Revolution slider? - by freerunner - on WordPress WooCommerce support

This topic has 10 replies, 3 voices, and was last updated 9 years, 5 months ago ago by Robert Hall

  • Avatar: freerunner
    freerunner
    Participant
    October 26, 2014 at 07:52

    I am using theme template agency (one page) with the side bar header, and I have tried everything to get the left slider button (on the revolution slider) to appear, but it seems that the header is in the way. The slider options allow you to move the button horizontally and vertically in pixels, but nothing I do seems to help. Is there anyway that you can help me get the left button to appear so users can access it? Thanks

    Please, contact administrator
    for this information.
    9 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    October 27, 2014 at 11:31

    Hello,

    As I see left button isn’t shown even with the first header type.
    Have you made any changes in the files?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: freerunner
    freerunner
    Participant
    October 27, 2014 at 15:57

    Thanks for the reply. I haven’t made any changes to any files. It seems that this is the way the slider came with the demo data after installation. Is there anyway to fix it?

    Avatar: Eva
    Eva Kemp
    Support staff
    October 27, 2014 at 18:32

    Hello,

    Have you changed login details to wp-admin panel?
    We’re unable to log in now.
    Also please provide us with FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: freerunner
    freerunner
    Participant
    October 28, 2014 at 04:20

    Thanks for the reply. Sorry, but my website has crashed because Godaddys WordPress hosting back up service failed when I tried to go back a day. Godaddy is trying to fix the issue, but not sure if they can yet. I’ll keep you posted.I may be rebuilding my website with wpengine as my hosting provider.

    Avatar: Eva
    Eva Kemp
    Support staff
    October 28, 2014 at 14:37

    Hello,

    It’s a pity. We hope your data will be restored.
    Looking forward to your reply.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: freerunner
    freerunner
    Participant
    October 29, 2014 at 01:05

    Eva, thanks for your concern. I have decided to take my hosting else where. Hopefully my experience with WP Engine will be a good one. I just installed your theme for my new rebuild of my website and I still need to get that left slider button to appear. Please advise, new login credentials below. Thanks

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    October 29, 2014 at 13:21

    Hello,

    I’ve disabled “Force Full Width” in Revolution Slider settings and now the slider is working fine.
    Please check.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: freerunner
    freerunner
    Participant
    October 29, 2014 at 19:18

    Eva,

    Your awesome. Thanks for helping me get this resolved. Your company is amazing and your customer support is second to none.

    Avatar: Robert Hall
    Robert Hall
    Support staff
    October 29, 2014 at 19:40

    Hello,

    You’re welcome!
    If you have any questions don’t hesitate to contact us.
    Thank you!

    Regards,
    Robert Hall.

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