Hello,

Please provide us with FTP and wp-admin panel credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

Hello,

Please check carefully all pages, posts, categories and tags for that slug. If it does not allow you to change the slug, then it’s already used.

Thank you.
Regards,
Eva Kemp.

Hello,

Sorry, but that is an image located in http://www.squaretac.com/wp-content/plugins/wp-spreadplugin/img/buttons.svg.
If you want to increase it you need edit the image itself.

Thank you.
Regards,
Eva Kemp.

Hello,

As I see you have added static block to that widget area and not a telephone number.
Also as you’re using some third-party plugin for your home page that widget area won’t be displayed there.
Sorry.

Regards,
Eva Kemp.

Hello,

You’re welcome.

Have a good weekend too!

Regards,
Eva Kemp.

Hello,

Please provide us with wp-admin panel credentials in Private Content.
Also please show us a screenshot of what you’re trying to achieve.
Do you wish slider to be displayed instead of the header?

Thank you.
Regards,
Eva Kemp.

Hello,

There is compatibility bug of our theme and wpml plugin.
We’ll try to fix it and let you know as soon as possible.

Sorry for inconveniences.

Thank you.
Regards,
Eva Kemp.

Hello,

Do you still have access to your old host to be able to open site from there?

Thank you.
Regards,
Eva Kemp.

Hello,

I’ve just checked Checkout page and haven’t seen any problems. I’ve been redirected to PayPal page.
Do you wish to make free shipping for all products?
Please provide us with wp-admin panel credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

Hello,

Please add this code into custom.css file:

.container.header-area {
width: 1200px;
}

To create custom.css you need rename default.custom.css to custom.css via FTP in the directory wp-content/themes/idstore and enable it in Them Options > Custom CSS.

Thank you.
Regards,
Eva Kemp.

Hello,

Please provide us with FTP credentials.

Thank you.
Regards,
Eva Kemp.

Hello @nearhoff,

We’ve checked contact form and an email is sent without any problems from our side.
The problem may be caused by server configuration/restrictions at your hosting provider.
Please contact them and check server configuration and logs.

Thank you.
Regards,
Eva Kemp.

Hello,

In this case we recommend you to create a new blog page and use Posts Grid element in Visual Composer editor to show posts. Such way you’ll be able to add any other content.

Thank you.
Regards,
Eva Kemp.

Hello,

Please provide us with wp-admin panel credentials in Private Content to check the issue.

Thank you.
Regards,
Eva Kemp.

Hello @LindaMendible,

You need update the theme via FTP (using some FTP client, e.g. filezilla).
If you have difficulties we can help you to update it but provide us with FTP credentials. You can ask for them at your hosting provider.
Also create a back up of your site and database before the update.

Thank you.
Regards,
Eva Kemp.