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Related products more related? - by Nym - on WordPress WooCommerce support

This topic has 8 replies, 2 voices, and was last updated 9 years, 4 months ago ago by Eva Kemp

Nym

Participant

December 13, 2014 at 21:17

Hi there,
On single product pages, the ‘related products’ seem randomly chosen from the parent category (e.g. ‘necklaces’), but this is wide category.
Instead of chain necklaces, for example, showing up as the related products of a certain bib necklace, I want other bib necklaces to appear as more appropriate to this customer’s need.
Is there a way to make the related searches go by sub-category instead of the wider parent category?
Please and thanks.

Please, contact administrator
for this information.

#29431 Copied

7 Answers

Eva Kemp

Support staff

December 15, 2014 at 12:06

Hello,

You can select just subcategory for a product what editing it:

And the products from that subcategory will be shown as related products.

Regards,
Eva Kemp.

#29511 Copied

Nym

Participant

December 18, 2014 at 16:49

Thanks for your reply.
I unchecked the ‘necklaces’ category and left only the subcategory checked as in the screen shot, but I am still getting ‘related products’ showing up where there are no categories in common.

http://bijouxtreasures.com/product/bib-necklace-w-purple-stones-hematite/

#30328 Copied

Eva Kemp

Support staff

December 18, 2014 at 16:53

Hello,

Could you please clarify what you want to achieve?
As I see products from Bibs category are shown as related products.

Thank you.
Regards,
Eva Kemp.

#30329 Copied

Nym

Participant

December 18, 2014 at 17:20

Thanks for answering so quickly.
On this single product, for example, a bracelet shows up as well:
http://bijouxtreasures.com/product/bib-necklace-w-purple-stones-hematite/

#30335 Copied

Eva Kemp

Support staff

December 18, 2014 at 18:59

Hello,

The reason is that the related products have similar tags (or one similar tag) as this product http://bijouxtreasures.com/product/bib-necklace-w-purple-stones-hematite/
That’s why they are shown from other categories too.

Thank you.
Regards,
Eva Kemp.

#30350 Copied

Nym

Participant

December 19, 2014 at 15:50

Is there any way to make it so the ‘related products’ draw from categories only and not tags?

#30464 Copied

Eva Kemp

Support staff

December 19, 2014 at 16:06

Hello,

Unfortunately there is no such possibility. Sorry.

Regards,
Eva Kemp.

#30469 Copied
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