Forum Replies Created

Viewing 30 posts - 26,101 through 26,130 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    October 27, 2014 at 12:29

    Hello,

    I’ve regenerated thumbnails again.
    Please check your shop page now.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 27, 2014 at 12:19

    Hello,

    Sorry, but as this is a Woocommerce feature you should contact them concerning your request.

    Thank you for understanding.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 27, 2014 at 12:18

    Hello,

    Are you getting any errors?
    Please describe your problem with more details.
    Also please provide us with wp-admin panel and FTP credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 27, 2014 at 12:15

    Hello,

    Your image is too small.
    Its original dimensions should be approximately 1,425px × 1,900px.
    Please try to reupload it with new sizes.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 27, 2014 at 12:08

    Hello,

    Please provide us with wp-admin panel and FTP credentials in Private Content to check this issue.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 27, 2014 at 12:07

    Hello,

    I’ve added that attribute to the video settings under the slider settings:

    It’s added in the field “Arguments”:

    You can change width value to the one you need.
    Concerning the “Loop” you can also find in youtube helpbase what argument can be used.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 27, 2014 at 11:54

    Hello,

    1. Please use this code to change background color for menu:

    .header-vertical-enable .page-wrapper .header-type-vertical .container .navbar-collapse.collapse, .header-vertical-enable .page-wrapper .header-type-vertical2 .container .navbar-collapse.collapse {
        background-color: #00008B;
    }

    2. To align menu items on right use this code:

    .header-vertical-enable .page-wrapper .header-type-vertical .container .menu > li > a, .header-vertical-enable .page-wrapper .header-type-vertical2 .container .menu > li > a {
        float: right !important;
    }

    3./4. Please show us a screenshot what footer you want to modify as I don’t see it on your home page.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 27, 2014 at 11:40

    Hello,

    Please provide us with a page link where the map is shown and wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 27, 2014 at 11:37

    Hello @Davidgnomo,

    Please don’t worry concerning this message.
    It won’t affect your site work. It will be fixed in the next update.
    Unfortunately we don’t know the exact date for now, but it should be released soon.

    Sorry for inconveniences.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 27, 2014 at 11:34

    Hello,

    Sorry, but we are still unable to log in.
    Please check login details once more.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 27, 2014 at 11:31

    Hello,

    As I see left button isn’t shown even with the first header type.
    Have you made any changes in the files?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 27, 2014 at 11:26

    Hello,

    Please provide us with wp-admin panel and FTP credentials and we’ll update the plugin for you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 27, 2014 at 10:01

    Hello,

    I’ve added the following code into custom.css file and back-to-top button is shown:

    @media (max-width: 480px) {#back-top {
        display: block;
    }}

    Please check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 27, 2014 at 09:54

    Hello,

    Please provide us with a page link where this issue occurs and your wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 27, 2014 at 09:50

    Hello,

    We’re glad you’ve found the solution.

    If there are any questions feel free to contact us.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 27, 2014 at 09:48

    Hello,

    In this case you need edit theme-functions.php (from line 2021) located in the directory wp-content/themes/royal/framework.
    We recommend you to make file changes in a child theme not to lose modifications after theme update.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 27, 2014 at 09:14

    Hello @Jen Tarbox,

    Please provide us with a link to your site.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 25, 2014 at 15:42

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 25, 2014 at 15:41

    Hello,

    I’ve edited footer areas in Appearance > Widgets.
    Please check the page http://net-2-sky.com/preprod/freexion/?page_id=15237 now.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 25, 2014 at 14:05

    Hello,

    You’re welcome.

    Have a nice day too.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 25, 2014 at 14:05

    Hello,

    Sorry, but we are unable to view Revolutions Slider settings. Please provide us with the permissions.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 25, 2014 at 13:57

    Hello,

    I’ve added “!important” to your code:

    .container, .navbar-static-top .container, .navbar-fixed-top .container, .navbar-fixed-bottom .container {
    width: 955px !important;
    }
    .boxed .page-wrapper {
    width: 1030px !important; }

    Please check your site now.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 25, 2014 at 13:53

    Hello,

    Tickets are answered within 2 days.
    Please wait a little.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 25, 2014 at 09:55

    Hello,

    You need use Woocommerce Product Categories widget in Shop Sidebar widget area instead of Text widget.
    Please try to change it to this widget.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 25, 2014 at 09:34

    Hello,

    Please specify what changes must be seen according to your modifications.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 25, 2014 at 08:46

    Hello,

    Sorry, but if you want to use products slider on desktop version and grid type on mobile you can only select “Number of items on phones” in Products element settings when Slider type is chosen.
    Set 1 number to show. And on a mobile device only one featured product will be shown.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 25, 2014 at 08:42

    Hello @divachanel,

    Sorry, but the credentials are incorrect.
    Please check them. Also please provide us with wp-admin panel access.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 25, 2014 at 08:39

    Hello @LindaMendible,

    We’re glad you’ve fixed the issue.
    Have a nice day.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 25, 2014 at 08:38

    Hello,

    Please try to add width attribute to the video settings in Revolution slider: &w=320, set your value.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 25, 2014 at 08:33

    Hello,

    Please take our apologies for a delay but we need more time for investigation.
    We’ll notify you when there is a result.

    Thank you for understanding.
    Regards,
    Eva Kemp.

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    Viewing 26,130 results - 26,101 through 26,130 (of 31,382 total)
Viewing 30 posts - 26,101 through 26,130 (of 31,382 total)
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