I can't paste my item purchase code

This topic has 9 replies, 3 voices, and was last updated 4 years, 3 months ago ago by Olga Barlow

  • Avatar: Rico_Porter
    Rico Porter
    Participant
    August 18, 2020 at 00:17

    Hello I have bought this theme on envato market
    and when I try to copy paste the key, i can’t click on register

    When I try to click the green button, I can’t, the mouse show a red “sign” instead of the usual arrow.

    I tried on different browsers, cleaning cache etc, still same issue.

    Please, contact administrator
    for this information.
    8 Answers
    Avatar: John Holden
    John Holden
    Support staff
    August 18, 2020 at 05:02

    Hi,

    Please update theme and Xstore Core to latest version and try again

    Regards,
    Hung PD

    Avatar: Rico_Porter
    Rico Porter
    Participant
    August 18, 2020 at 07:12

    Thank you for the reply, it worked.

    I tried installing a demo version, and it killed my whole website. the whole content is upside down and even worse when I put back my previous theme.
    Need help

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 18, 2020 at 16:15

    Hello,

    As I can see you installed the Bicycle version https://gyazo.com/416efa410066acbc79814e1e8152da1e What exactly is wrong for you? What version did you want to install?

    Regards

    Avatar: Rico_Porter
    Rico Porter
    Participant
    August 18, 2020 at 18:07

    Hello

    you came after I fixed it, it’s okay anywhay I got 2 issue that I need help with please

    1st: Translation,
    usually i use locotranslate but now I can’t, and I looked to your documentations but i dont understand how to do it

    2nd: the right sidebar “search”,
    how to take it off? I deleted all the widgets, but this one still here

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 18, 2020 at 18:20

    Hello,

    1) Loco translate > Themes > XStore > add the language you need https://gyazo.com/fed3dee6ba549640ff5bebd06f5b4ccc Translate the necessary strings. Do the same for the XStore core plugin (Loco translate > Plugins > XStore core).
    Also, don’t forget to choose the site language in Settings > General.

    2) Go to Appearance > Widgets > add the empty text widget to Main sidebar widget area. Or disable sidebar in the page settings http://prntscr.com/u1rcpt

    Regards

    Avatar: Rico_Porter
    Rico Porter
    Participant
    August 18, 2020 at 19:43

    Thank you very much for the help.

    Last question, i can’t find ” add to wishlist ” or even the “add to” cause wishlist is the same word in french, can you please show me how to translate “add to” wishlist (that appear on product page)

    thanks again

    Avatar: Rico_Porter
    Rico Porter
    Participant
    August 18, 2020 at 19:50

    Also “Browse” Wishlist,

    Thanks a lot

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 19, 2020 at 06:34

    Hello,

    Go to YITH Wishlist plugin settings and translate all the texts you have there.

    Regards

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