Forum Replies Created

Viewing 30 posts - 23,941 through 23,970 (of 31,382 total)
1 2 3 … 798 799 800 … 1,045 1,046 1,047
  • Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2014 at 16:45

    Hello,

    The problem is related to your server configuration.
    There is an error when the plugin is activated:
    Fatal error: Call to undefined function curl_init()

    You need install curl extension or ask your host to do it.

    Thank you.
    Regards,
    Eva Kemp.

    #29590 Copied In reply to: Problem installing Ultimate Addons for Visual Composer – Blank site
    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2014 at 16:35

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #29588 Copied In reply to: translation issue
    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2014 at 16:30

    Hello,

    How have you removed it?
    What changes have you made in the files?

    Thank you.
    Regards,
    Eva Kemp.

    #29586 Copied In reply to: Button dissapeared
    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2014 at 15:46

    Hello,

    Sorry, but there is such option by default.
    You may try to use this solution:
    http://stackoverflow.com/questions/25118393/how-to-use-email-as-username-in-woocommerce

    Regards,
    Eva Kemp.

    #29577 Copied In reply to: allow customers to register with email only, not username
    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2014 at 15:43

    Hello,

    Please update Woocommerce plugin to the latest version and provide us with FTP credentials in Private Content.
    Don’t forget to create a back up of your plugins and database before the plugin update.

    Thank you.
    Regards,
    Eva Kemp.

    #29575 Copied In reply to: Disabling zoom on Product page for images
    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2014 at 15:25

    Hello,

    Please use this code in custom.css file:

    .container_footer_bg, .footer_container {
    background-color: #222 !important;
}

    Replace the color value with yours.

    Thank you.
    Regards,
    Eva Kemp.

    #29569 Copied In reply to: Footer text color
    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2014 at 15:18

    Hello @lnts,

    Please clarify your issue. What problems are you experiencing?

    Thank you.
    Regards,
    Eva Kemp.

    #29566 Copied In reply to: Text won't align in Contact Us
    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2014 at 15:18

    Hello @Yoram Kaldes,

    Please update the theme to the latest 3.6 version:
    https://www.8theme.com/demo/docs/idstore/index.html#!/upgrade

    Thank you.
    Regards,
    Eva Kemp.

    #29565 Copied In reply to: Text won't align in Contact Us
    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2014 at 14:42

    Hello,

    Please provide us with a site link where checkout page isn’t working.
    Also give us wp-admin panel and FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    #29555 Copied In reply to: Accordion Checkout
    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2014 at 14:40

    Hello,

    Please provide us with the link where 2 forms are shown as this link https://www.jamoneriajoseluisromero.com/mi-cuenta/ doesn’t have template because of https.

    Regards,
    Eva Kemp.

    #29554 Copied In reply to: Little issues
    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2014 at 14:25

    Hello,

    Please confirm you’ve create a back up of your files and database. We’ll proceed with the theme update then.

    Thank you.
    Regards,
    Eva Kemp.

    #29550 Copied In reply to: Update wordpress theme and woocomerce. Something is wrong
    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2014 at 14:24

    Hello,

    To translate “Categories” word you need add “Woocommerce Product Categories” widget into “Product Page Sidebar” area and write the title in your language.
    Concerning the “Select options” text you can translate it in wp-content/plugins/woocommerce/includes/class-wc-product-variable.php (line 43).

    Thank you.
    Regards,
    Eva Kemp.

    #29549 Copied In reply to: Translation issues
    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2014 at 13:55

    Hello,

    We’ve fixed the issue with pagination.
    Please check the site now and clear browser cache before.

    Thank you.
    Regards,
    Eva Kemp.

    #29543 Copied In reply to: Searchform issue (on 2nd page)
    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2014 at 13:50

    Hello,

    Sorry but your question is unclear.
    Could you please clarify with more details ans show us examples?

    Thank you.
    Regards,
    Eva Kemp.

    #29541 Copied In reply to: Adding quote shotcode
    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2014 at 13:49

    Hello,

    Please provide us with a page link and specify for what element you want to change font.

    Thank you.
    Regards,
    Eva Kemp.

    #29540 Copied In reply to: Include century gothic in typography
    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2014 at 13:46

    Hello,

    Have you changed the link to wp-admin panel? We are unable to access it.
    Please provide us with the correct credentials.

    Thank you.
    Regards,
    Eva Kemp.

