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I can't paste my item purchase code

This topic has 9 replies, 3 voices, and was last updated 3 years, 8 months ago ago by Olga Barlow

Rico Porter

Participant

August 18, 2020 at 00:17

Hello I have bought this theme on envato market
and when I try to copy paste the key, i can’t click on register

When I try to click the green button, I can’t, the mouse show a red “sign” instead of the usual arrow.

I tried on different browsers, cleaning cache etc, still same issue.

Please, contact administrator
for this information.

#248302 Copied Theme version: 6.3.9 WooCommerce version: 5.5

8 Answers

John Holden

Support staff

August 18, 2020 at 05:02

Hi,

Please update theme and Xstore Core to latest version and try again

Regards,
Hung PD

#248304 Copied

Rico Porter

Participant

August 18, 2020 at 07:12

Thank you for the reply, it worked.

I tried installing a demo version, and it killed my whole website. the whole content is upside down and even worse when I put back my previous theme.
Need help

Please contact administrator
for this information.

#248325 Copied

Olga Barlow

Support staff

August 18, 2020 at 16:15

Hello,

As I can see you installed the Bicycle version https://gyazo.com/416efa410066acbc79814e1e8152da1e What exactly is wrong for you? What version did you want to install?

Regards

#248379 Copied

Rico Porter

Participant

August 18, 2020 at 18:07

Hello

you came after I fixed it, it’s okay anywhay I got 2 issue that I need help with please

1st: Translation,
usually i use locotranslate but now I can’t, and I looked to your documentations but i dont understand how to do it

2nd: the right sidebar “search”,
how to take it off? I deleted all the widgets, but this one still here

Please contact administrator
for this information.

#248416 Copied

Olga Barlow

Support staff

August 18, 2020 at 18:20

Hello,

1) Loco translate > Themes > XStore > add the language you need https://gyazo.com/fed3dee6ba549640ff5bebd06f5b4ccc Translate the necessary strings. Do the same for the XStore core plugin (Loco translate > Plugins > XStore core).
Also, don’t forget to choose the site language in Settings > General.

2) Go to Appearance > Widgets > add the empty text widget to Main sidebar widget area. Or disable sidebar in the page settings http://prntscr.com/u1rcpt

Regards

#248422 Copied

Rico Porter

Participant

August 18, 2020 at 19:43

Thank you very much for the help.

Last question, i can’t find ” add to wishlist ” or even the “add to” cause wishlist is the same word in french, can you please show me how to translate “add to” wishlist (that appear on product page)

thanks again

#248433 Copied

Rico Porter

Participant

August 18, 2020 at 19:50

Also “Browse” Wishlist,

Thanks a lot

#248434 Copied

Olga Barlow

Support staff

August 19, 2020 at 06:34

Hello,

Go to YITH Wishlist plugin settings and translate all the texts you have there.

Regards

#248457 Copied
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