Forum Replies Created

Viewing 30 posts - 91 through 120 (of 173 total)
  • Avatar: fabio_vito
    Fabio
    Participant
    May 9, 2019 at 08:22

    Dear Olga,

    Please find the access in private area.

    Please keep note of any change because in case of issues I would like to revert the changes.

    Thanks.

    F.

    Please contact administrator
    for this information.
    Avatar: fabio_vito
    Fabio
    Participant
    May 8, 2019 at 18:37

    Dear Rose,

    Thank you for your suggestions, please find below the outcome:

    1) I have implemented the code however it does not work
    2) I have copied the below code in the child theme functions and commented the line which adds the title however it does not have any impact on the page titles

    if(!function_exists(‘etheme_wp_title’)) {
    function etheme_wp_title($title, $sep ) {
    global $paged, $page;

    if ( is_feed() ) {
    return $title;
    }

    // Add the site name.
    //$title .= get_bloginfo( ‘name’, ‘display’ );

    // Add the site description for the home/front page.
    $site_description = get_bloginfo( ‘description’, ‘display’ );
    if ( $site_description && ( is_home() || is_front_page() ) ) {
    $title = “$title $sep $site_description”;
    }

    // Add a page number if necessary.
    if ( ( $paged >= 2 || $page >= 2 ) && ! is_404() ) {
    $title = “$title $sep ” . sprintf( esc_html__( ‘Page %s’, ‘legenda’ ), max( $paged, $page ) );
    }

    return $title;
    }
    add_filter( ‘wp_title’, ‘etheme_wp_title’, 10, 2 );
    }

    Could you please let me know if I am doing something wrong or what to do?

    Thanks.

    F.

    Avatar: fabio_vito
    Fabio
    Participant
    May 7, 2019 at 19:44

    Dear Rose,

    Please find the access in the private area.

    I really appreciated the fact that in the other ticket of few hours ago you checked the issue and told me how to solve it. I would like to use the same approach. It is a live website, therefore I would really kindly ask you to be extremely careful to not break the website.

    Best regards.

    F.

    Please contact administrator
    for this information.
    Avatar: fabio_vito
    Fabio
    Participant
    May 7, 2019 at 19:38

    It worked!!!

    Thanks a lot for your professional support.

    F.

    Avatar: fabio_vito
    Fabio
    Participant
    May 6, 2019 at 22:10

    Dear Rose,

    I provided you the access information.

    Please note that it is a live website, therefore I would really kindly ask you to not break the website. I trust your skills at the same time I recommend you to be extremely careful. The best would be to check and then tell me what to change in order to solve the issue.

    Best regards.

    F.

    Please contact administrator
    for this information.
    Avatar: fabio_vito
    Fabio
    Participant
    April 26, 2019 at 19:45

    Dear Support,

    Please find attached the images.

    As you can see in the image 1, at the end of the SEO title the website name is added. However, if you see the yoast snip of the same page title in image 2, you will see no website name added at the end.

    I was told by yoast and other users that this is due to the theme setting. So in this case it is the theme adding the website name at the end of each page SEO title.

    Could you please help me to at least add a separator between the end of the SEO title and the website name added by the theme?

    Thanks.

    F

    Please contact administrator
    for this information.
    Avatar: fabio_vito
    Fabio
    Participant
    April 25, 2019 at 14:45

    Dear Rose,

    Thank you for your support, the problem is solved it was a matter of permalinks that I had to re-saved.

    Best regards.

    Avatar: fabio_vito
    Fabio
    Participant
    April 19, 2019 at 16:43

    Solved!

    Avatar: fabio_vito
    Fabio
    Participant
    April 19, 2019 at 16:42

    Solved!

    Avatar: fabio_vito
    Fabio
    Participant
    April 19, 2019 at 13:37

    Dear Rose,

    I did not modify the header after the upgrade.

    Before the upgrade there was just a single search box on the left hand side. Could you please elaborate what I should check?

    Thanks.

    F.

    Avatar: fabio_vito
    Fabio
    Participant
    April 19, 2019 at 13:25

    Solved!

    Avatar: fabio_vito
    Fabio
    Participant
    April 19, 2019 at 11:07

    Dear Rose,

    Thank you for your answer, I then upgraded wocommerce to 3.5.5 only.

    Could you please confirm that the legenda version 3.9.2.1 that I have just installed is fully compatible with PHP 7.2?
    I am planning to move from PHP 7.0 to 7.2

    Finally, could you please tell me the latest wordpress version with which it is compatible?

    Thanks in advance.

    F.

    Avatar: fabio_vito
    Fabio
    Participant
    February 17, 2019 at 11:29

    Hi Olga,

    Thank you for your quick response. Indeed there are errors in the console prior to add the product. Here you have a screenshot:

    https://imgur.com/a/U3Ulu8s

    And after adding:

    https://imgur.com/a/AuZaLUR

    Please advise me.

    F.

    Avatar: fabio_vito
    Fabio
    Participant
    August 22, 2018 at 14:53

    I solved the problem.

    Thank you anyway.

    F.