    #29539 Copied In reply to: Header CART currency – refresh bug
    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2014 at 13:41

    Hello,

    We’ve checked your site with default WordPress theme and we can’t access Checkout page due to https misconfiguration.
    Please configure the links with SSL certificate first and then contact us to check the issue with checkout.

    Thank you.
    Regards,
    Eva Kemp.

    #29538 Copied In reply to: URGENT: Order Issues – Can't Complete Checkout
    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2014 at 13:38

    Hello,

    On “Our History” page you had border for the second column in Visual Composer editor. I’ve removed it and it’s not displayed.
    On “Our Philosophy” page you had padding values around the first banner in the column editor. I’ve removed it. The image size is the same as for the 2nd image now.
    I’ve set border color and background color for Testimonials widget element in the column editor.

    Please check your site now.

    Regards,
    Eva Kemp.

    #29537 Copied In reply to: Chateau Clinet site update
    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2014 at 13:20

    Hello,

    We’re very thankful for your kind words!
    Our clients’ opinions are valuable for us and it helps us keep improving our products.
    We’ll do our best to continue this way and make our themes more better.

    Thank you very much!
    Regards,
    Eva Kemp.

    #29536 Copied In reply to: Legenda 2.5 Update
    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2014 at 13:11

    Hello,

    I’ve checked this code with default WordPress theme and the same issue persists there too.
    You can check it yourself. So you need contact Woocommerce support regarding this problem. Sorry.

    Regards,
    Eva Kemp.

    #29532 Copied In reply to: Woocommerce Wishlist – Please support it (or help me out)!
    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2014 at 12:50

    Hello @cetownsend,

    Please provide us with a site url as well.
    Do you mean your logo isn’t visible in Footer Copyright?
    Please show the code you were trying to add.
    Thank you.

    Regards,
    Eva Kemp.

    #29529 Copied In reply to: Copyright footer!
    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2014 at 12:25

    Hello @carlatgallardo@gmail.com.

    Please provide us with wp-admin panel credentials as well.

    Thank you.
    Regards,
    Eva Kemp.

    #29525 Copied In reply to: Broken Site After Update
    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2014 at 12:23

    Hello,

    Breadcrumbs can be translated in wp-content/themes/legenda/framework/theme-functions.php (line 2824 and 2952).

    Regards,
    Eva Kemp.

    #29523 Copied In reply to: Translation in blog
    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2014 at 12:16

    Hello,

    Sorry, but the credentials for FTP are incorrect.
    Please check them. What is the FTP host?

    Thank you.
    Regards,
    Eva Kemp.

    #29521 Copied In reply to: Pages Won't Load!
    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2014 at 12:08

    Hello,

    Do you mean when you add variable products to the cart the main image is shown there instead of the variable product image?
    Please provide us with wp-admin panel credentials.

    Thank you.
    Regards,
    Eva Kemp.

    #29513 Copied In reply to: variation images in cart homepage preview
    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2014 at 12:06

    Hello,

    You can select just subcategory for a product what editing it:

    And the products from that subcategory will be shown as related products.

    Regards,
    Eva Kemp.

    #29511 Copied In reply to: Related products more related?
    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2014 at 10:13

    Hello,

    Please provide us with the correct site link and wp-admin panel credentials.

    Thank you.
    Regards,
    Eva Kemp.

    #29488 Copied In reply to: Issues concerning proper images appearance and white spaces
    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2014 at 10:09

    Hello,

    Thank you for contacting us.
    If there are any questions create a new topic.

    Regards,
    Eva Kemp.

    #29486 Copied In reply to: Static Blocks – 404 Page Not Foud
    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2014 at 10:08

    Hello,

    We’re glad you’ve managed to find solutions.

    Have a nice day.
    Regards,
    Eva Kemp.

    #29485 Copied In reply to: Demo Content Overriding Changes I've Made
    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2014 at 10:03

    Hello,

    1. Please update your theme to 1.5.2 version and in its package you’ll find the latest version of Ultimate VC Addons plugin (in the directory royal/framework/plugins). You can upload new plugin version via FTP.

    2. We’ll try solve this issue.

    Thank you.
    Regards,
    Eva Kemp.

    #29483 Copied In reply to: Ultimate Addons for Visual Composer: latest version needed + update notification
  • 1 2 3 … 798 799 800 … 1,045 1,046 1,047
    Viewing 23,970 results - 23,941 through 23,970 (of 31,382 total)
Viewing 30 posts - 23,941 through 23,970 (of 31,382 total)
1 2 3 … 798 799 800 … 1,045 1,046 1,047

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