Hi there! I have a problem with top right CART in my Royal Minimalistic shop. I use WPML plugin and both currencies I use look good EXCEPT this case: When I switch to my secondary Language “Čeština” and add something into cart, I have to 1 or 2 times refresh page to see correct amount in my currency in top right cart (shopping container).
For example: Under “Čeština” language, I put some item into a cart and in the top right Cart preview I see price in other currency Euro. After one refresh, I can see in this top right Cart correct “Kč” but still price in Euro and after second refresh of the page, I finally can see in top right Cart correct amount in Kč.
Can you please help me with this issue?
Thank you and have a nice day.
Hello,
You’re using old theme version. Please update it to 1.5:
http://8theme.com/demo/docs/royal/#!/installation_upgrade (paragraph “1.5 Theme Upgrade”).
Thank you.
Regards,
Eva Kemp.
Hello,
We’re sorry for a long delay.
There is a bug of WPML plugin compatibility with the theme. Our developers are working on it and this bug will be fixed in the next update.
It should be released soon.
Please take our apologies for the troubles.
Thank you.
Regards,
Eva Kemp.
Hello, @mt82,
We have fixed the issue you described. Could you check your site if it works fine?
Regards,
Olga Barlow
Hello, it’s better now. But.. 🙂
It’s ok in “Kč” currency, but if you put something into Cart and then change to English EUR, the problem remains: the amount in top right CART is still in “Kč” number and you have to refresh to change it to correct amount in EUR.
It would be great if you can fix this too.
Thank you and have a nice day.
Hello,
We’re very sorry for a delay.
There is still a bug and the issue will be fixed only after the 5th of January, because of holidays.
Please take our apologies.
We appreciate your understanding and patience very much.
Thank you.
Regards,
Eva Kemp.
Hello,
Sorry for such long delay. We’re working on your problem, but it’s difficult to understand what is causing this bug.
Actually few clients change languages after adding a product to the cart, so customers will hardly notice this issue. However we’ve contacted WPML support team and hope that the solution will be found in a short time.
We appreciate your patience.
Thank you for understanding.
Regards,
Eva Kemp.
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