    Avatar: fabio_vito
    Fabio
    Participant
    August 22, 2018 at 10:06

    Dear Support,

    I will check the FTP access and come back to you as soon as possible.

    In the meantime, I have noticed that the filters (widgets) are visible in the German page but not in English. Do you think it is a issue related to a compatibility of the theme with WPML? Should I also involving the WPML support?

    Thanks in advance.

    F.

    Avatar: fabio_vito
    Fabio
    Participant
    August 20, 2018 at 14:31

    Please find the credentials below in private

    Please, contact administrator
    for this information.
    Avatar: fabio_vito
    Fabio
    Participant
    April 29, 2018 at 15:14

    Dear Olga,

    Thank you for your proposal I would definitely be interested and ready to provide 5 stars rating.

    Could you please tell me how to proceed. I would need to tell you which menu should show the small images and tell you the images that I want to display.

    Can we schedule up front when you will be accessing the website so that I could stop the operations in the back-end and avoid any conflict?

    Thanks in advance,

    Fabio.

    Avatar: fabio_vito
    Fabio
    Participant
    April 24, 2018 at 19:18

    Ok, thank you anyway.

    Avatar: fabio_vito
    Fabio
    Participant
    April 22, 2018 at 12:26

    Hi Rose,

    What I meant is the following. How could I make appearing close to the second price (the price related to the selection) a text reporting again the selected variation?

    I would like to achieve what the user Ali tried to remove. In Ali’s website, close to the price variation it was displayed the variation description. You provided a code (.single-product .subscription-details { display: none;}) to hide the description.

    How could I intentionally display the variation description close to the variation price in my single product page once somebody is selecting the variation in the selector menu? (https://www.muranoglassitaly.com/product/murano-glass-boat-barca-vela/)

    Thank you in advance,

    F.

    Avatar: fabio_vito
    Fabio
    Participant
    April 15, 2018 at 15:59

    Dear Rose,

    I noticed that in the website example provided by aahmadi3 (https://www.puredogfood.com/product/clean-chicken-quinoa-subscription/), close to the variation final price appears also the variation text selected.
    Basically what aahmadi3 would like to remove.
    Could you please tell me how to implement it?
    At the moment my website displays only the price (without the variation text) https://www.muranoglassitaly.com/product/murano-glass-boat-barca-vela/

    Best regards.

    F.

    Avatar: fabio_vito
    Fabio
    Participant
    April 6, 2018 at 16:25

    Thanks!

    Avatar: fabio_vito
    Fabio
    Participant
    March 30, 2018 at 10:41

    Dear Support,

    Thank you for your help!

    Is there also a way to remove the main menu from the check out page?

    F.

    Avatar: fabio_vito
    Fabio
    Participant
    February 18, 2018 at 13:22

    Hi Rose,

    I thought to have fixed it by adding to the css code “important!” (in the custom.css file) however, I realized that no changes are visible if I am logged out from wordpress.

    Could you please tell me if I am doing something wrong?

    F.

    Avatar: fabio_vito
    Fabio
    Participant
    February 17, 2018 at 22:41

    I fixed it, no worries.

    Thanks.

    F.

    Avatar: fabio_vito
    Fabio
    Participant
    February 17, 2018 at 22:18

    Dear Rose,

    Thank you for the css code. Shall I insert it into the custom.css file part of the main theme?

    I’ve tried to do so in my local machine, however i do not see any effect…

    Please let me know.

    F.

    Avatar: fabio_vito
    Fabio
    Participant
    February 16, 2018 at 12:15

    Hello Rose,

    As you have seen I’ve now updated the theme, however the issue appears to still be there for mobile (no product image although the zoom is not activated on mobile).

    For Desktop view, I have now a new issue, the images underneath the main product image are very large making the layout not nice.

    Is there any advise that you could provide?

    Thanks.

    F.

    Avatar: fabio_vito
    Fabio
    Participant
    February 16, 2018 at 12:08

    Thank you, indeed I solved it following your advise.

    Best regards.

    F.

    Avatar: fabio_vito
    Fabio
    Participant
    February 16, 2018 at 10:54

    Dear Rose,

    I do not know how but now the categories are displayed. However, now for some reasons the products are displayed as 4 per row although in the products layout settings I selected 3 (as it was in the past).

    Having 4 products per row is not fine with me, it is also ruining the quality of the pictures because they are not configured to have that size.

    Could you please let me know how to fix it?

    Thanks.

    F.

    Avatar: fabio_vito
    Fabio
    Participant
    February 16, 2018 at 10:29

    Dear Rose,

    I need help!

    I updated all plugins required by the theme however now when I open any of the categories I have a 500 error message.

    I really do not know what’s wrong.

    Could you pleas support me?

    F.

    Avatar: fabio_vito
    Fabio
    Participant
    February 15, 2018 at 16:09

    Dear Rose,

    Could you please check again, when I wrote the message and you tried the plugin was not active.

    I activated the plugin right now so that you could try.

    Please let me know.

    F.

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Viewing 30 posts - 91 through 120 (of 173 total)
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