Forum Replies Created

Viewing 30 posts - 26,341 through 26,370 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    October 22, 2014 at 15:53

    Hello,

    This query requires a lot of customization and we recommend you to create a ticket at https://support.8theme.com/ . Our specialists will look into it.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 22, 2014 at 15:48

    Hello,

    I’ve added the following arguments to “Arguments” field in the video editor in Revolution Slider:
    &rel=0&autoplay=1
    Please check the video now.
    Concerning the Youtube logo you should ask their support or search on some forums as this is not theme option.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 22, 2014 at 15:01

    Hello,

    Please add this code into custom.css file:
    @media (max-width:767px){.before-prefooter, #footer, #prefooter{max-width:100%;}}

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 22, 2014 at 14:31

    Hello,

    Sorry for a delay.

    We’ve tested our demo sites and haven’t found such problem on Mac.
    We recommend you to update the theme to the latest version. If the issue persists after that please provide us with FTP and wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 22, 2014 at 14:24

    Hello,

    We’re unable to access wp-admin panel. There is a blank page.
    Do you have any restriction?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 22, 2014 at 14:19

    Hello,

    Sorry for a delay.
    We’re still working on your issue.

    Thank you for understanding.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 22, 2014 at 14:18

    Hello,

    Have you changed login details to wp-admin panel?
    Please provide us with the correct ones.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 22, 2014 at 14:11

    Hello,

    Do you mean you want to change design for pagination links?
    Sorry, but you have to contact developers concerning this issue as this is a paid service.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 22, 2014 at 14:05

    Hello,

    As I understood you correctly you want to have hover color the same as buttons have now don’t you?
    Please provide us with the site link to be able to provide you with the correct code.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 22, 2014 at 14:02

    Hello,

    That text can be changed in Woocommerce plugin folder: wp-content/plugins/woocommerce/includes/shortcodes/class-wc-shortcode-my-account.php (line 202).

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 22, 2014 at 13:57

    Hello,

    The problem is caused by one of your plugins.
    I’ve disabled them and the issue has disappeared.
    So please try to deactivate them one by one to find out what plugin is causing the issue.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 22, 2014 at 13:49

    Hello,

    The problem is caused by the reason there is no featured image for a product. We’ll fix this bug in future update. Currently you need upload main image for a product.

    Sorry for inconveniences.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 22, 2014 at 13:17

    Hello,

    1. To remove price range you need add this code into custom.css file:

    .single-product-page .product-info .price {
        display: none;
    }

    2. Could you please clarify where you that button?
    3. Do you mean you want to remove breadcrumbs? If so then you need add this code in custom.css:

    .woocommerce-breadcrumb {
        display: none;
    }

    4. You can achieve this using some 3rd-party plugins (perhaps there are some for Woocommerce).

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 22, 2014 at 13:06

    Hello,

    Please provide us with a page link where you want to change buttons color and specify to which color you need to change it.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 22, 2014 at 13:04

    Hello,

    Please update the theme to the latest version – 2.4.1, as some bugs were fixed in there.
    Now Visual Composer is no longer built-in, but is implemented in the theme as a separate plugin, which is suggested to be installed immediately after the theme installation. The plugin archive is included in the theme archive and to start working with it you just need to click “Install plugin” button.

    Also delete wpbakery folder from wp-content/themes/legenda before update.

    Don’t forget to create a backup of all your files and databases before upgrading, and read instructions carefully on how to update your template properly: https://www.8theme.com/demo/docs/legenda/index.html#!/installation

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 22, 2014 at 13:01

    Hello,

    You can upload your screenshot to some image storage, e.g. http://imgur.com/ .

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 22, 2014 at 13:00

    Hello,

    I’ve checked portfolio pages and haven’t seen 404 error page.
    Have you already fixed it?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 22, 2014 at 12:56

    Hello,

    The plugin is already included in the theme archive. When the theme is updated you’ll be proposed to install VC plugin.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 22, 2014 at 12:55

    Hello @UrbnDesignz,

    We’ve sent the plugin Ultimate VC Addons to your email address.
    Please check it.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 22, 2014 at 12:42

    Hello,

    Please provide us with a page link where you want to hide the price range.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 22, 2014 at 12:41

    Hello,

    To change background color of buttons you can use this code in custom.css file:
    .button { background-color: #F00; }

    Replace color value with yours.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 22, 2014 at 12:38

    Hello,

    Sorry, but still there is an error:
    Response: 530 User cannot log in.
    Error: Critical error
    Error: Could not connect to server

    Please check the login details from your side.
    Does they work?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 22, 2014 at 12:35

    Hello,

    I’ve tried to revert back Revolution Slider to 4.5.95 version but the result is the same.
    So I’ve updated it to 4.6 version. Also I’ve checked the slider with default WordPress theme and the issue persists there too.
    As I’ve already told you the problem may be caused by your host.
    Please contact them.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 22, 2014 at 12:33

    Hello,

    You can disable those links in Theme Options > Header > “Enable top links (Register | Sign In)” set to “Off”.

    To add your own text you can use widgets in Appearance > Widgets and drag them into “Place in header top bar” area.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 22, 2014 at 12:26

    Hello,

    Sorry, but this requires additional customization and is a paid service.
    You may create a ticket at https://support.8theme.com/ concerning this issue.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 22, 2014 at 12:17

    Hello,

    Thank you for the details but we need your site link to be able to access to wp-admin panel.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 22, 2014 at 12:08

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 22, 2014 at 12:07
    Avatar: Eva
    Eva Kemp
    Participant
    October 22, 2014 at 12:01

    Hello @ziloub,

    We’re glad you managed to fix the issue.

    Enjoy your work.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 22, 2014 at 11:59

    Hello,

    Currently our developers are working on the issue and if there are no any problems a new update will be released next week.

    Please take our apologies for inconveniences.
    Thank you for understanding.

    Regards,
    Eva Kemp.

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    Viewing 26,370 results - 26,341 through 26,370 (of 31,382 total)
Viewing 30 posts - 26,341 through 26,370 (of 31,382 total)
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