42

Hi,

You need to update the theme and bundled plugins – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Regards,
Hung PD

#248636 Copied In reply to: Licence problem

John Holden

Participant

August 20, 2020 at 05:39

Hi,

1. Please update theme to latest version.

2. Admin credential is incorrect, please check again

Regards,
Hung PD

#248635 Copied In reply to: Woo Commerce Page Number Problema / Sync with XStore Theme

John Holden

Participant

August 20, 2020 at 05:36

Hi,

Please send:

– Screenshots of issues
– Admin info (wp-admin URL, username, password)

I will check this problem for you.

Regards,
Hung PD

#248634 Copied In reply to: change something in the about page will not working

John Holden

Participant

August 20, 2020 at 05:15

Hi,

Read more – https://docs.woocommerce.com/document/variable-product/

If you want to use our variation swatches, watch this video – https://youtu.be/LgzC4iK-j6A

Regards,
Hung PD

#248630 Copied In reply to: Single variation swatch

John Holden

Participant

August 20, 2020 at 05:11

Hi,

https://prnt.sc/u2lguw

Regards,
Hung PD

#248629 Copied In reply to: How to edit current Footer I am facing the footer issue in Home niche-market

John Holden

Participant

August 20, 2020 at 04:53

Hi,

You should deactivate all plugins (except Required Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

Regards,
Hung PD

#248628 Copied In reply to: Product title missing variation name
John Holden

Participant

August 18, 2020 at 05:58
Hi,

Use below code

#header .mobile-header-wrapper .et_b_header-search:not(.search-full-width) .et-mini-content, #header .mobile-header-wrapper .input-input:not(.search-full-width-form) .ajax-results-wrapper { min-width: max-content; width: 100%; left: auto; right: 0; }

Regards,
Hung PD
#248322 Copied In reply to: search bar
John Holden

Participant

August 18, 2020 at 05:51

Hi,

– These pages are normal pages and you can configure via Product element settings https://prnt.sc/u1df3d

– Theme Options settings worked fine http://nayrproject.com/product-category/hats/

Regards,
Hung PD

#248321 Copied In reply to: Shop Layout

John Holden

Participant

August 18, 2020 at 05:42

Hi,

Go to Theme Options > Woocommerce (Shop) > Shop > Product Style https://prnt.sc/u1dbcx

Regards,
Hung PD

#248320 Copied In reply to: Stars not appearing

John Holden

Participant

August 18, 2020 at 05:41

Hi,

Please send:

– FTP info (server, username, password, port)
– Admin info (wp-admin URL, username, password)

I will check this problem for you.

Regards,
Hung PD

#248319 Copied In reply to: After Recent Update Licence got unregistered

John Holden

Participant

August 18, 2020 at 05:26

Hi,

Please send:

– Admin info (wp-admin URL, username, password)

I will check this problem for you.

Regards,
Hung PD

#248315 Copied In reply to: social media icons

John Holden

Participant

August 18, 2020 at 05:24

Hi,

Please read this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Regards,
Hung PD

#248314 Copied In reply to: Slow response time for this theme update

John Holden

Participant

August 18, 2020 at 05:23

Hi,

Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

Regards,
Hung PD

#248312 Copied In reply to: Show one single product using the 'products' shortcode
John Holden

Participant

August 18, 2020 at 05:21
Hi,

– Add custom class for Row, for e.g: https://prnt.sc/u1d2y8

– Use below code

@media only screen and (max-width: 480px){ .no-spacing-row .products-loop .product { padding: 0; } }

Regards,
Hung PD
#248311 Copied In reply to: Shop page on Mobile version
John Holden

Participant

August 18, 2020 at 05:17

Hi,

Please consult here https://contactform7.com/faq/after-submitting-the-form-i-get-an-error-message/

Regards,
Hung PD

#248310 Copied In reply to: Contact Form not working after update

John Holden

Participant

August 18, 2020 at 05:13

Hi,

It works fine for me https://prnt.sc/u1czxo https://prnt.sc/u1d04u

Regards,
Hung PD

#248309 Copied In reply to: Downgrade Slider Revolution

John Holden

Participant

August 18, 2020 at 05:10

Hi,

Please send:

– Admin info (wp-admin URL, username, password)

I will check this problem for you.

Regards,
Hung PD

#248308 Copied In reply to: off-canvas on mobile

John Holden

Participant

August 18, 2020 at 05:04

Hi,

Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

If you have a quick minute we always appreciate a 5-star rating on our theme!

https://themeforest.net/item/xstore-responsive-woocommerce-theme/reviews/15780546

Your feedback is the motivation to improve our work and services.

Regards,
Hung PD

#248306 Copied In reply to: Demo Animations Missing

John Holden

Participant

August 18, 2020 at 05:03

Hi,

Please send:

– Admin info (wp-admin URL, username, password)

I will check this problem for you.

Regards,
Hung PD

#248305 Copied In reply to: woocommerce language translation problem

John Holden

Participant

August 18, 2020 at 05:02

Hi,

Please update theme and Xstore Core to latest version and try again

Regards,
Hung PD

#248304 Copied In reply to: I can't paste my item purchase code

John Holden

Participant

August 17, 2020 at 06:03

Hi,

Please contact hosting provider and make sure they have not enabled IP or Countries restrictions

Regards,
Hung PD

#248148 Copied In reply to: Problem with the element: Banner With Mask
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Viewing 360 results - 331 through 360 (of 1,384 total)

Viewing 30 posts - 331 through 360 (of 1,384 total)

← 1 2 3 … 11 12 13 … 45 46 47 →

Forum Replies Created

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