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Viewing 30 posts - 28,861 through 28,890 (of 31,366 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    July 30, 2014 at 20:15

    Hello,

    Please add this code into custom.css file:

    img.hide-image {
    height: 370px;
    }

    Here is the tutorial how to create custom.css.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 30, 2014 at 20:08

    Ok. Looking forward to your reply.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 30, 2014 at 20:07

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 30, 2014 at 20:05

    Hello,

    Please provide us with FTP and admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 30, 2014 at 20:05

    Hello,

    The error means the link http://oxygenproducts.org/wp-content/themes/idstore/images/chosen-sprite.png should be loaded with https as well. Please make sure you’ve changed all links to https.
    The second error – 404 (Not Found) – means there is no such image “chosen-sprite.png” in the directory wp-content/themes/idstore/images/. You should also check if you’ve uploaded it or its permissions.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 30, 2014 at 19:41

    Thank you for the screenshots.
    As Product Add-ons plugin is related to Woocommerce we recommend you to contact their support team. They should suggest you some solution for your issue.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 30, 2014 at 17:09

    Hello,

    Is the provided code not working?
    Sorry, but without seeing the site it’s difficult to provide with the correct code.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 30, 2014 at 16:51

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 30, 2014 at 16:50

    Hello,

    As I see you’re using old theme version. Please update it to the latest one – 2.9.2. We recommend to upgrade it as some bugs are fixed in the new version.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 30, 2014 at 16:34

    You can upload your screenshots to some image storage and provide us with the links.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 30, 2014 at 16:32

    Hello,

    Visual Composer was separated from the theme and now is a separate plugin which you can activate/deactivate in your admin panel.
    Yes, you need wait for the theme update where all plugins will be updated to the latest versions.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 30, 2014 at 16:29

    Hello,

    Please try to use this code in custom.css file:

    .widget_nav_menu {
        overflow-y: scroll !important ;
        overflow-x: hidden !important;
        height: 500px;
    }

    Change the height value to the one you need.
    Here you can watch the tutorial how to create custom.css.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 30, 2014 at 16:20

    Hello @presise1,

    Please provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 30, 2014 at 15:19

    Hello,

    The image is being displayed without any problems:

    Please provide us with the screenshot of what you’re getting on your side.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 30, 2014 at 15:14

    We’re very sorry, but there is a bug in our theme with the Checkout page.
    Our developers are working on its resolving and it should be fixed soon. Unfortunately you have to wait a bit more. Meanwhile to remove the error you can disable password generation in WooCommerce > Settings > Accounts > uncheck “Automatically generate customer password”
    Please take our apologies for inconveniences.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 30, 2014 at 15:10

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 30, 2014 at 12:53

    Hello,

    As I see “Add to Wishlist” button is showing on the site:

    Please clear your browser cache or check in some other browser.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 30, 2014 at 12:09

    Hello,

    Those are the recommended settings.
    Please provide us with the link your categories page and wp-admin panel credentials in Private Content.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 30, 2014 at 12:06

    Hello,

    The ids for sidebars are:
    ‘name’ => __(‘Main Sidebar’, ETHEME_DOMAIN),
    ‘id’ => ‘main-sidebar’,

    ‘name’ => __(‘Shop Sidebar’, ETHEME_DOMAIN),
    ‘id’ => ‘shop-sidebar’,

    ‘name’ => __(‘Single product page Sidebar’, ETHEME_DOMAIN),
    ‘id’ => ‘single-sidebar’,

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 30, 2014 at 11:27

    Hello,

    To remove white space at the bottom, please add this code into custom.css file:

    html {
        overflow: hidden;
    }

    Concerning the error on the Checkout page, we’re still investigating it. We’ll update you as soon as possible.

    Thank you.

    Regards,
    Eva Kemp.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Participant
    July 30, 2014 at 10:35

    Hello,

    To have VC editor for static block you need enable it in admin panel > Settings > Visual Composer > General Settings tab > Content Types, and check which content types Visual Composer should be available during post creation/editing.
    To add widgets in static block as in our documentation you need use “Widgetised sidebar” element from VC editor:

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 30, 2014 at 10:06

    Hello,

    Thank you for the credentials.
    Could you please show a screenshot of how you’d like the images to be shown?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 30, 2014 at 10:01

    Hello,

    Please refer to our documentation how to create footer:
    https://www.8theme.com/demo/docs/legenda/index.html#!/footer

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 30, 2014 at 08:57

    We’re looking forward to your reply.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 30, 2014 at 08:31

    The logo is showing fine on tablets as well:

    Are you checking it with browser resizing or on mobile devices?
    Please show us screenshots.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 30, 2014 at 08:25

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 30, 2014 at 08:19

    Hello,

    Please add this code in custom.css to increase the height for product name:

    .products-grid .product .product-name {
        height: 140px !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 30, 2014 at 08:16

    Hello,

    Your logo is showing fine on mobile device:

    Do you want to make it bigger?
    Please show us a screenshot of what you see on your side.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 30, 2014 at 08:11

    Hello,

    Sorry, but payment questions are related to Woocommerce configuration. We recommend you to contact their support team.
    Thank you for understanding.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 30, 2014 at 08:09

    Hello,

    Sorry, but your question is a bit unclear. Could you please provide us with some links and screenshots to have better understanding of your issue.
    Thank you.
    Also please provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

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Viewing 30 posts - 28,861 through 28,890 (of 31,366 total)
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