Hello,
Please provide us with site url and FTP credentials as well.
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with site url and FTP credentials as well.
Thank you.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
You provided us with an empty FTP account. There are no any files.
Please provide us with the access to FTP.
Thank you.
Regards,
Eva Kemp.
Hello,
As I see you’re using old theme version. Please update it to 1.3 version.
If the issue still persists after update provide us with FTP credentials.
Thank you.
Regards,
Eva Kemp.
Hello,
I’ve checked your site and haven’t found brands slider. Have you removed it?
Could you please provide us with the link where brands slider is located and wp-admin panel credentials in Private Content.
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with FTP credentials in Private Content.
Thank you.
Regards,
Eva Kemp.
Hello @starmila,
I’ve written the code for your logo in Footer Copyright widget area in Appearance > Widgets.
Please check your site.
Regards,
Eva Kemp.
Hello @joekustom,
You’re welcome.
Regards,
Eva Kemp.
Hello @starmila,
The code in Footer Copyright widget area was incorrect. I’ve corrected it and now our logo is shown in footer. But to change it you need replace /wp-content/themes/legenda/images/logo-small.png with the path where your image is located.
Please specify what image you want to show and where is is.
Thank you.
Regards,
Eva Kemp.
Hello @joekustom,
I have disabled Ajax “Add To Cart” in Theme Options > Single Product Page.
Please check the site now.
Thank you.
Regards,
Eva Kemp.
Hello,
Have you created back up as was advised in the previous post?
Try to restore the files on a new server from your back up.
Thank you.
Regards,
Eva Kemp.
Hello,
We’re glad the issue has been fixed.
Enjoy your work!
Regards,
Eva Kemp.
Hello,
We’ve checked this issue and the result is:
as this is a special Woocommerce page our option won’t work there.
Sorry, page heading can’t be removed for Woocommerce page.
Please take our apologies for inconveniences.
Regards,
Eva Kemp.
Hello,
1. I’ve added margin-bottom value for the row of products via VC editor in Design Options tab:

2. I’ve added this code in custom.css file to decrease space on the page http://furnimaxx.com/renovasi-kantor/ :
.main-footer-1 {
margin-top: -80px;
}
Please check the pages now.
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with a link to your site and wp-admin panel credentials in Private Content.
Thank you.
Regards,
Eva Kemp.
Hello @joekustom,
Please provide us with wp-admin panel credentials in Private Content.
Thank you.
Regards,
Eva Kemp.
Hello,
Sorry, but I don’t see such issue on the site.
Could you please show a screenshot and provide us with wp-admin panel credentials?
Thank you.
Regards,
Eva Kemp.
Hello,
Sorry for a delay.
I’ve changed the number of products in Settings > Reading.
Concerning Cash on Delivery option, it’s not showing with default WordPress too. So the issue isn’t related to our theme. Sorry.
Regards,
Eva Kemp.
Hello,
We’re working on the theme update now. Soon it’ll be restored on themeforest site.
To help you we need FTP access. Please provide us with it in Private Content. It’ll be visible only for administrators, so don’t worry.
Thank you.
Regards,
Eva Kemp.
Hello @LindaMendible,
You can see in this video tutorial how to update theme:
https://www.youtube.com/watch?v=KdWESIIPU1k
Thank you.
Regards,
Eva Kemp.
Hello @joekustom,
Please try to disable Ajax filter in Theme Options > Shop > Enable Ajax Filter > Off and check “Add to Cart” button again.
Thank you.
Regards,
Eva Kemp.
Hello @starmila,
You can see image path via wp-admin panel in Media menu (if you uploaded it using this option). Open an image from the Library section and you’ll see URL field on the right side.
Regards,
Eva Kemp.
Hello,
Thank you for the credentials but you didn’t give us FTP password.
May we have it?
Thank you.
Regards,
Eva Kemp.
Hello,
Sorry, but this requires additional customization and is a paid service.
If you have necessary knowledge you may try to do this yourself.
Thank you.
Regards,
Eva Kemp.
Hello,
We were going to re-update the theme from our side.
As the reason might be that some files are uploaded incorrectly.
Also try to disable 3rd-party plugins and the the Cart page after that.
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with wp-admin panel credentials to check the issue.
Thank you.
Regards,
Eva Kemp.
Hello,
The reason was you didn’t enable custom.css in Theme Options > Custom CSS. I’ve done this.
Please check the menu now.
Regards,
Eva Kemp.
Hello,
Please provide us with wp-admin panel credentials in Private Content.
Thank you.
Regards,
Eva Kemp.
Hello,
We need login details to wp-admin panel. Also please provide us with the correct site link.
Thank you.
Regards,
Eva Kemp.
Hello,
We didn’t change anything. Perhaps there was cache on your server.
Is there anything else we can help you with?
Thank you.
Regards,
Eva Kemp.