Forum Replies Created

Viewing 30 posts - 27,631 through 27,660 (of 31,382 total)
1 2 3 … 921 922 923 … 1,045 1,046 1,047
  • Avatar: Eva
    Eva Kemp
    Participant
    September 23, 2014 at 17:11

    Hello,

    Have you checked the plugin with default WordPress theme? Does it work with it?

    Thank you.
    Regards,
    Eva Kemp.

    #16654 Copied In reply to: woocomerce soldout plugin
    Avatar: Eva
    Eva Kemp
    Participant
    September 23, 2014 at 17:09

    Hello,

    Please don’t create multiple topics. This one will be closed.

    Thank you for understanding.

    Regards,
    Eva Kemp.

    #16652 Copied In reply to: Woocommerce sold out plugin
    Avatar: Eva
    Eva Kemp
    Participant
    September 23, 2014 at 17:08

    Hello,

    As I see you have 2 TheLeader themes besides child theme. You shouldn’t create a separate folder for each theme version. Old files must be rewritten by new ones. Please reupdate the theme as described in our documentation: https://www.8theme.com/demo/docs/leader/#!/upgrade
    Don’t forget to save changes in Theme Options.

    Thank you.
    Regards,
    Eva Kemp.

    #16651 Copied In reply to: Featured Image not showing in Admin
    Avatar: Eva
    Eva Kemp
    Participant
    September 23, 2014 at 17:00

    Hello,

    I’ve just added Read More tag to “Nuevo sistema ePortal para pequeñas y medianas empresas” post:

    Please check it. You can do the same for other posts.
    Is this what you wanted?

    Thank you.

    Regards,
    Eva Kemp.

    #16650 Copied In reply to: Excerpt not working in blog post
    Avatar: Eva
    Eva Kemp
    Participant
    September 23, 2014 at 16:50

    Hello,

    Do you have File Manager in your hosting control panel? If so could you please provide us with the access?
    Thank you.

    Regards,
    Eva Kemp.

    #16649 Copied In reply to: Visual Composer not working after upgade
    Avatar: Eva
    Eva Kemp
    Participant
    September 23, 2014 at 16:45

    Hello,

    Thank you for your feedback! We appreciate it.
    Could you please provide us with the link to your site?
    Thank you.

    Regards,
    Eva Kemp.

    #16648 Copied In reply to: Header Height (underwear)
    Avatar: Eva
    Eva Kemp
    Participant
    September 23, 2014 at 16:10

    Hello,

    Sorry, but I’m still unable to connect to your FTP account, getting an error:
    Response: 331 Password required for kovz01
    Command: PASS ************
    Error: Connection closed by server
    Error: Could not connect to server

    Please check if there are some problems on the server.
    Thank you.

    Regards,
    Eva Kemp.

    #16639 Copied In reply to: Visual Composer not working after upgade
    Avatar: Eva
    Eva Kemp
    Participant
    September 23, 2014 at 15:52

    Hello,

    Very likely that file_get_contents() function is disabled in the server configuration at your hosting provider. It caused problems with import.
    Please contact them and ask about this issue.

    Thank you.
    Regards,
    Eva Kemp.

    #16636 Copied In reply to: Blank page on Lawyer One Page demo template
    Avatar: Eva
    Eva Kemp
    Participant
    September 23, 2014 at 15:52

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #16635 Copied In reply to: Theme not at all looking like Demo on theme forest
    Avatar: Eva
    Eva Kemp
    Participant
    September 23, 2014 at 15:48

    Hello @fvoman,

    Sorry but we don’t have demo content for menu items.
    You should create your menu yourself.

    Thank you.
    Regards,
    Eva Kemp.

    #16634 Copied In reply to: Demo Content
    Avatar: Eva
    Eva Kemp
    Participant
    September 23, 2014 at 15:46

    Hello,

    This error may be caused by your server configuration. Please contact your hosting provider and ask them what php version is used for your site. It shouldn’t be less than 5.3 version. Also ask them to increase memory_limit value.
    This article may help you: http://wordpress.stackexchange.com/questions/59763/how-to-fix-http-error-when-uploading-images

    Thank you.
    Regards,
    Eva Kemp.

    #16633 Copied In reply to: HTTP image error
    Avatar: Eva
    Eva Kemp
    Participant
    September 23, 2014 at 15:40

    Hello,

    You had Blanco 2.9.2 version. It was written in style.css file.
    I’ve updated the theme to 2.9.3 version.

    Please check.

    Regards,
    Eva Kemp.

    #16630 Copied In reply to: Your theme has bundled outdated copies of WooCommerce template file
    Avatar: Eva
    Eva Kemp
    Participant
    September 23, 2014 at 15:39

    Hello,

    Please provide us with wp-admin panel and FTP credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    #16629 Copied In reply to: Featured Image not showing in Admin
    Avatar: Eva
    Eva Kemp
    Participant
    September 23, 2014 at 15:37

    Hello,

    Sorry, but without access to wp-admin panel we are unable to assist you as we can’t check the problem on our side.
    Is there any way to provide us with wp-admin panel credentials?

    Thank you.
    Regards,
    Eva Kemp.

    #16627 Copied In reply to: Excerpt not working in blog post
    Avatar: Eva
    Eva Kemp
    Participant
    September 23, 2014 at 14:46

    Hello,

    Please provide us with wp-admin panel credentials in Private Content to check the issue.
    Thank you.

    Regards,
    Eva Kemp.

