Forum Replies Created

Viewing 30 posts - 23,611 through 23,640 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    December 23, 2014 at 09:32

    Hello @Mackenzy,

    I’ve sent a plugin archive to your email address.
    Please check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 23, 2014 at 09:28

    Hello,

    Please disable all 3rd-party plugins and check the Checkout page once more.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 23, 2014 at 09:17

    Hello,

    The link to wp-admin panel is still giving “Forbidden” error. Have you enabled some restriction in .htaccess file?
    Also we can’t connect to FTP:
    Error: Connection timed out
    Error: Could not connect to server

    Please check it.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 23, 2014 at 09:01

    Hello,

    Please add this code into custom.css file:

    #product-page .product-shop .addto-container .qty-block {
        display: none !important;
    }

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 23, 2014 at 08:59

    Hello,

    We’re unable to view your site as there is an error:
    “Bandwidth Limit Exceeded”

    Please check it with your host.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 22, 2014 at 20:26

    Hello @Mackenzy,

    Yes, the new theme version is compatible with wpml.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 22, 2014 at 16:40

    Hello @Mackenzy,

    We recommend you to keep all templates updated. So please update the theme to 2.5 version too.
    Don’t forget to create a back up of your files and database!

    https://www.youtube.com/watch?v=KdWESIIPU1k

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 22, 2014 at 16:38

    Hello,

    Yes, I’ve added this code:

    .header-type-3 .main-nav .menu-wrapper .menu > li.current-menu-item > a {
    color: #00317a !important;
    }

    Check the menu items now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 22, 2014 at 16:34

    Hello,

    You’re welcome.
    I’ve added this code to custom.css to remove categories titles:

    .products-page-cats {
       display: none;
    }

    Please check.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 22, 2014 at 16:20

    Hello,

    The wp-admin panel link gives 403 error. Is there any restriction to the panel?
    Also please provide us with FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 22, 2014 at 16:17

    Hello,

    Thank you for the screenshot.
    I’ve added this code to style.css file:

    .product-categories > li.current-cat > a  {
    color: #00317a !important;
    }

    Please check.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 22, 2014 at 15:48

    Hello,

    You’re welcome.
    Private Content is removed.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 22, 2014 at 15:37

    Hello,

    Could you please ask your host to provide you with FTP login details? It would be better if you provide us with FTP access.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 22, 2014 at 15:36

    Hello,

    Sorry for a long delay.
    We’ve updated the file archive-product.php and the issue with category banner has been fixed. You need upload a banner for each category in Products > Categories > select a category to edit.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 22, 2014 at 15:09

    Hello @Joost van Kempen,

    I’ve sent VC plugin to your email address.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 22, 2014 at 15:06

    Hello,

    The credentials to wp-admin panel are incorrect.
    Please check them.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 22, 2014 at 15:04

    Hello,

    Could you please show a screenshot to have clear understanding what text exactly you’re talking about?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 22, 2014 at 15:00

    Hello,

    I’ve activated the plugin for you.
    Please check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 22, 2014 at 14:56

    Hello,

    Could you please show a screenshot of a page where you want to achieve it?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 22, 2014 at 14:54

    Hello,

    Please add this code into custom.css file:

    .upb_video-bg {
        margin-right: -48px !important;
    }

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 22, 2014 at 13:17

    Hello,

    The plugins have been sent to you. Do you still need further assistance?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 22, 2014 at 13:10

    Hello,

    Thank you for the congratulations and such kind words!
    We appreciate it very much. We’ll do our best to improve the products we provide per our clients requests.

    Merry Christmas.
    Best regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 22, 2014 at 13:02

    Hello,

    You need delete lines from 1241 to 1245.
    If there are some difficulties we can delete it for you.
    Please provide us with FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 22, 2014 at 13:00

    Hello,

    Sorry, but I don’t see video on the Home page.
    Have you removed it?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 22, 2014 at 12:56

    Hello,

    That error means ReallySimpleCaptcha class has already been declared and you can’t declare it twice. To fix it you need:
    under Plugins menu click “Edit” for Really Simple Captcha plugin and change the line 30 “class ReallySimpleCaptcha” to “class ReallySimpCaptcha”. So just rename it. After that the plugin will be activated successfully.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 22, 2014 at 12:54

    Hello,

    To remove underline from the top menu I’ve added the following code to style.css of your child theme:

    .header-type-3 .main-nav .menu > li.current-menu-item > a, .header-type-3 .main-nav .menu > li > a  {
        text-decoration: none !important;
    }

    For product titles hovering this code is used:
    .products-grid .product .product-name a:hover {color: #00317a;}

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 22, 2014 at 12:45

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 22, 2014 at 12:34

    Hello,

    As I see you still have theme version 3.4 in Appearance > Themes.
    Please provide us with FTP credentials in Private Content.
    We’ll update the theme for you.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 22, 2014 at 12:27

    Hello @emoney7777,

    I’ve updated the plugin for you.
    Please check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 22, 2014 at 12:23

    Hello @claw33,

    The plugin archive has been sent to your email address.
    Please check.

    Regards,
    Eva Kemp.

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    Viewing 23,640 results - 23,611 through 23,640 (of 31,382 total)
Viewing 30 posts - 23,611 through 23,640 (of 31,382 total)
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