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Product title missing variation name - by Guilherme Bernardes

This topic has 13 replies, 4 voices, and was last updated 3 years, 8 months ago ago by John Holden

Guilherme Bernardes

Participant

August 13, 2020 at 00:20

Hi there, my products in the cart doesn’t show the attributes names in the title. Is it a issue with the theme?

SS: https://prnt.sc/tynos6

#247539 Copied Theme version: 6.3.9

12 Answers

Guilherme Bernardes

Participant

August 13, 2020 at 00:22

In the order too: https://prnt.sc/tynqiw

#247540 Copied

Rose Tyler

Support staff

August 13, 2020 at 09:46

Hello,

Try to disable all third-party plugins that do not come bundled with our theme https://xstore.helpscoutdocs.com/article/36-included-plugins , and check how it works then.
Let us know the result and provide temporary wp-admin access.

Regards

#247595 Copied

Guilherme Bernardes

Participant

August 18, 2020 at 11:59

Hi there,

I found the issue: the error appears when I activate the child theme.

Please contact administrator
for this information.

#248354 Copied

Guilherme Bernardes

Participant

August 18, 2020 at 12:00

Even the functions.php back to core script, it doesn’t work. I tested move the custom scripts to functions.php of the theme and it’s works fine.

The problem is on child theme 🙁

#248355 Copied

Olga Barlow

Support staff

August 18, 2020 at 17:04

Hello,

Probably you made some changes in child theme that cause the mentioned issue. Check the code that you added to your child theme.

Regards

#248397 Copied

Guilherme Bernardes

Participant

August 18, 2020 at 20:46

Hello, no one code added.

#248435 Copied

Olga Barlow

Support staff

August 19, 2020 at 12:14

Hello,

We got a fatal error once activated child theme http://prntscr.com/u265cs
It means you made changes in the child theme functions.php. Please, comment out your changes and find which code of the child theme functions.php causes the issue with the titles + fatal error.

Regards

#248506 Copied

Guilherme Bernardes

Participant

August 19, 2020 at 14:15

Well done!

#248533 Copied
Guilherme Bernardes

Participant

August 19, 2020 at 14:17
The only code I’ve in the functions of the child theme
```
<?php

add_action( 'wp_enqueue_scripts', 'theme_enqueue_styles' );
function theme_enqueue_styles() {
	etheme_child_styles();
}

?>
```
#248534 Copied
Olga Barlow

Support staff

August 19, 2020 at 16:17

Hello,

After activation of the child theme now I see the attributes in the cart http://prntscr.com/u2ayli

Regards

#248563 Copied

Guilherme Bernardes

Participant

August 19, 2020 at 17:18

This product was already in cart with a little customization. Try to add new product please. It doesn’t appear.

Btw with the core theme, it’s ok.

#248589 Copied

John Holden

Support staff

August 20, 2020 at 04:53

Hi,

You should deactivate all plugins (except Required Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

Regards,
Hung PD

#248628 Copied
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