    #16614 Copied In reply to: Legenda Update
    Avatar: Eva
    Eva Kemp
    Participant
    September 23, 2014 at 14:45

    Hello,

    We’re planning to release a new version of the theme this week.

    Thank you.
    Regards,
    Eva Kemp.

    #16612 Copied In reply to: following warnings showed up after Updated woocommerce to the latest version
    Avatar: Eva
    Eva Kemp
    Participant
    September 23, 2014 at 14:44

    Hello,

    Please follow the advice written in this topic: https://www.8theme.com/topic/images-not-loading/#post-16610

    Thank you.
    Regards,
    Eva Kemp.

    #16611 Copied In reply to: Visual composer settings
    Avatar: Eva
    Eva Kemp
    Participant
    September 23, 2014 at 14:43

    Hello,

    Please try to disable all 3rd-party plugins, clear your browser cache and check again. Or you can create child theme and move the changes into there.

    Thank you.
    Regards,
    Eva Kemp.

    #16610 Copied In reply to: images not loading
    Avatar: Eva
    Eva Kemp
    Participant
    September 23, 2014 at 14:41

    Hello,

    I’ve just logged in to FTP account and haven’t seen any folders.
    Please provide us with the correct FTP account to be able to see WordPress files and the theme folder.

    Thank you.
    Regards,
    Eva Kemp.

    #16608 Copied In reply to: Your theme has bundled outdated copies of WooCommerce template file
    Avatar: Eva
    Eva Kemp
    Participant
    September 23, 2014 at 14:23

    Hello,

    Sorry, but as Single Product Page template is related to Woocommerce configuration, you should contact their support regarding this issue.
    Thank you.

    Regards,
    Eva Kemp.

    #16605 Copied In reply to: Please Help
    Avatar: Eva
    Eva Kemp
    Participant
    September 23, 2014 at 14:21

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #16604 Copied In reply to: Error on Istallation: [function.require-once]: failed to open stream: No such fi
    Avatar: Eva
    Eva Kemp
    Participant
    September 23, 2014 at 14:21

    Hello,

    Very likely that file_get_contents() function is disabled in the server configuration at your hosting provider. It caused problems with default import.
    Please contact them and ask about this issue.

    Thank you.
    Regards,
    Eva Kemp.

    #16603 Copied In reply to: Theme not at all looking like Demo on theme forest
    Avatar: Eva
    Eva Kemp
    Participant
    September 23, 2014 at 14:15

    Hello,

    Please provide us with the site link and FTP credentials as well.
    Thank you.

    Regards,
    Eva Kemp.

    #16601 Copied In reply to: Your theme has bundled outdated copies of WooCommerce template file
    Avatar: Eva
    Eva Kemp
    Participant
    September 23, 2014 at 14:13

    Hello,

    The template for that page is wp-content/themes/idstore/woocommerce/single-product.php

    Regards,
    Eva Kemp.

    #16598 Copied In reply to: couple of questions – css/layout
    Avatar: Eva
    Eva Kemp
    Participant
    September 23, 2014 at 14:11

    Hello,

    As I see in the directory /wp-content/plugins/woocommerce/i18n/languages you have the file woocommerce.pot, but it should be renamed to woocommerce-de_De.po as described in this documentation: http://docs.woothemes.com/document/woocommerce-localization/

    Please check.
    Thank you.

    Regards,
    Eva Kemp.

    #16596 Copied In reply to: Account Menu Link
    Avatar: Eva
    Eva Kemp
    Participant
    September 23, 2014 at 14:08

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #16595 Copied In reply to: Out of date Woocommerce templates
    Avatar: Eva
    Eva Kemp
    Participant
    September 23, 2014 at 14:07

    Hello,

    We’ve already known about this issue and our developers are working on the solution.
    Soon we’ll release a new theme update where the problem will be fixed.

    Please take our apologies.
    Thank you for your patience.

    Regards,
    Eva Kemp.

    #16594 Copied In reply to: following warnings showed up after Updated woocommerce to the latest version
    Avatar: Eva
    Eva Kemp
    Participant
    September 23, 2014 at 14:04

    Hello,

    Thank you for explanation.
    Please try to use this code in custom.css file:

    .submenu-dropdown {
   top: 41px !important;
}

    Thank you.
    Regards,
    Eva Kemp.

    #16592 Copied In reply to: Disable "YOUR ACCOUNT" link
    Avatar: Eva
    Eva Kemp
    Participant
    September 23, 2014 at 13:33

    Hello,

    Are there any problems at your hosting provider?
    Now I’m unable to access Shop page, I’ve been redirected to the link http://en.hugomagia.com and there is a page “Welcome to Parallels”.

    Thank you.
    Regards,
    Eva Kemp.

    #16585 Copied In reply to: Return to previous page: goes to the first page
    Avatar: Eva
    Eva Kemp
    Participant
    September 23, 2014 at 13:17

    Hello,

    We’re very sorry for the delay.
    There was planned a new feature in the theme, but it’s still not released and Prefooter section was added into the theme update by mistake. We’ll fix this in our next update.
    So prefooter area won’t work.

    Please take our apologies.
    Thank you.

    Regards,
    Eva Kemp.

    #16582 Copied In reply to: Prefooter not showing.
  • 1 2 3 … 921 922 923 … 1,045 1,046 1,047
    Viewing 27,660 results - 27,631 through 27,660 (of 31,382 total)
Viewing 30 posts - 27,631 through 27,660 (of 31,382 total)
1 2 3 … 921 922 923 … 1,045 1,046 1,047

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