Hello!

Thanks for getting in touch with us. My name is Muhammad.

It should not happen. Can you please share the wp-admin+FTP details and allow me to import the demo for you. Please remember that importing the demo will override your existing content.

Thank you!

Hello!

Thanks for getting in touch with us. My name is Muhammad.

You can achieve the desired requirement with the help of the Xstore single product page builder. You can use it from theme options>>woocommerce (shop)>>single product page builder

Please let me know if you see any issue or need any assistance, we would love to help you.

Thank you!

Hello!

Thanks for getting in touch with us. My name is Muhammad.

I see the screenshot and buttons are not aligned and it is due to the length of the title and we can fix it with the css code but I do not see the buttons on the shop page, Can you please tell me if you are not using them anymore?
https://test.greennature.fr/boutique/

Thank you!

Hello!

I am sorry but I need the URL of the site as well. The tickets are removed from our queue so we are unable to find any information.

And please also keep in mind that for SVG to work properly in the Logo and other areas, you will have to set the width and height dimensions in the file itself, before you upload it. If there are no dimensions set on the SVG itself, then it will not appear.

Thank you!

Hello!

Yes, please disable the excerpt from the woo-commerce shop>product style>>show excerpt in product content

Please let me know if you still need my help, we would love to assist you.

Thank you!

Hello!

Thanks for getting in touch with us. My name is Muhammad.

We are sorry for the delay in the response.

Can you please share the URL of one of the products where you see the issue with loading?

I have tested your website performance: https://gtmetrix.com/reports/arnicagroup.com/LXf1wiNh/

First I would like to explain that a website speed does not depend upon a theme only. The media type (images+videos), server and plugins or any custom code used on the site also affects the performance. I see your score is very low and it is no because of a theme here but because of the CDN, it does not work or needs to be configured.

Please go to the waterfall tab of the above link and you will see the resources taking time to load. The CDN seems to be preventing the loading of other important resources like theme resources. I would suggest you please first set up a cache plugin and use an image optimizer plugin. Your image size should be in KBs.

We have very helpful and detailed documentation on how to make a website faster with help of the plugins: https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Please follow the docs setup your plugin and check?

While setting up these plugins please deactivate CDN and then check, it will surely improve the website and please contact your host and ask them to check if the CDN or nitro pack is setup correctly.

Please let me know so I will test it again and guide you accordingly.

Thank you!

Hello!

Thanks for sharing wp-admin details but I am sorry FTP does not work. Can you please check if it works for you?

Thank you!

Hello!

I have investigated the issue and found out the problem is with the ”

Asset CleanUp: Page Speed Booster

” Plugin. Can you please contact the plugin author. I am sorry but it is a third-party tool and we cannot provide the working guarantee of any third-party plugin.

Thank you!

Hello!

Thanks for getting in touch with us. My name is Muhammad.

I am sorry but I see the title on the product page: https://share.getcloudapp.com/d5uwNkr8

Please let me know if you have managed to fix it or you need to show it some place else?

Thank you!

Hello!

We are sorry for the delay in the response.

Please go to Theme options>>breadcrumbs>>breadcrumbs padding and add some top value and it will fix the issue.

Please let me know if you still see any issue or need me to make changes, I would love to assist you

Thank you!

Hello!

We are sorry for the delay in the response.

I have tried some options temporarily in the Xstore theme options but I do not see the issue. Can you please share a video recording or steps so I can follow them and try to replicate the issue so I can help you?

Thank you!

Hello!

Thanks for getting in touch with us. My name is Muhammad.

I am sorry but it is a third-party plugin and we do not provide its guarantee. Please contact plugin author or support they can help you the better way.

Can you please tell me why you are not using our theme variations, Did you try them?

please see the video:
https://www.8theme.com/documentation/docs/variation-swatches/

Thank you!

Hello!

Thanks for getting in touch with us. My name is Muhammad.

Yes, You can enable the stock status on the product page. Please enable it from the:
theme options>>woocommerce>>single product page>>single product layout>>show product stock status

Please let me know if you see any issues or need any help.

Thank you!

Hello!

Setting up the CSP header is a very complex and difficult task. The plugins used on the site may have different settings so there are no general standards.

So first of all to set up CSP headers, I would suggest you please use this plugin:https://wordpress.org/plugins/content-security-policy-pro/. It also gives the option to disable the CSP on the back-end so no plugin conflict arises.

I have personally not tested it but it seems effective in defining CSP and has a simple interface. Please also remember that it is a third-party plugin and we do not guarantee that it will work with your setup but you can give it a try.

Another way is to add the CSP rules to the .htaccess file. You will have to add rules for google font, analytics, etc.

I see this detailed document you can take help from for adding your rules to .htaccess.
https://walterebert.com/blog/using-csp-wordpress/

Please let me know if you have any concerns regarding this, we would love to assist you.

Thank you!

Hello!

Please check now, I have changed the style for the product categories from the design tab of the element. I have set the design to classic to disable the hover and change the text position.

Thank you!